This is more of an upscale hostel or low grade hotel. The location is very close to Marche Central and CasaPort train station. The staff were extremely hospitable and friendly, spoke English, and helpful; however, I could only give 3.5 stars due to cleanliness and state of facilities. The common areas were clean and beautiful, but there was no A/C or it didn’t feel like the A/C was on. The room seemed outdated with door o balcony and window fixtures close to being broken. The bathroom had mold and mildew inside shower door. It was nice to have a great selection for breakfast, but none of the refrigerated items were kept cool or on ice, so it’s best to have your food early; otherwise your food will be a health hazard, especially in non A/C environment. Also, some of the bread was moldy and stale, and I had to point it out to breakfast attendant which they removed immediately, but again, the other pastries and cookies tasted stale. Additionally, the website states cooking lessons and a spa. The cooking lessons are only available if the staff is working on day you schedule, and there is no spa onsite. They schedule spa services for you with an offsite spa. The hotel is great for safe, basic stay, and great location that provides a breakfast and great hospitality.