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Gastnutzer
Freizeit-Familien-Zimmer
Aufenthalt im Mai 2024
Familie
4 Bewertungen
5.0/5
Hervorragend
Gepostet am 27. Juni 2024
Die Rezeption hat gesehen, dass jemand mit Kindern dabei geholfen hat, das Themenzimmer aufzuwerten. Der Fernseher im Zimmer war riesig und sprachgesteuert. Er war voller Details. Das Beste ist, dass es im Hotel eine Modekonferenz gibt. Die Kinder waren so aufgeregt, den Laufsteg zu sehen. Kurz gesagt, das Erlebnis ist sehr gut, dass es so ein Schatzhotel gibt Station. Ich kann es wärmstens empfehlen!
OriginaltextÜbersetzt von Google
Antwort der Unterkunft: 【小童主題房】尊敬的丁女士您好,非常開心看到您對酒店的滿意點評。是特別的緣分遇見了特別的您,您兩位如此可愛的寶貝也給我們留下了深刻的印象。酒店在暑期特推出了多種風格的小童親子主題房,房間內超大智能電視更是解放了媽媽的雙手,是孩子們的最愛。我們作為車站最受客人歡迎的酒店,一直都將細節貫穿在我們的服務中。酒店周邊交通便利,打車可直達銀基動物王國、電影小鎮、只有河南戲劇幻城等深受孩子們喜愛的景點。最後,酒店全體員工祝您旅途愉快,順祝孩子玩的開心!
Gastnutzer
Familienzimmer
Aufenthalt im März 2024
Familie
9 Bewertungen
2.2/5
Gepostet am 7. Mai 2024
The water drainage of Bath room is very poor. It floods everytime we showers.
The TV does not work.
We need to pay to watch local news. The breakfast offers very limited option.
Only consolation is the free laundry facilities. It uses old fashioned type bosch make dryer and washer. Located at 8th floor
Übersetzen
Antwort der Unterkunft: Dear guest, regarding the issues mentioned in your review, the hotel has conducted a thorough investigation one by one. Regarding the issue of room drainage, due to a blocked floor drain, the bathroom drainage was not smooth. This is indeed a mistake in our work, but we kindly remind you that if you encounter any problems during your stay, the hotel will solve them for you as soon as possible. Regarding the issue of television, in order for guests to have a better check-in experience, the hotel has upgraded all the televisions on the floor of your selected family room before May Day, replacing them with a 65 inch super large voice intelligent TV. Regarding payment issues, you may not be familiar with Chinese television. TV satellite channels can be watched for free through television, but some movies and TV shows in apps such as iQiyi require payment. When you encounter TV problems, we also assisted you in adjusting the TV to ensure that it can play normally before leaving your room. Regarding breakfast, the hotel has made adjustments and upgrades to the breakfast layout, dishes, and cooking methods during holidays to meet the dining preferences of guests from all over the world. All the guests at the May Day Holiday Hotel were very satisfied with the breakfast. In particular, we provided up to 80 kinds of dishes, such as soup with pepper with Henan characteristics, which were very popular with guests. In addition, the self-service laundry rooms provided by the hotel are all Bosch branded washing machines and dryers, which are convenient for many guests like you who stay continuously for several days. Also, as a service industry, we have always been deeply committed to providing refined services, just like how we assist you in storing express delivery, providing you with all the services that are convenient for you. Even when you check out, we help you take the elevator all the way to the parking lot. We have always treated every customer with sincere service details, and of course, we also hope to receive the understanding and recognition of every customer. Unfortunately, we were unable to satisfy you. Your suggestions and opinions will definitely serve as a driving force for us to continue our efforts. Finally, I hope you have a pleasant trip to China! Good luck!
Rick Singapore
Familienzimmer
Aufenthalt im Dez. 2023
Pärchen
26 Bewertungen
4.2/5
Sehr gut
Gepostet am 20. Jan. 2024
What you see is what you get. Generally friendly staff, conveniently located near railway station in the central part of Zhengzhou city.
Übersetzen
Antwort der Unterkunft: Thank you for your comments, sincerely welcome you to visit next time.
GTYing
Executive Doppelzimmer
Aufenthalt im Nov. 2023
Single
70 Bewertungen
4.0/5
Sehr gut
Gepostet am 4. Jan. 2024
Executive room is much more better than the discount room. Clean and nice. Just beside zhengzhou railway station. I missed the train due to estimated wrongly the time from hotel to the zhengzhou east. The metro station is not so near as mentioned. I carry the luggage walk around 30min to the metro station. I will suggest just take the car to the zhengzhou east if needed.
Übersetzen
Antwort der Unterkunft: 【二七廣場】尊敬的賓客您好!感謝您選擇紅珊瑚酒店,我們萬分榮幸能為您服務。紅珊瑚酒店地處鄭州市市中心火車站東廣場,交通非常便利,附近有商業、娛樂和購物中心,地理位置絕佳。另外酒店準備了多種不同佈局的房型和品種豐富的自助早餐以供不同客人選擇,酒店前台是24H服務,入住期間有任何需要幫助的地方都可以聯繫我們,酒店全體員工衷心期待您的再次光臨!
Chasetao
Business Double Bed Room With City Center View
Aufenthalt im Aug. 2023
Business
5 Bewertungen
4.7/5
Wunderbar
Gepostet am 4. Sept. 2023
Upon arrival the front desk staff was very friendly and the check-in process was smooth and quick ! I even was upgraded 👍 All amenities were provided in the room. Price and service were excellent for this type of hotel. Nothing to complain about and my room was just renovated and so was the floor !
Übersetzen
Antwort der Unterkunft: 【設施齊全】尊敬的賓客您好!感謝您選擇紅珊瑚酒店和給我們的好評,我們相信生命中每一次邂逅都來之不易,更珍惜每一次的相遇為您提供優質高效的服務體驗,很高興再去分別之後還能為您帶來美好的回憶。我們真誠的期待您的再次光臨。
Anonymer Benutzer
Aufenthalt im Juni 2023
Familie
46 Bewertungen
2.5/5
Gepostet am 13. Aug. 2023
Not clean and room condition is old. Not look like what photo shows. But v close to train station. But after one night, i changed hotel.
Übersetzen
Antwort der Unterkunft: Dear guests, hello! Thank you for staying at Zhengzhou Red Coral Hotel. This month is the quality management month of the hotel. We have sorted out the guest reviews of previous years. Seeing your comments last year, we attach great importance to and review them. In 2022, the hotel will be fully renovated, only furniture and elevators have not been updated. Since the hotel is located in the prosperous commercial area of Zhengzhou, and there are many meetings and business travelers, in order not to affect the normal check-in time and normal operation of the guests, the hotel has formulated a time, batch update plan for furniture, and elevators in 2024, which will be completed by the end of the year. To improve the quality of the hotel's stay. Welcome to visit again and experience a different feeling. I wish you a happy life!
Antwort der Unterkunft: 【鄭州站必選酒店】尊敬的賓客您好,非常開心看到您對酒店的滿意點評。酒店最新裝修多種特色主題房,6:30-10:00超長時間的自助早午餐更是酒店的特色。紅珊瑚作為車站最受客人歡迎的酒店,我們一直將細節貫穿在服務中。酒店周邊交通便利,打車可直達銀基動物王國、電影小鎮、只有河南戲劇幻城景點。最後,酒店全體員工祝您旅途愉快!
Antwort der Unterkunft: 《步行5分鐘即可進出站》尊敬的賓客您好,感謝您選擇紅珊瑚酒店。酒店成立於1996年,是河南省首家四星級酒店,但為了能讓客人有更好的體驗,酒店每年都會進行裝修升級。特別是酒店最新全面升級的行政房、親子主題房等更是深受客人的喜歡。酒店的早餐一直是酒店的特色,從冷菜、熱菜、西點、明檔等多達80個品種,超長的營業時間更是從6:30持續到10:00,為您在鄭州站中轉提供滿滿的早餐能量。我們一直致力於達到每一位顧客的滿意,當然如果您在住店期間有任何問題都可以第一時間聯繫前台,我們都將給您一次滿意的體驗。紅珊瑚酒店全體員工恭候您的再次光臨,祝您生活愉快!
Antwort der Unterkunft: 【鄭州站必選酒店】尊敬的賓客您好,非常開心看到您對酒店的滿意點評。酒店最新裝修多種特色主題房,6:30-10:00超長時間的自助早午餐更是酒店的特色。紅珊瑚作為車站最受客人歡迎的酒店,我們一直將細節貫穿在服務中。酒店周邊交通便利,打車可直達銀基動物王國、電影小鎮、只有河南戲劇幻城景點。最後,酒店全體員工祝您旅途愉快!
Antwort der Unterkunft: 《2022年裝修》尊敬的賓客您好,為了讓大家常住常新,也為了給您提供更加舒適的住宿環境。酒店於2021年至2022年對酒店進行了全面的升級提升,在今年年初,重裝的宴會廳“珊瑚宮”更是隆重推出,受到了廣大賓客的好評,珊瑚宮提供的河南特色宮廷菜更是首創,歡迎您下次到店體驗,紅珊瑚酒店全體員工歡迎您的再次光臨。
Antwort der Unterkunft: 《2022年裝修》尊敬的賓客您好,為了讓大家常住常新,也為了給您提供更加舒適的住宿環境。酒店於2021年至2022年對酒店進行了全面的升級提升,在今年年初,重裝的宴會廳“珊瑚宮”更是隆重推出,受到了廣大賓客的好評,珊瑚宮提供的河南特色宮廷菜更是首創,歡迎您下次到店體驗,紅珊瑚酒店全體員工歡迎您的再次光臨。
Antwort der Unterkunft: 《10分鐘進出車站》尊敬的賓客您好,看到您對酒店服務的認可我們非常感激。酒店所有房間自2021年就開始進行了全面的裝修,房間整體環境的提升深受客人好評。絕佳的地理位置,方便您打卡二七商圈,超長的早午餐供應時間,能給您提供元氣滿滿的能量,10分鐘進出火車站,為您節省了更多可以休閑駐足的時間。紅珊瑚酒店全體員工歡迎您的再次光臨,祝您生活愉快!
Antwort der Unterkunft: 《2022年裝修珊瑚宮宴會廳》尊敬的賓客您好,為了讓大家常住常新,也為了給您提供更加舒適的住宿環境。酒店於2021年至2022年對酒店進行了全面的升級提升,在今年年初,重裝的宴會廳“珊瑚宮”更是隆重推出,受到了廣大賓客的好評,珊瑚宮提供的河南特色宮廷菜更是首創,歡迎您下次到店體驗,紅珊瑚酒店全體員工歡迎您的再次光臨。
Antwort der Unterkunft: 《打卡二七必住酒店》尊敬的賓客您好,看到您對酒店服務的認可我們非常感激。酒店所有房間自2021年就開始進行了全面的裝修,房間整體環境的提升深受客人好評。絕佳的地理位置,方便您打卡二七商圈,超長的早午餐供應時間,能給您提供元氣滿滿的能量,10分鐘進出火車站,為您節省了更多可以休閑駐足的時間。今年年初,酒店重裝的宴會廳“珊瑚宮”隆重開幕,廣受賓客的好評,珊瑚宮提供的河南特色宮廷菜更是首創,歡迎您下次到店體驗,紅珊瑚酒店全體員工歡迎您的再次光臨!
Antwort der Unterkunft: 《6:30-10:00超長時間自助早餐》尊敬的賓客您好,看到您對酒店服務的認可我們非常感激。酒店所有房間自2021年就開始進行了全面的裝修,房間整體環境的提升深受客人好評。絕佳的地理位置,方便您打卡二七商圈,超長的早午餐供應時間,能給您提供元氣滿滿的能量,10分鐘進出火車站,為您節省了更多可以休閑駐足的時間。今年年初,酒店重裝的宴會廳“珊瑚宮”隆重開幕,廣受賓客的好評,珊瑚宮提供的河南特色宮廷菜更是首創,歡迎您下次到店體驗,紅珊瑚酒店全體員工歡迎您的再次光臨!