I was injured during a boat ride to Whitehaven Beach coordinated by Elysian. Elysian Manager, Tracy, as well as the captain of Paradise Explorer, John, failed to disclose the potential conditions and how rough or long of a ride we could be in for on that small of a vessel. We were taken through 5 - 6 foot swell for 2 hours, tossed around in the small boat like we were on a rollercoaster without life vests, as John only pointed to where they were stowed at the beginning of the trip. When we finally made it to our first stop, I knew I could not handle the two-hour return boat ride back to Elysian. I went off to lay in the sand and asked my husband for help to arrange another way out with the captain. After they spoke, the captain walked up the sand and approached me. I told the captain that it was irresponsible to have taken us out in such rough conditions without giving any kind of warning. His response was to call me a “stupid girl” and tell me that it was up to me to disclose my medical condition, that I should have told him to turn around sooner and that it was my responsibility to understand the conditions of the water. I am a tourist on vacation and this was sold to me as a relaxing 1hr long trip to a beach, so no, I did not know it would require a medical disclosure, nor was I in a position to tell him to turn around while I was clinging to the boat fearful of being tossed out. While it was a good thing that Elysian covered the helicopter ride back to the island ($1200 AUD), sadly they refused to remove the ($700 AUD) boat ride from our final bill, or offer any other kind of compensation. The only thing offered was the captain’s email address so that we could “request an apology” from him. Take this story into consideration when staying there, completely under their care on a remote island. Aside from this, outlining the other less serious issues we ran into during our stay, in hopes that others will avoid the disappointment and stress we endured at Elysian. Though there is little to do on the island but eat and lounge, seating options are limited and uncomfortable. Cushions are thin and don’t fit the chaise lounges properly. When I asked if additional cushions could be provided, I was told they’d look into it, but none were ever brought to us. Hard, white plastic chairs that are difficult to get out of circle the fire pit, where smoke will blow in your face, while the exactly two per person canapés are served each night. There are no ottomans to speak of to prop legs up. The chairs in the dining room are also uncomfortable and dig into your back, making the lengthy meals uncomfortable. The pop music played in the dining and lounge area is grating and repetitive, not conducive to an elevated or relaxing time. The tiny infinity pool is unheated and unsuitable for anything but a quick cold plunge as it’s too small for laps. There is exactly one hiking trail, ill maintained, along a dry shrubby forest, that juts you off onto a roc
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