Pullman Bunker Bay Resort Margaret River Region

amazing location and nice hotel. but the hotel is clearly very stingy on staff. there is not enough and the ones they have are not at all qualified or experienced to provide the service one would expect for the price and a hotel like this. most of the employees are on working holiday visa and it’s very obvious that they only do this job to make some money and not to make a career, so there is a huge lack of service (can’t really blame the staff, since they simply don’t know better and no one teaches them). we also had no wifi in our room and it took them 3 days to come up with the idea to share the wifi egg that they have…. also several times there was a power outage at the hotel. overall, as nice the location and the hotel is, i would not go back, since the service is at best equivalent to a hostel…

The Room is huge and staff are very friendly. There is a buggy to send you from lobby to your room.

The first night we were there, we requested for the room to be cleaned but our room was not serviced. There’s no dental kit in the room. Had to ask for the dental kits every day. Service is very slow. Room is very basic. Total experience is below expectations as this is an established and well known hotel chain. Some good points: - hotel staffs are very nice, pleasant and friendly. - the hotel has a connecting beach which is great

Away from town, good place to be away from crowd. The service was bad, my mum found a tear in the bed sheet before she sleep but the housekeeping team came and took away that faulty sheet and did not properly lay the bed sheet back, instead they just took off the bed sheet and leave the bedding with one side without bedsheet and ask my mum to call the counter tomorrow. For this price we are paying, its ridiculous and unacceptable.

We had an amazing experience at the Pullman resorts, location is simply awesome and the beach access was really good, making it easier to view sunsets and sunrises!!

Nice stay however service could be improved.

excellent experience, highly recommend

When we arrived just after check-in, our room was not ready; we were offered a free drink at the bar. However, the room was not ready until nearly 4.30 pm. We were not informed about the number of mosquitoes in and around the property before traveling, and my husband and I were badly bitten. I know the Hotel can't account for mosquitoes, but I feel they have a duty of care to their guests to inform them or have something in the room to keep them at bay or even a heads up before traveling to the Hotel. The cleanliness of the room was below standard too.