Gastnutzer
10. Februar 2023
We found our way to this address eventually, and once at the door we realised that the code didn't work. We used the intercom to try and speak with a manager, and tried a phone number too. They recognised that there was an issue with access, but they didn't help. They hung-up on us - twice. We finally gained access - the code we used was correct, but the system only works about 1 in 4 attempts. That is really frustrating. When realised that they hadn't told us a room number, so it was only by fluke that we found which room we needed. Once inside we finally got to relax - the apartment does look charming and offers a nice amount of space to enjoy. Except for the bathroom - that is really tiny and not designed well. It was also not cleaned well. We didn't know there was daily housekeeping, so we'd left way too much stuff out, including laundry that was drying. The housekeeper was lovely though. The city-tax is not communicated well, and after a poor experience with the manager, it felt like a cheap grab at more money.
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