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Verifizierte Bewertungen
Lage4.5
Ausstattung4.1
Service4.5
Sauberkeit4.3
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Alle Bewertungen(44)
Positive Bewertungen(44)
Bewertungen mit Fotos/Video(13)
Großartiger Aufenthalt!(8)
Ausgezeichneter Service(7)
Sauber und ordentlich(6)
Großartige Zimmer(5)
Mohd Shukor Sabudin
Superior-Zimmer (2 Einzelbetten)
Aufenthalt im Jan. 2023
Business
10 Bewertungen
5.0/5
Hervorragend
Gepostet am 14. Febr. 2023
Osem n mabeles
Antwort der Unterkunft: Dear Mr Mohd Shukor Sabudin,Thank you for choosing to stay at our hotel during your recent trip to Makassar. We are delighted to know that we have meet your expectations and look forward to welcoming you back for many more stays.Warmest regards,Front Office Manager
Takuto Shinogi
Superior-Zimmer (2 Einzelbetten)
Aufenthalt im Febr. 2024
Anderes
2 Bewertungen
4.7/5
Wunderbar
Gepostet am 18. März 2024
All the staff were kind to Japanese tourists.
The rooms are large and clean. (However, the water flow was a little slow, probably because the shower drain was clogged.)
At the restaurant, the chef explained each dish in detail, so we were able to enjoy delicious traditional Makassar cuisine without any hesitation. I wanted to go to a restaurant in town, but the food was so delicious that I didn't have to.
I would like to stay again the next time I visit.
I would like to visit at a time other than Ramadan to use the pool and spa and check out the facilities on the 15th floor.
I had a great time for 5 days.
Thank you! Arigato!!
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Antwort der Unterkunft: Dear Mr.Takuto Shinogi,We very much appreciate your comments regarding your stay at the Novotel Makassar Grand Shayla. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Warmest regards,Guest Experience Executive
Gastnutzer
Superior-Zimmer (Doppelbett)
Aufenthalt im Okt. 2024
Familie
14 Bewertungen
4.5/5
Großartig
Gepostet am 5. Nov. 2024
the breakfast need improve about the taste….and the corridor carpet need to repair
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Gastnutzer
Superior-Zimmer (Doppelbett)
Aufenthalt im Dez. 2023
Single
12 Bewertungen
5.0/5
Hervorragend
Gepostet am 28. Jan. 2024
Location good,Staff excellent,Breakfast good and Trip price wonderful.
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Antwort der Unterkunft: Dear Mr/Mrs,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Warmest regards,Guest Experience Executive
Kurniawan
Deluxe Doppelzimmer, Nichtraucher
Aufenthalt im Sept. 2023
Pärchen
3 Bewertungen
4.5/5
Großartig
Gepostet am 7. Okt. 2023
Good hotel location and services. Just need to improve the cleanliness of the room. Saw dirty spots on the sofa and the shower area.
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Antwort der Unterkunft: Dear Mr.Kurniawan,We very much appreciate your comments regarding your stay at the Novotel Makassar Grand Shayla. I apologize if any of your experiences did not meet your expectations; please allow me to convey my sincere apologies.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Warmest Regards,Guest Experience Executive
Gastnutzer
Executive-Doppelzimmer (Nichtraucher)
Aufenthalt im Sept. 2023
Business
6 Bewertungen
5.0/5
Hervorragend
Gepostet am 4. Dez. 2023
Very good location . Accessible to many main routes connecting to town .
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Antwort der Unterkunft: Dear our valued guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Warmest regards,Guest Experience Executive
Zongwu
Deluxe Zimmer mit zwei Einzelbetten, Nichtraucher
Aufenthalt im Okt. 2024
Business
2 Bewertungen
3.5/5
Gepostet am 15. Nov. 2024
I will be back
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Gastnutzer
Superior-Zimmer (Doppelbett)
Aufenthalt im Febr. 2023
Pärchen
1 Bewertungen
4.7/5
Wunderbar
Gepostet am 30. März 2023
Modern designed room with some sign of aging
Very good view of the city
Easy to get to places
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Antwort der Unterkunft: Dear Our Valued Guest,We would like to thank you for taking the time in sharing your experience during your recent stay. We are grateful for your genuine appreciation of our product, location and overall experience with us.It is our priority to maintain quality of service at all level. Again thank you for sharing your experience and we look forward to your upcoming visit.Sincerely,Front Office Manager
Jarina Binti
Superior-Zimmer (Doppelbett)
Aufenthalt im Nov. 2022
Pärchen
15 Bewertungen
5.0/5
Hervorragend
Gepostet am 17. Dez. 2022
Definitely a great choice for a city stay in Makassar. The service is warm and professional.
Breakfast has very high variety!
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Antwort der Unterkunft: Dear Our Valued Guest,We would like to thank you for taking the time in sharing your experience during your stay with Novotel Makassar Grand Shayla. We are grateful for your genuine appreciation of our food variety, our best services and overall experience with us .Your kind review was very valuable for us, and we will share your comments with our team. We're sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Again thank you for sharing your experience and we look forward to your upcoming visit.Heartist Regards,Front Office Manager
Anonymer Benutzer
Superior-Zimmer (2 Einzelbetten)
Aufenthalt im Nov. 2022
Business
3 Bewertungen
5.0/5
Hervorragend
Gepostet am 17. Dez. 2022
Quite satisfied and enjoy
Übersetzen
Antwort der Unterkunft: Dear Our Valued Guest,We would like to thank you for taking the time in sharing your experience during your stay with Novotel Makassar Grand Shayla. We are grateful for your genuine appreciation of overall experience with us .Your kind review was very valuable for us, and we will share your comments with our team. We're sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Again thank you for sharing your experience and we look forward to your upcoming visit.Heartist Regards,Front Office Manager
Anonymer Benutzer
Superior-Zimmer (Doppelbett)
Aufenthalt im Sept. 2022
Business
86 Bewertungen
5.0/5
Hervorragend
Gepostet am 30. Okt. 2022
Good
Good
Übersetzen
Antwort der Unterkunft: Dear Our Valued Guest,We would like to thank you for taking the time in sharing your experience during your stay with Novotel Makassar Grand Shayla. We are grateful for your genuine appreciation of overall experience with us .Your kind review was very valuable for us, and we will share your comments with our team. We're sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Again thank you for sharing your experience and we look forward to your upcoming visit.Heartist Regards,Front Office Manager
Jonathan
Superior-Zimmer (2 Einzelbetten)
Aufenthalt im Febr. 2025
Business
8 Bewertungen
5.0/5
Hervorragend
Gepostet am 14. März 2025
Kamar sangat rapi dan nyaman , toiletnjg bersih dan sangat nyaman untuk ditnggali , akses kemana mana nuga sangat dekat
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UD HAJI LONO
Superior-Zimmer (2 Einzelbetten)
Aufenthalt im Dez. 2024
Familie
3 Bewertungen
4.0/5
Sehr gut
Gepostet am 31. Jan. 2025
Nice hotel, mending disini daripada ditempat lain
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DENI
Superior-Zimmer (Doppelbett)
Aufenthalt im Aug. 2023
Business
55 Bewertungen
5.0/5
Hervorragend
Gepostet am 24. Sept. 2023
Layanan : Cukup Bagus
Fasilitas : sesuai expektasi
Makanan : Lumayan, standard bintang 4
Übersetzen
Antwort der Unterkunft: Dear Bapak/Ibu Deni,Terima kasih atas ulasan positif Anda tentang Novotel Makassar. Kami senang mengetahui bahwa Anda mendapatkan pengalaman yang menyenangkan selama menginap di hotel kami. Kami berharap bisa menyambut Anda kembali dengan pengalaman yang jauh lebih menyenangkan dari kunjungan Anda sebelumnya. Salam Hangat, Guest Experience Executive
motoride
Superior-Zimmer (Doppelbett)
Aufenthalt im Sept. 2023
Single
90 Bewertungen
5.0/5
Hervorragend
Gepostet am 9. Okt. 2023
역시 유명호텔체인이라 기본적으로 깔끔함.방도 넓은편이고 조식도 다양하게 잘나오는편. 한가지 아쉬운점은 바닥이 카펫이라 냄세가 약간 난다는것
Übersetzen
Antwort der Unterkunft: Dear Mr/Mrs, We very much appreciate your comments regarding your stay at the Novotel Makassar Grand Shayla. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards, Guest Experience Executive