Ana InterContinental Tokyo, an IHG Hotel

Ana InterContinental Tokyo, an IHG Hotel Bewertungen

Ana InterContinental Tokyo, an IHG Hotel

1 Chome-12-33 Akasaka, Minato Ward, Tokyo, 107-0052, JapanHoteldetails anzeigen
Ana InterContinental Tokyo, an IHG Hotel
Ana InterContinental Tokyo, an IHG HotelAna InterContinental Tokyo, an IHG HotelAna InterContinental Tokyo, an IHG Hotel
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1 Nacht

Gästebewertungen

4.5/5
Großartig
161 Bewertungen
Verifizierte Bewertungen
Lage4.5
Ausstattung4.3
Service4.5
Sauberkeit4.5
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Alle Bewertungen(161)
Positive Bewertungen(150)
Bewertungen mit Fotos/Video(36)
Freundliches Personal(30)
Ausgezeichnete Lage(15)
Gute Lage(14)
Verkehrsgünstig gelegen(12)
Köstliches Frühstück(11)
Großartiger Ausblick(8)
Ausgezeichnet für Geschäftsreisen(7)
Große Zimmer(7)
Negative Bewertungen(11)
Gastnutzer
2 Einzelbetten Premium Club Lounge Zugang Hochgeschoss
Aufenthalt im Febr. 2024
Reise mit Freunden
2 Bewertungen
1.5/5
Gepostet am 19. März 2024
Das Badezimmer ist nicht gut gestaltet, insbesondere die Tür, und die sanitären Anlagen sind für Ältere und Kinder nicht geeignet.
OriginaltextÜbersetzt von Google
Antwort der Unterkunft: Sehr geehrter Gast, vielen Dank für Ihren Kommentar. Wir bedauern, dass Ihre Erfahrung bei uns nicht so inspirierend war, wie wir es uns erhofft hatten. Wir würden uns freuen, wenn Sie uns weitere Einzelheiten (Buchungsname, Reservierungsnummer) zu Ihrer Hotelerfahrung mitteilen könnten. Wir konnten Ihre Buchung nicht identifizieren und möchten dies mit Ihnen und unseren Teams klären. Seien Sie versichert, dass wir das Feedback aller unserer Gäste sehr ernst nehmen und entschuldigen uns noch einmal für die Probleme, die bei Ihnen aufgetreten sind. Vielen Dank und wir freuen uns auf Ihre Rückmeldung. Mit freundlichen Grüßen, ANA InterContinental Tokyo
Gastnutzer
Classic Zimmer
Aufenthalt im Nov. 2024
Familie
1 Bewertungen
4.2/5
Sehr gut
Gepostet am 31. Dez. 2024
Very nice clean and comfy . Will visit again very good and nice and excellent
Übersetzen
Antwort der Unterkunft: Dear Guest,Thank you for your kind words! We are delighted to hear that you found our hotel clean, comfortable, and enjoyable. Your positive feedback motivates our team to continue providing exceptional experiences for our guests.We’re thrilled to know that you plan to visit us again, and we can’t wait to welcome you back for another excellent stay. Warm regards,ANA InterContinental Tokyo
Gastnutzer
1 Kingsize-Bett Klassisches Separates Bad Ebenerdige Dusche
Aufenthalt im Juli 2024
Single
28 Bewertungen
5.0/5
Hervorragend
Gepostet am 14. Aug. 2024
Everything was perfect, special thanks to the receptionist who booked me in and helpfully offered me late checkout, which was certainly appreciated. The receptionist at checkout was also excellent, very considerately noticed I was carrying a lot of coins and offered to change for me to notes. These small things really made all the difference, thank you! The hotel itself also excellent and my room was refurbished. It was expensive as I booked at the last minute during the holidays, but still worth it!
Übersetzen
Antwort der Unterkunft: Dear Guest,Thank you for your wonderful feedback. We are delighted to hear that we contributed to an experience that brought you such joy during your visit.We look forward to welcoming you back for another excellent stay.Warm Regards,ANA InterContinental Tokyo
CHUNMIN
Suite Club Lounge Zugang(tori)
Aufenthalt im Juni 2024
Business
8 Bewertungen
5.0/5
Hervorragend
Gepostet am 20. Juli 2024
Everything is good! Can’t wait to come back!
Übersetzen
Antwort der Unterkunft: Dear CHUNMIN,We would like to thank you for your wonderful review and for sharing your experience at ANA InterContinental Tokyo. We are pleased to read that we were able to accommodate your needs.We look forward to having the pleasure of welcoming you again to our hotel.Warm Regards,ANA InterContinental Tokyo
cheong
Aufenthalt im März 2023
Pärchen
10 Bewertungen
1.5/5
Gepostet am 12. Apr. 2023
It’s a hotel build in the 90’s and haven’t been renovated or upgraded. Everything looks old and dirty and not worth to stay here.
Übersetzen
Antwort der Unterkunft: Dear cheong,Thank you for posting a feedback following your recent stay with us! We have taken note of you remarks in regards to the condition of the hotel and please rest assured that your comments are considered as part of our continued commitment to enhance the level of our facilities. Warm regards, ANA InterContinental Tokyo
Wohenwochixin1
Premium Zimmer mit Kingsize-Bett - obere Etage
Aufenthalt im Okt. 2023
Business
104 Bewertungen
5.0/5
Hervorragend
Gepostet am 1. Dez. 2023
Very very good and nice and clean and super super nice attitude and nice music
Übersetzen
Antwort der Unterkunft: Dear Wohenwochixin1,Thank you very much for posting a review on this channel! We are very pleased to read that we were able to accommodate your needs. Positive feedback like yours motivates us to keep improving the quality of our services! We look forward to having the pleasure of welcoming you again.Warm Regards,ANA InterContinental Tokyo
BF
Klassisches Zimmer (1 Doppelbett)
Aufenthalt im Dez. 2022
Familie
27 Bewertungen
4.0/5
Sehr gut
Gepostet am 26. Jan. 2023
Great location and right next to metro station. Beth convenient for going to all the major attractions.
Übersetzen
Antwort der Unterkunft: Dear BF,Thank you for staying at ANA InterContinental Tokyo and taking the time to share your experience on Ctrip.It is great to know that you found the hotel location to be convenient.Warm Regards,ANA InterContinental Tokyo
Anonymer Benutzer
Classic Zimmer
Aufenthalt im Dez. 2022
Business
10 Bewertungen
5.0/5
Hervorragend
Gepostet am 1. Febr. 2023
Excellent hotel. It is expensive but worth it. Good for business travelers. Excellent staff ..super friendly and professional.
Übersetzen
Antwort der Unterkunft: Dear Guest,Thank you very much for posting a review on this channel! A business center is also available in the hotel to support your business.Positive feedback like yours motivates us to keep improving the quality of our services! We look forward to having the pleasure of welcoming you again to ANA InterContinental Tokyo.Warm Regards,ANA InterContinental Tokyo
Phubeth
Classic Zimmer
Aufenthalt im Febr. 2023
Reise mit Freunden
78 Bewertungen
4.5/5
Großartig
Gepostet am 20. März 2023
convinient also big If compare with the same location
Übersetzen
Antwort der Unterkunft: Dear Phubeth,Thank you for taking the time to share your feedback about your recent stay with us.We are very happy to learn that we were able to accommodate your needs with our convenient location. We look forward to having the pleasure of welcoming you again.Warm Regards,ANA InterContinental Tokyo
TECK Eng
Classic Zimmer
Aufenthalt im Nov. 2022
Familie
1 Bewertungen
2.5/5
Gepostet am 13. Dez. 2022
This hotel is so old. Not worth paying. Even the toilet sink is rusty and hooks dropped off. Maybe after their upgrades then we go back again
Übersetzen
Antwort der Unterkunft: Dear Tay,Thank you for posting a feedback following your recent stay at ANA InterContinental Tokyo! We have taken note of you remarks in regards to the condition of the hotel and please rest assured that your comments are considered as part of our continued commitment to enhance the level of our facilities. We appreciate a lot your highlights and hope to have the opportunity to welcome you back again very soon. Warm Regards,ANA InterContinental Tokyo
RayRayChan
Classic Zimmer
Aufenthalt im Sept. 2022
Pärchen
52 Bewertungen
4.2/5
Sehr gut
Gepostet am 1. Nov. 2022
The hotel is very cosmopolitan the clienteles are mostly international. The service is excellent and the view is fantastic on a clear Day you can see Mount Fuji. The breakfast buffet is good but he’s too busy for my liking.
Übersetzen
Antwort der Unterkunft: Dear pau,Thank you for writing a review of your recent experience at ANA InterContinental Tokyo.I am pleased to read that you enjoyed your stay with us. The beautiful Mont Fuji can be indeed be seen on clear sky day.We appreciate your kind words and have taken note of your remarks pertaining to the breakfast venue. We hope we will have another opportunity to welcome you back soon.Warm Regards,ANA InterContinental Tokyo
Berlin Germany
Classic Zimmer
Aufenthalt im Jan. 2023
Pärchen
26 Bewertungen
4.5/5
Großartig
Gepostet am 26. Febr. 2023
Great Service Service is great. The hotel is located in a business district, so it's not so lively at night albeit it is close to Rippongi which is the the party place, and it's also easy to get to Shinjuku, Shibuya and Ginza, among others. the location is very good, near the subway station. Staff were all extremely accommodating, amicable and make it simple for the check in and check out process. Meals were good - generally great. We like the manners in which staff are so responsive and learned in their service to us.
Übersetzen
Antwort der Unterkunft: Dear Arnold,Thank you very much for posting a review on this channel! We are very pleased to read that we were able to accommodate your needs with our convenient location and the service level provided. Positive feedback like yours motivates us to keep improving the quality of our services! We look forward to having the pleasure of welcoming you again.Warm Regards,ANA InterContinental Tokyo
cen cen
Klassisches Zimmer (1 Kingsize-Bett) (oberes Geschoss)
Aufenthalt im Dez. 2022
Familie
6 Bewertungen
4.2/5
Sehr gut
Gepostet am 24. Febr. 2023
Overall everything was ok. This is business htl. Many foreign businessman stayed here. So i don't think it's suit for family. But the breakfast was very good. Many kind dishes.
Übersetzen
Antwort der Unterkunft: Dear Guest,Thank you very much for posting a review on this channel! We are very pleased to read that you are satisfied with our breakfast selection. We look forward to having the pleasure of welcoming you again.Warm Regards,ANA InterContinental Tokyo
Gastnutzer
Classic Zimmer
Aufenthalt im Dez. 2022
Business
1 Bewertungen
2.5/5
Gepostet am 24. Jan. 2023
The hotel is rather disappointing. Firstly the aircon turns off when there is no movement in the room, meaning your return home to a stuffy room and even worse in the middle of the night wake up and have to move around as the room is too hot.. the other disappointment is there is no bar open on the weekends… meaning you are forced to go out to have a wine unless you want to drink in their cafe. All in all there are much better hotels around Tokyo
Übersetzen
Antwort der Unterkunft: Dear Guest,Thank you for posting a feedback following your recent stay with us.We have taken note of all your remarks and please rest assured that your comments will be considered as part of our drive for continuous improvements. We sincerely hope that your impressions will not mere you from staying with us in the future. Warm Regards,ANA InterContinental Tokyo
Tao Tao
Klassisches Zimmer (1 Kingsize-Bett) (oberes Geschoss)
Aufenthalt im Dez. 2022
Familie
1 Bewertungen
4.5/5
Großartig
Gepostet am 28. Jan. 2023
Great hotel and location is okay though the closest subway means lots of changing lines to some of the usual tourist destinations.
Übersetzen
Antwort der Unterkunft: Dear Tao Tao He,Thank you very much for posting a review on this channel! We are very happy to learn that we were able to accommodate your needs with our convenient location.We look forward to having the pleasure of welcoming you again.Warm Regards,ANA InterContinental Tokyo