Vila Sanremo

Terrible is not enough to describe our experience! We had a reservation through last minute ( already paid in advance), when we arrived the girl at the reception asked us to pay again in cash and didn’t even know the amount of our reservation. After explaining that the Booking was already paid she kept asking for money and then called her manager on the phone. The manager was very rude and insisted that we had to pay cash because they don’t receive money from lastminute.com (which I doubt it because we had several reservations around the world and never had a problem and of course none of our business) and insisted that we had to pay again in cash to access our reservation at the “hotel” and to contact last minute. End of the story we had to leave and find and pay another hotel. I hope that nobody will ever step in that hotel ever again and that they will disappear from all booking platforms as soon as possible. Never go there!

Everything was good , staff were so friendly and kind. The room was clean and comfy, centrum was 10 minutes by walk , owner helped us with everything. The breakfast they are not like buffet, u can have some croissant or toast but it was good , thank u for everything

Un posto terrificante,molto sporco,bidè bloccato,sulla doccia non andava vial’acqua,il telefono della doccia rotto, schisava l’acqua da per tutto,personale maleducato.le brioche erano fredde di almeno 3 giorni fa’,mancava il copri materasso,mi sono lamentata della pulizia,dovranno pulire e invece non avevano fatto niente 🤮👎

Prenotato 4 notti con booking. Pagamento in contanti no carta di credito Camera fatiscente , lavandino con perdita d'acqua , luce insufficiente( senza carta igienica e saponi) . Assenza pulizia della stanza. Mancanza della recepsion o personale addetto che possa risolvere i problemi. Alla richiesta di avere la ricevuta di pagamento il proprietario si é rivelato prepotente e maleducato dopo tanto siamo riusciti ad ottenerla. Sconsigliato

Cet hôtel qui possède 6 chambre sur 3 niveaux est plus principalement un bar restaurant avec une superbe terrasse et salle à manger, question chambre préférez celle du dernier étage avec une belle terrasse (la numéro 6) de belle surface et fonctionnelle. il est vrai que les chambres sont un peu défraîchies et manque d'entretien, sinon c'est correct si vous ne payer pas trop cher la chambre (30 euros est suffisant et de plus négocier petit déjeuner inclus dans ce prix). Le personnel jeune en grand nombre est un peu perdu et doit sans arrêt téléphoner à Sabri le responsable rarement sur place pour demander la disponibilité, le prix et répondre à vos demandes éventuelles, concernant le service du petit déjeuner attention ici ils n'ont pas la notion du temps il vous faudra patienter (8h00 de convenu, servis à 8h30 et encore en demandant sans arrêt ce qu'il manquait (le beurre, la confiture, les oeufs...etc) c'est assez gênant, mais il faut l'avouer l'établissement est bien placé, dans une rue calme et facile pour visiter la ville. Le sens du client n'est pas une priorité à cette adresse.