Four Seasons Hotels in Tianjin

This hotel did not live up to our expectations for a 5 star hotel. When we came to our room there was only one double bed even though we were 4 people and had booked a room with two double beds. After some time we realised they “upgraded” us to a bigger suite, but in that suite only one double bed was possible. Why would they do this without consulting us? This took us unnecessary time and effort to get this fixed and swapped back to the room we actually had booked. The hotel is fine, but lacks detail: the bathroom doors didn’t close properly, I found at least 5 intimate hairs that didn’t belong to our family, the light switches are super annoying, they sometimes doesn’t work and you can’t really decide by yourself what lights you want on/off. The breakfast was a disappointment - a lot of the stuff was almost empty, it was messy, many tables didn’t get cleared right away, and both mornings we had to wait to be seated. I didn’t expect this from Four Seasons. We appreciated the robes for our kids, the pool, the vallet staff, the showers.