Elkonin Tel Aviv - MGallery Hotel Collection

酒店整體還可以 地理位置好 位於一座漂亮的建築內 早餐可口 環境安靜 人少 不足之處： 我在攜程預訂時 已經提前付款全部金額 結果辦理入住時 前台又讓我用信用卡重新付款一次 經過我再三提醒 工作人員才查到付款記錄 並且操作了退款 目前信用卡尚未收到退款 持續關注中 並且前台並無任何道歉 有點失望 酒店設施有些寒酸 在特拉維夫 同等價位 可以有更好更值的選擇

We decided on a weekend getaway from the kids … Scheduled a weekend at the Elkonin hotel in Tel Aviv . The hotel itself is at a wonderful location , and the rooms are extremely nice and high tech oriented . The main problem and the only reason it didn’t get a 5 star was the service . With a long list of falling short of a service that befits the hotel ranking . Breakfast is limited , and the waiters are nice but unprofessional, failing at almost every aspect. Bring the food for one person 15 min before bringing the food to another on the same table , empty salters , no sugar replacement on the table and when asked for some , we got it hand delivered 2 bags of sweet and low 10 min later . The room service arrives when we are in the room and didn’t come back when we left it . When we asked for our room to be cleaned the water bottles weren’t replaced but one of the pillows disappeared…. The pool area is small without beds just sofas , and unless you have a toddler that forced you to wake up at 7 and go to the pool , don’t count on finding a chair or a sofa there . My recommendation to the hotel is to have a staff manger present to monitor and train the staff . The little things matter . All in all a lovely stay but not up to par with the other high ranking hotels .

The hotel is located perfectly to explore Tel Aviv. It is close to the all attractions,walking distance to the boardwalk of Tel Aviv and Jaffa. The service is excellent very kind staff. The breakfast is amazing We would definitely recommend this hotel to anyone who wants to enjoy the city