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Verifizierte Bewertungen
Lage4.3
Ausstattung4.2
Service4.1
Sauberkeit4.4
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Alle Bewertungen(68)
Positive Bewertungen(41)
Bewertungen mit Fotos/Video(2)
Negative Bewertungen(8)
Gastnutzer
Standard-Zimmer, Stadtblick (Queensize-Bett)
Aufenthalt im Juni 2024
Pärchen
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 13. Juni 2024
One of The Best Hotel i have Visited.
Perfect location. Clean
Sound proof breakfast.
Everything was perfect
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Antwort der Unterkunft: Dear Guest,Thank you for your wonderful review! We're thrilled to hear that Episode Hotel made such a positive impression, from our perfect location to our clean, soundproof rooms and breakfast offerings. Knowing that everything met your expectations means a lot to us.We can’t wait to welcome you back for another flawless stay and more memorable episodes in your travels!Warm regards,Episode Team,
Floriane Gorosin
Standard-Zimmer, Stadtblick (Queensize-Bett)
Aufenthalt im Okt. 2023
Reise mit Freunden
4 Bewertungen
4.7/5
Wunderbar
Gepostet am 10. Nov. 2023
Exceeded expectations for the price. Service was also very good given the circumstances
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Antwort der Unterkunft: Dear Floriane,Thank you very much for your thoughtful review! We’re delighted to know that Episode Hotel exceeded your expectations and that you found great value in your stay with us. It’s wonderful to hear that our service left a positive impression, even under challenging circumstances.At Episode, we’re committed to ensuring every guest experiences quality, comfort, and convenience at an affordable price. Your feedback motivates us to keep raising the bar, and we’d be thrilled to welcome you back for an even better stay next time!Warm regards,Episode Team
Demitri Riskal
Standard-Einzelzimmer
Aufenthalt im Juni 2024
Single
6 Bewertungen
3.7/5
Gepostet am 3. Aug. 2024
Good enough for a few night stays
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Antwort der Unterkunft: Dear Guest,Thank you for sharing your feedback with us. We're glad to know that you found Episode Hotel suitable for a short stay and enjoyed our surroundings.We’re always looking for ways to improve, and your comments on our amenities and service will help guide our efforts to enhance our guests' experience. We hope to welcome you back in the future for an even more enjoyable stay!Warm regards,Episode Team
Anonymer Benutzer
Standard-Einzelzimmer
Aufenthalt im Jan. 2023
Single
3 Bewertungen
2.7/5
Gepostet am 12. Jan. 2023
Good stuff
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Antwort der Unterkunft: Dear Guest,Thank you for taking the time to share your experience with us. We're glad to hear that you appreciated aspects of your stay and found some positives in our offerings.At Episode, we’re committed to enhancing our services and amenities to create a balanced blend of quality and affordability for our guests. Your feedback is invaluable in helping us identify areas where we can improve, and we truly appreciate it.We’d love the opportunity to welcome you back for an even better experience in the future. Please don’t hesitate to reach out to us directly with any additional feedback or specific preferences for your next stay.Warm regards,Episode Team,
Евгений
Standard-Zimmer, Stadtblick (Queensize-Bett)
Aufenthalt im Juli 2024
Pärchen
3 Bewertungen
4.5/5
Großartig
Gepostet am 13. Juli 2024
Хороший отель! Чистый, аккуратный, завтраки очень вкусные. Из минусов только местоположение и не совсем удобные подъездные пути.
В целом довольны, спасибо!
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Antwort der Unterkunft: Dear Евгений ,Thank you for your lovely review! We’re delighted to hear that you enjoyed the cleanliness, cozy atmosphere, and delicious breakfasts at Episode Hotel. Your compliments mean a lot to us.We understand that the location and access routes weren’t as convenient as expected, and we appreciate your feedback. We’re always working to improve the overall guest experience, and your input is invaluable.Thank you once again for staying with us, and we look forward to welcoming you back for another pleasant stay!Warm regards,Episode Team
Antwort der Unterkunft: Dear Guest,Thank you for your review. We’re pleased to hear that you enjoyed our surroundings, amenities, and cleanliness.We’re very sorry for the inconveniences you experienced with your room continuity and the wait time in our restaurant. We understand the importance of a smooth, timely dining experience, and it’s disappointing to know we fell short in this regard. Please be assured that we’ll review these areas with our team to improve service speed and communication with our guests.Your feedback is invaluable to us as we strive to make each stay seamless and enjoyable. We’d love the opportunity to welcome you back for an improved experience in the future.Warm regards,Episode Team
Antwort der Unterkunft: Dear Guest,Thank you for sharing your experience with us. We’re glad to hear that you found your room clean and appreciated our housekeeping efforts!We’re sorry that certain amenities and services didn’t meet your expectations. At Episode, we strive to provide a seamless experience, and your feedback about the availability of items like napkins and additional services, such as microwave use, is very helpful. We understand that convenience is key, and we’ll review how we can better meet the needs of our guests in these areas.While our location is a bit outside the old town, we hope that other aspects of your journey with us left a positive impression. Thank you again for your feedback—it helps us continue improving. We’d love to welcome you back in the future for an even better experience.Warm regards,Episode Team,
Gastnutzer
Aufenthalt im Okt. 2024
Anderes
1.0/5
Gepostet am 21. Okt. 2024
Wir haben im Sommer 2024 mit unseren drei Kindern hier 5 Nächte verbracht und leider muss ich die negativen Bewertungen bestätigen: obwohl es noch eine Stunde Frühstück gegeben hätte, waren viele Sachen wie Früchte, Oeangensaft, Butter, Käse etc. schon leer und wurden auch nicht mehr von den Angestellten aufgefüllt. Wir mussten mehrmals nachfragen und energischer werden, bis dann noch eine Platte mit Früchten kam. Das Personal schien fabei genervt und nicht motiviert. Und das war leider an drei Tagen hinter gleich, so dass wir ab dem vierten Tag auswärts gefrühstückt haben (obwohl die beiden Zimmer eigentlich inkl. Frühstück gewesen wären). Dazu kam, dass mein kleiner Sohn im Taxi seinen Lieblingshut aus Costa Rica vergessen hatte. Der Taxifahren war so nett, den Hut nach ein paar Tagen ins Hotel zu bringen, wo mir versprochen wurde, dass sie diesen behalten und ich ihn im Oktober 2024 bei einer Geschäftsreise abholen könnte. Auf Whatsapp wurde mir sogar von einem Mirarbeiter des Episode Hotels bestätigt, dass der Hut gebracht wurde und ich bekam eine Fallnummer. Als ich diesen Hut gestern abholen gehen wollte, konnte die unmotivierte Mitarbeiterin des Frontdesks diesen nicht finden und versprach mir, dass man diesen suchen und mich kontaktieren würde. Obwohl ich mehrmals nachgefragt habe, bekam ich keine Antwort mehr, ob der Hut nun da ist oder nicht und musste. Alles andere als kundenfreundlich und familienorientiert dieses Hotel. Ich kann niemandem emofehlen dort abzusteigen. Da gibt es viel bessere kleine Hotels in Tiflis.
Gastnutzer
Aufenthalt im Nov. 2024
Anderes
4.0/5
Sehr gut
Gepostet am 5. Nov. 2024
Darkest hallway ever. Room was pretty small. No fridge, no coffee, or kettle in room. Offered city view, recieved no view, inside room with view of just bushes. No free coffee for convenience. Have to purchase. Shower head clogged. Hope it wasn't cleaned for while. At check in reception 2 young girls were so busy. Couldn't even look at us to help. Check out was easy. The receptionist was so helpful. She even went over to help us. Much appreciated, and forgot ask her name. Hope to see changes in next visit.
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Gastnutzer
Aufenthalt im Sept. 2024
Pärchen
5.0/5
Hervorragend
Gepostet am 4. Sept. 2024
Episode Hotel! I’d say it’s a really good place to stay as the rooms are clean and have all the basics facilities. However, the staff should be more friendly and improve their English as well as their attitude! This time I will leave a 5 star as I was overall happy but not so happy with the staff!
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Gastnutzer
Aufenthalt im Aug. 2024
Familie
5.0/5
Hervorragend
Gepostet am 13. Aug. 2024
Location, Location, Location! This hotel truly excels in its prime spot. Being right in front of a police station ensures a safe and quiet environment, perfect for relaxation. The proximity to small restaurants and the convenience of Carrefour next door is an added bonus. While the bustling city life is a short drive away, the hotel offers a serene retreat. Staff and Service The staff members were exceptionally friendly and welcoming, making our stay even more enjoyable. Their helpfulness and hospitality contributed significantly to the overall positive experience. Room and Facilities The room we stayed in was impressive with a stunning view. The hotel's facilities were top-notch, offering comfortable workspaces, a business center, and conference rooms. It's clear that the hotel caters to both leisure and business travelers. Dining The on-site restaurant served delicious meals, a delightful treat after a long day. However, the breakfast buffet left something to be desired with limited options. A Few Notes While the location and amenities were outstanding, the standard rooms felt a bit cramped, especially the lack of a wardrobe. We hope the hotel considers expanding the breakfast menu to cater to a wider range of tastes. Overall, our stay was pleasant, and we would recommend this hotel for its excellent location and friendly service. With a few improvements to the rooms and breakfast, it could be an even more exceptional experience.
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Gastnutzer
Aufenthalt im Apr. 2024
Anderes
5.0/5
Hervorragend
Gepostet am 10. Apr. 2024
One of the best hotels in Georgia and not only. Everything is clean, modern and beautiful. The architecture, interior, atmosphere - brilliant. Location is great as well - the downtown of Tbilisi. The Atrium is also beautiful where you can smoke, watch the sky or drink tea or coffee.
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Gastnutzer
Aufenthalt im Febr. 2024
Anderes
5.0/5
Hervorragend
Gepostet am 17. Febr. 2024
Thank you for great service and nice hotel! 1/ Rooms was absolutely fantastic - 10 / 10 (tech morden design with all facilities + cleaning every day) 2/ Co-working + atrium with plants was awesome - 12 / 10 (except smoking in atrium area, will be better restrict smoke there) 3/ Food was great - 9/10 (tasty menu, but narrow chose and breakfast can be more tasty) 4/ Service / personal - 10 / 10 (everything excellent)
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Gastnutzer
Aufenthalt im Dez. 2023
Business
1.0/5
Gepostet am 27. Dez. 2023
No fridge, cold rooms, no shampoo , no soap, early check in price near to one night price, no view , average design, only 2 bottle of water and towel . I prefer you other hotels which is located near to central area. This hotel is too far from central part of tbilisi. In photos everything is cool but in reality not that much. For this price you can find much better hotels.