Puteri Bay Hotel Melaka

My recent stay at Puteri Bay Hotel Melaka was an absolute dream, leaving me with lasting memories and a sincere appreciation for the art of hospitality. From the outset, the hotel radiated an air of sophistication and charm, setting the stage for what turned out to be an extraordinary experience. The check-in process was swift, and the staff displayed a perfect blend of professionalism and friendliness. It was evident that guest satisfaction was a top priority. The lobby, a tasteful blend of modern design and classic elegance, provided a welcoming introduction to the hotel's aesthetic. Upon entering my room, I was immediately struck by the meticulous attention to detail. The décor was a harmonious mix of contemporary style and comfort, creating a serene retreat within the bustling city. The bed, with its high-quality linens and an assortment of pillows, offered a cocoon of relaxation that was hard to leave each morning. The hotel's amenities were a highlight of my stay. The fitness center featured top-of-the-line equipment, and the spa offered a range of indulgent treatments that provided a welcome escape. However, the pièce de résistance was the rooftop pool – a serene oasis with panoramic views, making it the perfect spot to unwind and take in the cityscape. Dining was a culinary journey. The hotel's restaurant boasted a diverse menu, showcasing culinary expertise with a focus on fresh, local ingredients. Each meal was a delightful experience, and the breakfast spread was a particular standout, offering an array of choices to satisfy every palate. What truly set apart was the exceptional service. The staff anticipated every need, and their genuine warmth made me feel not just like a guest, but like an honored friend. From concierge recommendations to housekeeping's meticulous attention to detail, the commitment to providing a flawless experience was evident at every turn. Nestled in a prime location, offered easy access to the city's attractions, ensuring that my explorations were both convenient and enjoyable. Whether I was venturing out for cultural excursions or simply strolling through nearby parks, the hotel's central location proved to be a valuable asset. In conclusion, my stay was a symphony of luxury, comfort, and impeccable service. It's a rare gem that effortlessly blends modern elegance with genuine hospitality. I wholeheartedly recommend to anyone seeking an unforgettable retreat. I eagerly anticipate the opportunity to return and relive the magic of this remarkable hotel.

The floor is dusty. But enough to stay for a night just for a business trip. Parking is limited too. Once step in to the hotel there's a good smell coming out. Staff is nice too.

Great location, directly overlooking Pantai Puteri Melaka. The room could definitely be improved. Unfortunately, there are no photos available to spare you from being traumatized. I came here for a business trip, and my room wasn't the best. The floor and furniture were dusty, and I had to personally sanitize the whole room because I wasn't convinced of its cleanliness. The toilet was decent, but the sink was kind of clogged, so I was only able to use the shower and other amenities. There was no comb or toothbrush and toothpaste provided. The bed was comfortable, thankfully. I was skeptical that there might be bedbugs because I noticed a stain on the bedsheet, but it turned out to be all good. I had a comfortable rest for the night, except for the loud noise from the fridge. The location was great, easy to park and near the entrance. The staff were really friendly, so that's a plus point.

Everything is okay. Just need more cleaning the washroom in future.

Third time staying at this hotel due to it's location near to KGB jetty. Cleanliness need to be improved

very nice place and suitable for family vacation..

Need to improve on 1. room cleaness. 2. Water preasure.

Goods

The maintenance guys were examplary..kudos