NINGCUI HOTEL Bewertungen

Antwort der Unterkunft: Vielen Dank für Ihr positives Feedback! 😊 Es freut uns sehr, dass Ihr Aufenthalt reibungslos verlief und dass Sie mit dem großen Zimmer sowie dem Service zufrieden waren. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! 🙌✨

Antwort der Unterkunft: Vielen Dank für Ihr Feedback! Es tut uns leid, dass der Lärm am Samstag Ihre Nachtruhe beeinträchtigt hat. Wir verstehen, wie störend dies sein kann, und werden sicherstellen, dass in Zukunft auf solche Störungen besser geachtet wird. Wir danken Ihnen auch für die Hinweise zu den Möbeln und dem schiefen Klodeckel, die wir umgehend überprüfen und beheben werden. Es freut uns, dass Ihnen das Badezimmer und die zentrale Lage gefallen haben, auch wenn es in der Umgebung einige Herausforderungen gibt. Wir hoffen, dass Sie dennoch einen angenehmen Aufenthalt hatten und würden uns freuen, Sie in Zukunft wieder bei uns begrüßen zu dürfen.

Antwort der Unterkunft: Thank you for your feedback! We're glad to hear that you appreciated the location and the vegetarian breakfast options. We apologize for the noise disturbance from the KTV downstairs; we understand how this can affect your stay. We'll look into ways to minimize noise for future guests and appreciate you bringing this to our attention. Your input is valuable in helping us improve. Thank you again for sharing your experience!

Antwort der Unterkunft: Thank you for your wonderful feedback! 🌟 We're delighted you enjoyed your upgraded single room and appreciated the convenient location near Taichung Main Station, the bus stop, and Miyahara. We hope to host you again soon! 😊✨

Antwort der Unterkunft: Thank you for your feedback! We're glad to hear that you found our location convenient, near the Taichung railway station and local tourist attractions. We hope to welcome you again soon!

Antwort der Unterkunft: Thank you so much for your kind feedback! We're thrilled to hear that you enjoyed our convenient location, comfortable rooms, and the friendliness of our staff. It's always great to know that our efforts to provide a pleasant and comfortable stay are appreciated.We hope to welcome you back in the future and continue providing you with a high-quality experience. If you have any additional suggestions or requests, please feel free to share them with us!Wishing you all the best,The凝萃文旅 Team

Antwort der Unterkunft: Thank you for the wonderful feedback! We're so glad to hear that you enjoyed your stay and appreciated the cleanliness and the piano. It's always great to know that our guests have a relaxing and enjoyable experience. We hope to welcome you back soon!

Antwort der Unterkunft: Thank you for your feedback! We’re glad to hear that you found our location convenient, being close to Miyahara and Taichung Train Station. We appreciate your input regarding the room service, and we apologize for any inconvenience caused.As part of our efforts to keep prices affordable, we currently do not provide daily room service or toiletries replenishment. However, we strive to ensure all our guests have what they need during their stay, and we do offer towel exchange at the front desk.We’ll certainly take your comments into consideration as we continue to improve our services. We hope to have the opportunity to welcome you again and provide you with an even better experience in the future.Best regards,The凝萃文旅 Team

Antwort der Unterkunft: Thank you for your feedback! 😊 We're glad you found our environment clean and our staff friendly. Your positive experience motivates us to keep providing excellent service. Looking forward to welcoming you back soon! 🌟

Antwort der Unterkunft: Dear Guest,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay. Your comments are invaluable in helping us improve.Check-in ProcessWe deeply regret the delay and oversight during your check-in process. While we always strive to accommodate early check-ins when possible, we are sorry that your experience fell short of expectations. We will reinforce training with our reception team to ensure such situations are avoided in the future.Cleanliness IssuesWe are truly sorry for the unacceptable state of your room upon arrival. The presence of a cockroach and leftover rubbish is far from the standards we aim to provide. Please rest assured that we have already taken immediate steps to address this, including thorough inspections and pest control measures, to ensure it does not happen again.Housekeeping and AmenitiesWe understand that the lack of daily housekeeping, bottled water, and hand soap may have caused inconvenience. While we aim to offer an eco-friendly stay, we recognize the importance of balancing sustainability with guest comfort. Your feedback will be reviewed to identify areas where we can enhance our services.On a positive note, we are glad to hear that you appreciated our convenient location and the spaciousness of our rooms. These are aspects we take pride in, and we are happy they contributed positively to your stay.We value your feedback and hope you will give us another opportunity to serve you better in the future.Warm regards,The凝萃文旅 Team

Antwort der Unterkunft: Thank you for sharing your feedback. We're glad to hear that you found the location convenient and the room spacious. We apologize for the inconvenience regarding the late check-in time and lack of room cleaning. We appreciate your comments and will take them into consideration for improving our services. We hope to have the opportunity to welcome you again in the future, and please don't hesitate to reach out if you have any questions.

Antwort der Unterkunft: Thank you for your feedback! We're delighted to hear that you found our rooms spacious and clean, and our staff friendly—it means a lot to us. We understand that our vegetarian breakfast and its timing might not cater to everyone's preferences. Your input is valuable, and we'll take it into consideration to improve our offerings in the future. We hope to welcome you back for an even better experience next time!Best regards,The NCH Hotel Team

Antwort der Unterkunft: Thank you for sharing your detailed feedback. We sincerely apologize for the discomfort you experienced during your stay. Your comments are extremely valuable, and we take them seriously to improve the quality of our services. Here are our responses to the issues you raised:Location: We're glad to hear that you found our location convenient, with access to nearby attractions. We understand that although we're near the train station, the walk and crossing main roads can be a bit inconvenient. We'll consider ways to provide clearer directions or improve signage to make the walk easier for future guests.Noise and Room Structure: We truly regret that the noise from the floorboards and movements in the dorm rooms affected your rest. We understand that a quiet and restful environment is crucial, especially in shared spaces. We will look into improving the flooring and consider enhancing the soundproofing in the dormitory rooms. Additionally, we'll review the layout to minimize noise disturbances caused by other guests, especially for those in the lower bunks.Bathroom and Cleanliness: We're pleased to hear that you found the room clean. Maintaining cleanliness is one of our top priorities, and we will continue to ensure that the rooms and facilities are kept in good condition.Service: We appreciate your acknowledgment of our helpful service. We strive to assist our guests as best as we can, and we'll continue to train our staff to ensure they are friendly and responsive to any needs you may have during your stay.We sincerely apologize for the issues you encountered and will take the necessary steps to improve the noise control and room structure to enhance the guest experience. We hope you will give us another chance to provide a more comfortable and peaceful stay in the future. Thank you again for your feedback, and we wish you all the best!The Ningcui Hotel Team

Antwort der Unterkunft: Thank you for your kind words! We're so glad to hear that you had a pleasant stay and found our location convenient. It's great to know that the vegetarian breakfast was helpful for you. We look forward to welcoming you back on your next visit to Taichung!