Jiangnan House Changyuan

講道理這個價位是酒店設施配套確實是差了些…不能以保護建築搪塞基本硬件需求，房間連個電視機都無。（雖然最後因為訂購房間較多調配了移動電視，但是顯然可以安排卻沒有考慮客户需求。不必多説，環境是非常好的，幽靜貌美，園子本身就是非常好置景了。但是作為酒店，總體設施真的很欠缺考量用户體驗。園子高高低低很多台階夜晚卻沒有足夠的地燈照明，長者家很容易磕碰摔倒，十分不建議長者入住！酒店衞生也蠻差的可以説，牆面竟然有蜘蛛網，而隔天清潔阿姨打掃完的房間地板散發著惡臭明顯拖把一直處於清潔不達標導致的潮濕和細菌滋生。房內桌面也基本都落灰真的不是一家這種價位酒店應該出現的。而且酒店因為落於巷子內，停車也是非常困難，雖然説可以預留車位但是就停在別人民宅門前多少也是有點窘迫的。因為酒店是保護建築也不能開明火，導致早餐其實也就很簡單並且味道也很一般。服務生甚至烤麪包片都能烤糊，服務有但是明顯缺乏培訓。有種草台班子的感覺。這個酒店整體感覺就是虛名過盛。完全不像網上推薦的那般值得體驗。唯一就是可以避開人流欣賞蘇州園林的美貌，適合攝影愛好者吧。

Got the fabulous tea suite that came with a wooden bath tub. Friend's room had some minor issues, service recovery was sincere and quick. Second time in Jiangnan House, always loved it! Rooms came with floor heating as well.

I stayed in You Xiong Superior suite. Room was huge and clean. All amenities were available . Minibar drinks were free flow and daily snacks , fruits and even desert for supper was free. The gardens in the hotel was beautiful especially when lighted up at night. It’s very relaxing to sit and relax there. Staff service was very good and friendly. Special commendation to Xiao Luo 小罗 for her friendly and helpful ways. She will always greet you with a warm smile and cheerful greeting whenever she sees you. It makes your stay so pleasant and enjoyable. A few small and minor downside to Jiangnan House Changyuan was the in-house restaurant only serves a set menu for dinner. There was no ala carte menu and breakfast choices were limited to either a Chinese or western set. There are also no nearby restaurants. There is a family mart 10” miles walk from the hotel. The lane where the hotel is situated is rather narrow with cars parked on the side. Most cars have difficulty reaching the hotel and you will need to walk about 100m with your luggage to the hotel. However the hotel can fetch you in a golf buggy. In summary, if you wish to experience what it’s like to stay in an olden typical Chinese residence with a garden, this hotel is it.