Hotels in der Nähe von Museum WR Soepratman, Surabaya

Stayed here for 1 night only. I got a superior room. It is very compact, although the amenities were all good, although it is standard amenities. The air conditioner is not cold, anyway it is good for me because i didn't like too cold either. I didn't try the breakfast, the committee which booked ny room made a mistake and order the room without breakfast. Although they correct their mistake later, I already ate my breakfast outside. This is a good hotel, however I cant believe that Mercure will provide such a budget style hotel. I thought that mercure will provide a decent full service hotel. Anyway. It is ok if only for an overnight stay like me

Well hotel compact in size. But big in room Everything perfect from the hospitality, cleanliness, facility. The only downside Wifi... Slow...

Got upgraded to junior suites, thanks to hotel front officer. Unfortunately, our room was very hot because it is on the highest floor. Bathroom was great with shower and bathub.

Tempat nyaman dekat dengan tempat mencari makan, kamarandi bersih. Fasilitas kamar tidur dan meja ada tidak diberikan sendal dan air minum.

Lage, Service ist gut, neues Hotel, sauber, komfortabel .. weiterhin gute Arbeit

Good price, good ambience, feel like home, recomended to stay for business trip , staycation, family trip. Recomended to stay here.

The booking experience was good; you can easily book from google and then redirect to trip.com. The hotel is just nice; there is no warm water to shower. The view is good, can see the city in the morning

Plus: Hotel is clean, smells good when you enter the lobby, elevator, room and even towel smell very nice aromatherapy. Check in was fast. They provided discount for f&b purchased at the Bess Coffeeshop Room is pretty spacious, clean, bathroom also clean, modern and well maintained also they provided toiletries, hair dryer and extra toilet paper. AC is cold. Room has mini fridge and electric kettle Nice pools located on 9th floor (kids pool and adult pool) with pretty view. They sell delicious bread at the gardenia restaurant by the pool. You can also order food and enjoy it by the pool. Breakfast was separated in 2 location, Gardenia restaurant on the 9th floor and Executive lounge on 38th floor. Our breakfast was at the Executive lounge, Food has small selection yet delicious. Good wifi connection Free minibar in the room Bess Coffee shop has great ambience to aut and snacking, good variety of food and drinks too Minus: Mattress and pillow was not comfy for me since it’s not soft enough It takes a while for the hot water in the bathroom No towel provided in the pool area The breakfast has more selection at Gardenia restaurant compare to the executive lounge No sign for the food served during breakfast Elevator doesn’t have sign which one goes to which floor. They separate the elevator on the right for higher floor and the left one for the lower floor. It would be nice if there is clear sign to indicate it They have 24 hours in room service but no menu in the room and we have to go down to Bess coffee to make payment since on the high floor their EDC machine will lost signal But overall we had good stay and will come back for another staycation

The room setting its not right looks very tight if put the table in front of bed....its hard to move around It must be free excess to bed think about emergency ppl get out from bed will hit the table and the cabinet Safety first ....... Bed sheet not too clean color is become dirty looks Need to put bycline or change Need elevator for old people or ppl with feet problem Reception need in open area not in the hiding place so.ppl more welcoming feelings

Kamar Bersih Nyaman, Air Hangat Berfungsi, Kamar Wangi, TV Berfungsi normal.