4-Sterne-Hotels in Suwon

"Due to a change of circumstances, I stayed 2 nights despite I booked 4 nights. I tried to send them an email on 12 February's evening to cancel my stay on 16 February, but they replied to me on 13 February that I could only cancel 3 days in advance. I understood that I sent them late on 12 February, but I didn't know the cut-off time and I had an emergency to shorten my trip. It was my second time staying here. I am not sure if the settings were different since I was assigned a different room. This time, they provided disposable slippers (which was good for hygiene's reason) and there was a smart toilet seat (also good for me!). I had a problem turning off the 2 nights beside my bed and when I tried to ask the front desk, there was no one available (looks like they don't have any staff on duty after 23:00). The problem was resolved by unplugging the key card that I was asked to insert to turn on the power of the room (not sure if this is the right way to do that though). Another issue was that I was waken up by music before 8am on the next day (I had an early flight the day before and I really needed the sleep). I found the source - It came from the loud speakers of a car which stopped in front of the construction site next to the hotel. There were 2 men with banners and they seemed to be protesting about something? The music was so loud that I could hear very clearly on the 6th Floor. There were stains on the carpet, but the cleanliness was okay overall. The parking spaces are too few and this is something the hotel needs to improve. All in all, it was a good value for money. The location was good - there were lots of restaurants, convenience stores nearby and a huge supermarket in walking distance. If I go to Suwon again, I may choose this hotel again."

"Das Hotel hat eine ausgezeichnete Lage, der Bus zum Flughafen Incheon befindet sich direkt im Erdgeschoss. Das Hotel bietet keinen Frühstücksservice an, aber im ersten Stock des Hotels gibt es ein Café und Brot, ähnlich wie bei Starbucks. Das Zimmer ist relativ groß, die Dekoration schlicht und die Ausstattung entspricht drei bis vier Sternen. Die hygienischen Bedingungen sind gut. In der Nähe befindet sich der Lotte Mart, sodass Sie bequem einkaufen können. Der Service ist gut und die meisten Rezeptionen sprechen Englisch."

"Delightful place to stay as its central to many attractions and shopping areas. Repeated stay here and is still delightful as it is. Mattress and pillows could do much better. Front desk weren’t helpful when asked for recommendations in the area."

"Das Zimmer war schön und relativ komfortabel. Die Lage ist sehr gut, es gibt Geschäftsstraßen in der Nähe, man kann bis spät in die Nacht einen Snack genießen. Nachts sehr lebhaft. Wenn Sie eine Zimmerkategorie ohne Frühstück buchen, ist es schwierig, ein Frühstück in der Nähe zu finden. Restaurants öffnen in der Regel erst um 10 Uhr und es gibt relativ wenige Frühstücksarten. Der Service ist sehr gut, die Kommunikation an der Rezeption ist reibungslos und man kann bei der Buchung von Taxis usw. behilflich sein. Die sanitären Bedingungen im Hotel sind besser."

"I had issues with the room’s air quality and lack of adequate temperature control during my recent stay. The room was only equipped with a heating system in winter, making the air feel stuffy and uncomfortable, especially at night. Unfortunately, there was no fan or air conditioning available to help with the situation. Additionally, the room service was subpar, with meals arriving cold and dry."

"Dies war mein zweiter Besuch und es war immer sauber, freundlich und nett. Die Verkehrsanbindung war gut und die Fußbodenheizung war heiß, so dass man sich wie zu Hause fühlte. Bis auf die Zahnbürste und Zahnpasta ist alles gut Das Frühstück ist auch gut. Wenn Sie nach Suwon fahren, gibt es einen ausgewiesenen Ort, sodass es praktisch ist."

"Quite a distance to walk from the nearest subway station, and the road there was not the smoothest...with many constructions ongoing. But the room was quite big. Toiletries, one floor towel, one standard sized bath towel, and four smaller bath towels were provided."

"I have been coming to this hotel for a little over a year, and I never had any problems until they started making changes. I understand charging for basic amenities, but can you at least put a bar of soap in the bathroom for handwashing. I also didn't have the nice LG clothes closet that refreshes your clothes. I wasn’t able to freshen my jacket, and the mattress is also harder. They did install a bigger TV and added better TV remote directions in English with a channel listing. But what did it for me was during the checkout. In the past, when I had a lot of bags to carry to the KTX or Bus Terminal, they always were helpful in calling me a taxi. I asked like I normally do, and not only was I denied, but I was also waved off as if he couldn't be bothered. I tried to tell him that I was going to the KTX, but he kept saying airport taxi across the street. Due to frustration and time constraints, I left. I didn't want to miss my train. I will definitely patron another hotel after this. Disappointed."

"Es war sehr zugänglich und ich konnte mit vielen Motels in Suwon schlafen. Ich wünschte, es gab viele Hotels wie dieses in ganz der Nation. Ich werde sicher wieder bleiben, wenn ich nächstes Mal auf Suwon bleibe. "

"Very clean hotel. The location is great and convenient. Remind potential customers of the additional cost extras. Some of the breakfast buffet items were cold when they should be hot. Cold scrambled eggs is not tasty. Recommend working to improve the breakfast buffet temperature of the food."