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Verifizierte Bewertungen
Lage3.8
Ausstattung3.8
Service3.8
Sauberkeit3.8
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Alle Bewertungen(25)
Positive Bewertungen(15)
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Negative Bewertungen(7)
Adriaan
Standardzimmer mit zwei Einzelbetten
Aufenthalt im Okt. 2024
Familie
11 Bewertungen
5.0/5
Hervorragend
Gepostet am 27. Okt. 2024
Springbok inn is the perfect stay over after a long drive. Really good breakfast so worth adding that into your stay. View of the mountains and dassies are just a total bonus.
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Anonymer Benutzer
Zimmer mit zwei Einzelbetten
Aufenthalt im Juli 2024
Business
19 Bewertungen
5.0/5
Hervorragend
Gepostet am 6. Juli 2024
Great hotel and staff with nice packed breakfast if you are leaving early
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Anonymer Benutzer
Zimmer mit zwei Einzelbetten
Aufenthalt im Aug. 2023
Familie
5 Bewertungen
5.0/5
Hervorragend
Gepostet am 21. Sept. 2023
The stay at Springbok Inn was lovely. The officials at the Inn was really helpful, solved a room problem very quickly, the waiters in the restaurant were also very friendly and helpful.
The food in the restaurant was really well prepared and one could eat as much as you liked. The waiters were very thoughtful to come to your table and ask if there is anything they could further assist you with or if you still wed something on your food plate & they would also inform few minutes before the closing time of the restaurant for the guests.
The location of the Inn is well set and there are no noise pollution of some sort to disturb the guests peace and quiet time. It is easy to find the hotel at night and during the day.
Things they may attend to is: The outside air conditioning (makes noise at night), attend to the maintenance of bathrooms and the doors of it. The single beds are quite small and maybe slightly be attended to in the future for bigger 3 quarter bed.
Overall was the service delivery satisfying and I will recommend a person to stay there and I will also stay their again.
Great Job!!!👏👏👏
See you again!
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6/12
Gastnutzer
Aufenthalt im Nov. 2024
Anderes
2.0/5
Gepostet am 12. Nov. 2024
Hotel staff nice but restaurant manager rude 1 person complained about food portion and got shouted at infront of all of us she is rude won't eat their again and portions is small for the price really small we felt sorry for the gentleman really make a plan to get a new manager the waiters is really a joy
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jurjen1957
Aufenthalt im Sept. 2024
Pärchen
2.0/5
Gepostet am 15. Sept. 2024
I really have no idea who designed the rooms of this hotel: washing comb in the room, plenty of unused floor so that was not necessary. The bathroom itself is tiny. In the room insufficient place to store your clothes of you stay longer then 1 or utmost 2 days. The hotel itself is an acoustic disaster. The Badger restaurant had a breakfast buffet which is okay. But diner is not good. We got even cold vegetables, broccoli for almost the whole week, and mash. I would look for an other place if you have to stay in Springbok.
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Antwort der Unterkunft: Thank you for your feedback, JurjenF. We apologize for the unpleasant experiences you encountered during your stay. Your comments on the room design, storage space, and dining options are valuable and will be shared with our team for improvement. We appreciate you bringing this to our attention.
Ernst38
Aufenthalt im Jan. 2024
Familie
2.0/5
Gepostet am 18. Jan. 2024
Generally not a ver welcoming hotel. The rooms are very basic, not really clean (corners, curtains etc), bathroom full of mould, bedding was at least clean. Hotel is quite new, but you can see the lack of maintenance everywhere (broken tiles etc) Breakfast was ok. There are better options in/around Springbock.
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Antwort der Unterkunft: Dear Ernst, Thank you for taking the time to share your feedback with us. We sincerely apologize for the negative experience you had at our Springbok Inn by Country Hotels location. Your comments about the cleanliness and maintenance issues have been noted and will be addressed with our team to ensure a more welcoming and comfortable stay for all guests in the future. We're glad to hear that you found the bedding to be clean and that you enjoyed the breakfast. We hope to have the opportunity to welcome you back and provide a more enjoyable experience. Sincerely, Springbok Inn Team
Janet10cole
Aufenthalt im Okt. 2023
Pärchen
3.0/5
Gepostet am 23. Okt. 2023
Lovely clean room, comfortable bed, comfortable bed, conveniently situated hotel. BUT wine list bore no resemblance to what was actually available in the restaurant, and it was a great disappointment at breakfast to find only decaf instant coffee or rooibos teabags available. Breakfast was precooked cooling congealed eggs , nothing done freshly.
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Antwort der Unterkunft: Dear Janet, thank you for taking the time to leave a review. Your feedback is valuable to us. I apologise for the inconvenience during your stay. I hope to see you soon so that we can ensure you have an amazing experience in our restaurant. yours sincerely, Kevin Jansen - General Manager
Gastnutzer
Aufenthalt im Sept. 2023
Anderes
1.0/5
Gepostet am 5. Sept. 2023
Hands down the worst place ive ever stayed. Staff are largely incompetent, we were given incorrect room keys, walked in on a family, met with misery when we went to talk to reception. Supper cold after a 1,5 hr wait, restaurant was by no means busy. Wifi non existent. At breakfast no cutlery and staff couldnt care less. Drive another 2 hours if you have to.
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Gastnutzer
Aufenthalt im Aug. 2023
Anderes
5.0/5
Hervorragend
Gepostet am 21. Aug. 2023
Spoilt and pampered since we arrived on the Friday until we left very early on Sunday morning. We arrived as a group on Friday (to see Steve Hofmeyrs show on the Saterday night). Our rooms were spotless and had a lovely view. Staff spoilt us with a warm boma fire and cosy blankets. On the Saterday we all went for a walk "in the koppies" around hotel and took plenty scenic photos. We had so much fun and felt spoilt, even when Eskom tried to damper our festive mood the generator kicked in with no noise but a purr. Breakfast was amazing! Wish we could stay for a week. Thank you so much Springbok Country Inn xxx
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Gastnutzer
Aufenthalt im Juni 2023
Business
1.0/5
Gepostet am 13. Juni 2023
Price quoted on internet not the same as price invoiced. Terrible road to the hotell. Too many stairs which are very slippery when wet. Absolutely not safe for the elderly. DSTV did not work properly. Restaurant exstremely expensive.. Balcony full of bird pooh. Not cleaned.
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Antwort der Unterkunft: Good day, Thank for taking the time to share your experience with us. I am terribly sorry that you did not enjoy your stay at Springbok Inn. We have to attended to the constructive feedback and rectified when we can. I do hope that you will return someday and we will ensure that you get a room on the first floor to alleviate you having to use the stair cases. We now have some great specials in our restaurant at very reasonable prices. Our DSTV has been repaired and we now offer 10 of most popular channels for you to enjoy. Kind regards, Kevin Jansen - General Manager
Gastnutzer
Aufenthalt im Febr. 2023
Pärchen
4.0/5
Sehr gut
Gepostet am 27. Febr. 2023
We stayed at the Springbok Inn for two nights in early January 2023. Our very reasonable room rate included an excellent breakfast each morning. We opted to dine in the restaurant for both dinners as well and enjoyed the food and awesome service from Nadine. All the staff we encountered were helpful and friendly and made our stay very enjoyable. We would definitely stay again if in the area in the future.
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Antwort der Unterkunft: Hi Marana, thanks very much for the kind words. We are delighted you enjoyed your stay with us and look forward to welcoming you back
Gastnutzer
Aufenthalt im Jan. 2023
Anderes
1.0/5
Gepostet am 31. Jan. 2023
This is the mail I have send to the management of Namastad Caravan Park ( Springbok Inn, Springbok, NC) Hallo I have stayed over at the Namastad Caravan Park for two nights ( 22 and 23 Aug 2022). I really have nothing good to say about this caravan park and if this is a reflection of what I am going to get at the Springbok Inn, I doubt if you would ever see me there. I have the following complaints and some suggestions: 1. The camp terrain is not neat al all, especially in flower season. 2. The kitchen where campers are supposed to wash their dishes, is filthy . 3. No hot water in the kitchen ( I have checked that the geyser is ON ) 4. Men's bathroom is never clean. 5. One urinal is blocked. 6. NO mirrors only screws against the walls where the once were. 7. Shower heads spray water on the whole floor. The shower cubicles are so big, you can easily install shower curtains so that part of it stays dry. 8. Only two shower had little benches in. 9. Only one hook for towels, clothes, etc against the walls. This was my second time and the first time was a little better – there were still mirrors. You have asked me to share my experience on TripAdvisor. I will do so. I doubt if management ever visit the facility. This was my second time at Namastad Caravan park, but surely the last time. Regards Martin Nel Bloemfontein
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Gastnutzer
Aufenthalt im Jan. 2023
Pärchen
1.0/5
Gepostet am 31. Jan. 2023
I booked a cabin to be near friends who were camping. Check in staff were good. Upon entering the cabin I was shocked to say the least . It was filthy. There were dirty dishes on the table. One plate, two knifes, a filthy wineglass and one mug for two of us. There was one dirty towel. A cupboard with no hangers for our 3 day stay. No side table on one side of bed. A little bar fridge was full of blood from last persons meat. Being at peak flower season, we decided to make the best of a bad situation. I cleaned up for 3 hours. Moved furniture around to make our stay pleasant. I must have killed 20 spiders while cleaning out the cobwebs on the ceiling, behind the bed and under kitchen chairs and table. The bathroom has no shower curtain. Kettle filthy inside. Not enough pillows. Spent the evening with my friends at their campsite. Was pleasant until we washed up. Kitchen has no hot water. Plugs don't fit in the plug hole. Dirty rusty pan on the stove. Reported my experience to a lady at reception who tried to scavenge some towels and crockery, cutlery from other cabins. Other cabins had none. Not one hanger in the whole place.. Have now spent my first night in an uncomfortable bed and dreading the next two nights stay.
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Gastnutzer
Aufenthalt im Jan. 2023
Familie
5.0/5
Hervorragend
Gepostet am 31. Jan. 2023
Very enjoyable first time stay, well worth the price and amazing service from Brenton. Will definitely visit again, stayed from the 7th Aug until the 9th. Unfortunately did not get to view the flowers in full bloom as we had visited one week to early.
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Antwort der Unterkunft: Hi Indo, sorry you did not get to see the flowers but we certainly hope this year will good for you to see them. Thank you for the lovely review.
Gastnutzer
Aufenthalt im Jan. 2023
Business
5.0/5
Hervorragend
Gepostet am 31. Jan. 2023
We stumbled across a gem while searching for accommodation in Springbok. PROS Arrived on a Sunday and stay for 1 night. Breakfast included. Open 24/7. Excellent variety of rooms. The building is visible from the main road. The friendly reception staff was very helpful. SUPER clean rooms. Nice comfortable bed and linen. Safe. We could look out over our parked vehicle. In the room: Fridge. Coffee/tea kettle Hairdryer available. Aircon,TV bedside lamps-well placed plugs and surface for computer-WiFi- Attention to detail very good. Nice view. We had a shower and a bath. Restaurant on site OPEN ON A SUNDAY EVENING!. Nice basic well priced meals, friendly staff.Again, super CLEAN! We had to leave at 05:00 to be in time for our border crossing at Noordower and they prepared us a take-away breakfast for the next morning, Excellent! Weary travelers heading to the border or coming from the border must really take note of this establishment. It is a great stop to recharge , rest, and have a good night's rest. Congrats to the Inn and staff,f you will see us again. FOR SURE!
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Antwort der Unterkunft: Thank you kindly for taking the time to give us this great feedback. We look forward to welcoming you back