Hillary
15. Januar 2024
The rooms are nice and the beds are cozy but for some reason our room smelled like sewage or a backed up toilet. The hallways were very dirty, didn't look like they had vacuumed the carpet in weeks. Our car was also hit in the parking lot, hit and run, we came out to find it, and asked for them to review the cameras to see if the accident was caught. We live out of state and all that was done was they took my name and info and said "uhhh probably won't be able to see anything." We were parked right in front of the hotel, next to the Vallet. There were about 8 cameras there, there is no way something wouldn't have been seen.
The food court there is handy but the employees in the food court were incredibly rude and awful to customers. We ordered chicken wraps, 4 of them, not a single one came with chicken. When we let them know the worker about lost his cool and tried to refuse to give us the correct meals. He then huffed and puffed and tossed some cold chicken into a bowl and grunting tossed it our way. That meal was over 60 bucks. None of us could eat it. The lettuce and ingredients were spoiled. DoubleTree advertises the food court as a perk or amenity for the hotel guest, if I were Hilton I think I'd have some quality control with their "amenities".
Also the TV was unusable. It lagged and would shut off or log you out in the middle of a movie. The closed captions didn't work. You would literally scroll down 8 shows and maybe 5 minutes later it would select
Übersetzen