Wellnesshotels in Sa Pa

To be honest, this was our first trip to Vietnam, and Silk Path was the second hotel we stayed at after moving from Hanoi to Sapa. I can wholeheartedly say that our experience exceeded all of our expectations. From the moment we checked in, the service was exceptional. Although our booking was for 2:00 PM, we arrived very early at around 7:00 AM. We expected to wait until the official check-in time, but a Duty Manager (unfortunately, I didn't get her name) went above and beyond to help us. She was incredibly friendly, attentive, and did everything she could to accommodate us. She also took the time to recommend tourist attractions, marking places on a map and explaining where we should visit. Her service was truly outstanding—10/10. On our first day, it rained heavily, so we returned to the hotel earlier than planned. The front desk kindly directed us to the restaurant for breakfast, where we met Steve, the Restaurant Manager. He noticed that we were tourists and warmly recommended some of the best dishes from the buffet. We also had a pleasant chat with him. Steve is genuinely customer-oriented, friendly, and made us feel very welcome throughout our stay. Kudos for his team as well due to their service and attentive towards the guest - 10/10 The hospitality we received from both the Duty Manager and Steve made our trip even more memorable. Their professionalism, warmth, and willingness to help truly reflect the high standards of the hotel. I would highly recommend Silk Path to anyone visiting Sapa, and I would definitely stay here again.

Das Hotel ist wunderschön gestaltet Bensley hat wirklich ein Meisterwerk im Herzen von Sapa geschaffen. Liebte alle kleinen Details, den schönen Pool und die gemütliche Atmosphäre. Das Frühstück bot auch eine breite Palette von Auswahlmöglichkeiten. Der Service war auch wirklich Top-Notch und jeder war so warm und aufmerksam. Sicherlich einer unserer Lieblings-Reisen in Sapa!

Hervorragender Service im Sapa Horizon Hotel Wir hatten einen wirklich angenehmen Aufenthalt im Sapa Horizon Hotel, dank des exzellenten Services und der herzlichen Gastfreundschaft. Ein besonderes Lob gilt Tom, der fließend Englisch spricht und äußerst zuvorkommend und aufmerksam auf die Bedürfnisse der Gäste eingeht. Er hat sich sehr bemüht, dass unsere Wünsche erfüllt wurden und unseren Aufenthalt so angenehm und stressfrei wie möglich gestaltet. Das Frühstück war gut und bot eine ausgewählte Vielfalt, wobei die Vorlieben der Gäste berücksichtigt wurden. Insgesamt hat der Service unsere Erwartungen übertroffen, und die aufrichtige Fürsorge des Personals hat einen großen Unterschied gemacht. Ein kleiner Verbesserungsvorschlag betrifft die Wassertemperatur in der Dusche in Zimmer 702, die während unseres Aufenthalts schwankte. Wir hoffen, dass das Hotel dies umgehend behebt. Abgesehen von diesem kleinen Mangel war alles hervorragend. Wir können das Sapa Horizon Hotel jedem Besucher von Sapa wärmstens empfehlen und würden jederzeit wieder dort übernachten.

Wonderful location at the entrance of Fansipan cable car! It is away from the hustle and bustle of the crowd in Sapa city, and is located in the quiet and peaceful mountains area. Buggy services to drive you to the entrance of fansipan, also has scheduled shuttle buses that brings you to city centre. The receptionist can also call for a cab for you that is generally well priced. The cool is small and cute, but was too cold for me to swim outdoors. There’s a small indoor heated pool which is pretty but crowded at times. The staff team is helpful and kind generally. Hotel buffet breakfast is adequate, liked that it came as a package with the hotel. New hotel too so that means clean place! The only con is that their beauty services are average for a hotel, so might not go back to their services. Otherwise I would love to be back here! Thank you once again 😇 we enjoyed our stay!

Das Hotel war insgesamt wunderbar. Ich kam um 6:00 Uhr morgens an, allerdings war zu diesem Zeitpunkt kein Zimmer mehr frei. Die Rezeption stellte uns mit sehr freundlicher Gastfreundschaft ein Duschbad und einen Ruhebereich zur Verfügung. Um 10:00 Uhr gingen wir nach einer Stärkung zum Fancipan und kamen gegen 16:00 Uhr zurück. Das Zimmer war fertig, als ich eincheckte. Die Aussicht war atemberaubend (Zimmertyp: Bergblick). Insgesamt war es perfekt. Übrigens: Da wir nicht ausgehen wollten, wählten wir das Hotelrestaurant zum Abendessen. Wir bestellten Essen für sechs Personen. Da ich die Serviceabläufe kenne, wiederholten die Mitarbeiter unsere Bestellung, um sicherzugehen, dass sie richtig war. Natürlich hörten wir aufgrund der Verständigungsschwierigkeiten aufmerksam zu – alle Gerichte wurden korrekt wiederholt. Leider wurde bei einem unserer Gerichte die Carbonara mit Bolognese-Sauce verwechselt, obwohl wir alle kein Schweinefleisch essen. Wir riefen die Mitarbeiter an und meinten, es sei unser Fehler, aber sie hielten es für Kleingeld. Plötzlich hörte ich einen Streit zwischen Kellner und Küche. Eines der Worte, die ich ganz deutlich hörte, war „ich wiederhole es schon“. Fünfzehn Minuten später wurde Carbonara serviert und wir wurden vom Personal darauf hingewiesen, dass wir ihr sagen sollten, was wir nicht essen. Wir Armen? Nach fünf Minuten kam sie zurück und sagte: „Tut mir leid“ (zuerst einmal eine Entschuldigung) 🥺 also wäre es in Ordnung, wenn sie sich entschuldigen und sich nicht so verhalten würde. Ich verstehe, dass man mit dem Koch sprechen muss, wenn die Bestellung falsch war, aber sowohl der Service als auch die Küche waren für uns sehr enttäuscht.

Das Resort ist für einen privaten Rückzugsort konzipiert. Toller Service. Direkt vor der Tür und nicht weit von der Stadt entfernt. Ich fühle mich dort wirklich wohl. Ich liebe den Blick auf Fansipan direkt von meinem Bett aus. Der Bademantel ist sehr flauschig und bequem. Bitte bieten Sie ihn mir für meinen nächsten Aufenthalt an. Alles im Zimmer funktioniert einwandfrei, außer der Badewanne, die beim Abfließen das gesamte Badezimmer überschwemmt. Sie trocknete allerdings ziemlich schnell. Das Zimmer ist größtenteils ruhig und friedlich, abseits vom Verkehrslärm. Achten Sie jedoch auf die Schalldämmung im Zimmer, da Karaoke hier eine wichtige Rolle spielt!

The hotel is good and clean the staff are accommodating and friendly the location os also good it os near from the tourist attraction specialy at moana cafe and also the view is so relaxing it is a highly recommended hotel in sapa we stayede here for 2 nights and the experiences is good.

I would like to express my heartfelt thanks to Sapa Passion Hotel and Spa. They say they aim to provide “a home away from home,” and they truly delivered on that promise. From the moment we arrived in Sapa early in the morning, the staff kindly allowed us to check in early. After an overnight sleeper train, being able to rest a little before exploring Sapa was such a blessing. As soon as we entered the room, we were amazed by its spaciousness and cleanliness, and the clear view of the lake from our window was simply beautiful. The receptionist also suggested several local activities for us, and although we couldn’t join due to the weather, we truly appreciated her thoughtful recommendations. On our departure day, we took a night bus out of Sapa, and the hotel generously let us use their bathroom to freshen up before our journey. It made our departure so much more comfortable. We felt genuinely cared for during our entire stay, and I sincerely recommend this hotel to anyone visiting Sapa.

Pros - Smooth liaising with the hotel through WhatsApp/instagram & trip.com itself even before our trip, very responsive & helpful in answering our queries & concerns - We arrived in Sapa early in the morning & appreciate that we're able to check in early - The room was very clean & cozy - Friendly receptionist that catered to our needs - Excellent service with morning call & offer for bellboy service to carry our luggages up to the lobby when we had to check out much earlier - Room cleanup service was quick but also unexpected, as we went for breakfast & came back to a cleaned room. It would be nice if laxsik had a door tag for us to indicate if we wanted 'room service' or not - We had to check out quite early in the morning, laxsik offered to give us a complete set of takeaway breakfast with fruits, sandwiches & bottled water Cons - We stayed in the family bungalow with 2 bedrooms & bathrooms, there was no shower gel for one of the rooms & no conditioner for the other room, it would be great if both rooms had the same amenities - Some tiles on the bathroom ceiling of house 10 were not intact completely hence it felt unsafe & cold air seeped in which turned the bathroom very chilly Overall we had a pleasant stay at laxsik despite the view being blocked by the fog for most of our stay, the accommodations made up for it. Do take note that it is a 10-15mins drive to Sapa town so expect to pay 200,000 vnd for a taxi. The receptionist will help you book a driver if you aren't able to get a Grab from accommodations to town. Getting Grab from Sapa town to the accommodations was quite easy. The fireplace in the lodge is highly recommended if you are staying during the cold season! We thoroughly enjoyed the experience and warmed our hearts and bodies.

I recently stayed at a hotel in the centre of Sa Pa, and the location is definitely one of its strongest points. It’s very convenient, with easy access to Grab and taxis, making it simple to get around town. However, the building itself is quite old and doesn’t really match the photos shown online, which was a bit disappointing. On the positive side, the room was clean and well-maintained, and there was a reliable hot shower — much appreciated in the cool Sapa weather. The breakfast buffet had limited choices, but it was still acceptable for a short stay. That said, the coffee could have been hotter. One standout feature was the WiFi — it was strong, stable, and didn’t require a password, which made staying connected very easy. Overall, a decent stay mainly because of the excellent location and strong WiFi, but the hotel could benefit from some updates and improvements to better match its online presentation.