Wellnesshotels in Wolkenstein in Gröden

早餐一般，品種太少，其他都很棒

Sehr gutes exquisites Hotel, die Lage ist hervorragend, das Hotel ist sauber und komfortabel, der Servicepersonal ist enthusiastisch und intim, das Hotelrestaurant ist morgens reich und das Essen ist auch sehr lecker, es gibt eine unterirdische Garage, und das Personal hat mir beim Abreisen ein Auto geholt, es ist die ideale Wahl für den Sommer und den Winterschienen

It’s a well-located hotel for skiing with clean and comfortable rooms and nice lobby areas and great view from the private sauna post skiing. But the hotel missed the mark in several ways and i wouldn’t come back or recommend to friends. - parking is not included if you book through trip.com but you learn about it when you check out. - very inflexible booking (we tried changing booking for same dates but with different rooms and they were being so unreasonable and inconsistent. They left such unpleasant taste) - hotel layout is very confusing and cumbersome when carrying so many equipments - given the layout i suggest someone in the hotel helps arriving guests find their way in and out. - you feel very nickle-and-dimed for using the amenities in a hotel like this one. For example the sauna, parking. And you have to book to just use the pool. There is washing liquid but no dishwasher tablet. Small details but made a bit of difference for my experience. - front desk service felt inconsistent. Some were very helpful and some were very cold.