Catalonia Playa Maroma - All Inclusive

El hotel es bueno y bonito, pero tiene una mala ubicación alejado de la ciudad. Se podría mejorar en la comida y ofrecer comida halal.

Catalonia Playa Maroma - The good, the bad and the ugly. Let's start with... The Good - Friendly, helpful staff! Everyone is super friendly and really goes out of their way to help you enjoy your stay (except for the woman at reception at the Mexican restaurant, she won't give you a table even if the restaurant is empty. Ask for her manager, and he will). Ok, a big list of Kudos. First, Leticia, our maid. She created special animals with the towels and left fresh flowers in our room everyday! See the photos below. She was wonderful. Consuelo at guest services near the pool really helped us out a whole bunch of times and is amazing. On our first night, when we arrived to our suite (the suites are double the size of an ordinary room and well worth the extra $), the air conditioning wasn't working. My wife called Consuelo and even though it was Saturday night at 10:30 pm, Consuelo sent up the service man Gustavo, and within fifteen minutes, he had it fixed! Next, Juan at luggage services is super helpful and friendly. That also goes for all the staff at BLoved restaurant (the special ocean front restaurant for "Privileged" guests. Get the Privileges' package! It is so worth it. The special area with a waiter on the beach is great, but mostly get it for the restaurant). The BLoved restaurant has the best food by far (and we tried every restaurant). Jorge (George), the chef, has trained and cooked in Korea and Japan for years and really has his menu glowing at BLoved. The food was always delicious! Quirino is an awesome waiter and very kind. Great guy! Janeth at BLoved is also so kind and friendly and helpful. Diana at the Italian restaurant is super great and so are all the entertainment staff. The shows (9:30 every night) are actually really good! They have their own entertainment staff, musicians and choreographer and create their own spectacles. The Mexican night and Boogie show were really fun and entertaining. Oh, and lastly, the beach and the Carribean sea! Fabulous! Playa Maroma is truly one of the best beaches in Mexico. The Bad - All the restaurants except for BLoved and the Spanish restaurant. Well, the Mexican restaurant wasn't that bad, just ok, but for a resort that caters to Italians (tons of Italian tourists there), the Italian restaurant food is horrible. The chicken is dry, the pasta is soggy and the desserts are horrible. Go to the Spanish restaurant for dessert. The beef was terrible at the Grill. The filet mignon was chewy as was the strip loin. And at the Japanese restaurant, the sushi is some of the worst I have ever had. Go to BLoved for the tiradito and raw salmon instead. Also bad is the walk from the Lobby/Buffet to the beach... It is super long! We only ate once at the buffet, just to try it for lunch, and it was nothing special. So, get the Privileges package so you can eat at the ocean everyday, and try to get a room in Unit #6, closest to the beach. We did, and it was great not having to walk the half a km from Unit #1

Catalonia Playa Maroma has become our go to vacation spot. While we have stayed elsewhere- since having found the Catalonia brand- we have no reason to stay anywhere else- it is simply paradise. The layout is beautiful- buildings/rooms are nestled in the jungle with pathways that open to the restaurants/beach area. Breathtaking! If there was one thing that keeps us going back to Catalonia Playa Maroma- it’s the people! Truly, the best in the industry. Friendly, helpful and patient. From the concierge team to front desk staff to housekeeping to groundskeepers to the entertainment team (wow) to restaurant staff- they all work so very hard to ensure you have a memorable vacation. A special mucho gracias shout out to the BeLoved Team - Bernabe, Alejandra, Quirino, Janeth and Gabriela and to the entertainment team who seemed to work 24/7 - amazing talent and energy. We can’t wait to return!

FOOD 10/10. Buffet clean, great variety. Food trucks with burgers, tacos etc for lunch by the pool along with apizza or crepe walk up restaurant options. All a la carte restaurants were excellent (our fav was Italian try the lasagne or shrimp fettuccine). Bloved restaurant (privilege only) was fantastic. Probably best food we’ve had at any all inclusive. Shout out to Bernabe/Alejandra/Janeth/Diana/Julio for their restaurant service. BEACH 10/10. Goes on for miles. Privilege side gets a bit more sun option. Lots of chairs for everyone. Clean up every morning so you walk out to a fresh beach. Lots of chairs for everyone. POOL 8/10. Only one pool for all guests so lots of kids by the swim up bar area. I didn’t mind but this might not be for everyone’s liking. ROOMS 9/10. Clean. Depending on which building you get, there may be a far walk to the beach but then you would be closer to the lobby/buffet. Sometimes hard to get face cloths. DRINKS 9/10. Some great bartenders and service. Mango margaritas were delicious. A bit of a wait at the beach bar to get a drink. ENTERTAINMENT 7/10. The staff work hard and provide a variety of options during the day. Where it is lacking is more the evening. Kind of repetitive with singing/dancing every night just a different theme. If I had to comment on anything that might be seen as “negative” Mobility as there is long walks between the beach/a la cartes from the lobby/stage entertainment. Longer wait times for drinks at the beach bar.

This resort is fantastic The setting is jungle like with paths leading to all areas. Did not use bug spray and had no issues. Quiet music in all walk areas. The beach is fantastic. There are No stones all great sand. Walk either way for long distances The speciality restaurants are all great with decor different at each. Food very good to great The buffet is also very good Great selection. It is located at main check in building. All the other speciality are by pool. Blovd restaurant is on beach with great view. It is only preferred. It is well worth the upgrade. Also special area in beach Service is great. The crew is helpful and they all deserve tips If you want a jungle setting great food this is the place for you The room was great we purchased preferred romance which gave us a jetted tub on balcony. Used both day and night This is now our favorite after being to this area for the last 20 years