Oasia Resort Sentosa by Far East Hospitality Bewertungen

Antwort der Unterkunft: Dear Guest,Thank you for sharing your staycation experience! We're delighted to hear you had a pleasant stay despite the rain altering your Grill Fest plans. It's great that you discovered a delicious dinner spot and enjoyed desserts at Quentin's charming outdoor setup. We're pleased you found the room spacious and the hotel's location convenient for exploring the monorail, Imbiah Lookout, and nearby beaches. It's also wonderful to know you appreciated the morning yoga sessions and the thoughtful amenities provided. We'll certainly consider your suggestion about additional seating in the room. We hope to welcome you back for another relaxing stay soon!Warm RegardsLysander HeSenior Guest Experience Manager

Antwort der Unterkunft: Dear Guest,Thank you for sharing your valuable review.We are delighted to hear that you had a pleasant stay with us overall. We regret to learn that your experience fell short of your expectations at the restaurant.Please be informed that we have cancelled the deposit on the day of your check out, however it may take some time for the banks to complete the reversal.You may trust that we are addressing your comments and we hope that we may be of service to you once again.Warmest regards,James YeGuest Experience Manager

Antwort der Unterkunft: Dear Sir/Madam, Thank you for sharing your valuable review.We are delighted to hear that you had a pleasant stay with us overall. You may trust that we are addressing your comments and we hope that we may be of service to you once again.We all look forward to welcoming you back soon.Warmest Regards,James YeGuest Experience Manager

Antwort der Unterkunft: Thank you, Mr Lau, for your wonderful feedback! We’re delighted to hear you enjoyed our convenient location near the Sentosa Monorail and the beautiful views from your room. It’s great to know that our spacious, clean rooms and friendly staff made your stay comfortable. We look forward to welcoming you back for another enjoyable experience! - Jess Yap, Hotel Manager

Antwort der Unterkunft: Dear scottallisonsi,Thank you for your fantastic review! We’re thrilled to hear that you enjoyed your stay and that our team was able to assist with your upgrade. It’s great to know you appreciated the convenient location and our facilities. We look forward to welcoming you back soon!Izat IsmailSenior Guest Service Executive

Antwort der Unterkunft: Dear Jhaynafleur5,Thank you for your lovely review! We’re thrilled to hear that your mom had an enjoyable stay at Oasia Sentosa and that our convenient location made it easier for your family, especially with elders. It's wonderful to know that our friendly staff contributed to making your stay even more pleasant.We hope to welcome you and your family back for another perfect stay soon!Refresh, Recharge & Refuel, Peggy Koh

Antwort der Unterkunft: Dear Ms. Aitah,Thank you for your review! We are delighted to hear that you and your family enjoyed celebrating your mum's birthday with us and that the spacious setting gave your nephews room to have fun. We are so glad the surprise balloons, bear, and brownies added a special touch for your mum! Apologies for the courtyard area getting a bit warm; we will look into ways to make it more comfortable. We hope to welcome you and your family back for more memorable celebrations in the future!Warmest RegardsLysander HeSenior Guest Experience Manager

Antwort der Unterkunft: Dear Asterra, Thank you for sharing this amazing review.We are thrilled to hear that you had a comfortable stay and made possible by the team's hospitality. It is indeed inspiring that everyone is working together to provide excellent service to our guests, and we thank you for appreciating such efforts.We will continuously strive to elevate the service levels at Oasia Resort Sentosa, and we all look forward to welcoming you back soon.Warmest regards,Lysander He Senior Guest Experience Manager

Antwort der Unterkunft: Dear guest,Thank you for your wonderful review! We’re so glad to hear that you and your husband enjoyed your stay and appreciated the fresh, clean atmosphere. We can’t wait to welcome you back for another great experience!Izat IsmailSenior Guest Service Executive

Antwort der Unterkunft: Thank you, Sara, so much for your lovely feedback! We’re thrilled to hear the anniversary setup made your celebration special. It was our pleasure to be part of such a memorable occasion. Looking forward to welcoming you back soon! - Jess Yap, Hotel Manager

Antwort der Unterkunft: Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay. We’re pleased to hear that you found our hotel appealing and appreciated the surroundings and service provided by our team.However, we sincerely apologize for the cleanliness issues and the condition of the junior suite sofa. Your comments are important to us, and we will address these concerns with our housekeeping and maintenance teams to ensure improvements are made.We value your input and hope to welcome you back for a more enjoyable experience in the future.Refresh, Recharge & Refuel, Peggy Koh Room Division Manager

Antwort der Unterkunft: Dear Sir/Madam, Thank you for sharing your valuable review.We are delighted to hear that you had a pleasant stay with us overall. You may trust that we are addressing your comments and we hope that we may be of service to you once again.We all look forward to welcoming you back soon.Warmest Regards,James YeGuest Experience Manager

Antwort der Unterkunft: Dear Ms Firdaus,Thank you for sharing this amazing review.We are thrilled to hear that you had a comfortable stay and made possible by the team's hospitality. It is indeed inspiring that everyone is working together to provide excellent service to our guests, and we thank you for appreciating such efforts.We will continuously strive to elevate the service levels at Oasia Resort Sentosa, and we all look forward to welcoming you back soon.Warmest regards,Lysander He Senior Guest Experience Manager

Antwort der Unterkunft: Dear Guest,Thank you for sharing your valuable review.We regret to learn that your experience fell short of your expectations.You may trust that we are addressing your comments and we hope that we may be of service to you once again.Warmest regards,James YeGuest Experience Manager