Fairfield Inn & Suites Silao Guanajuato Airport Bewertungen

水的漂白粉味道比較重

非常滿意的一次入住

房間乾淨，服務到位

We booked with Bonvoy points due to a 5:45 am flight. Arrived in the afternoon and was surprised at how nice the lobby was - it even had a bar! Fanciest Fairfield inn that I’ve been in. Checkin was a breeze, even with a cat. We had to pay a $500 peso fee ($25 USD) and it was quick. They even offered a comp airport shuttle at 3am. The room (509) was clean, and we even had a balcony. Here’s where it gets weird. The “balcony” was a concrete area with 7-foot high walls. On the other side of the wall was some sort of food court atrium. It was a Friday afternoon/evening so we heard constant music and occasional happy hour screams, laughter and cheer. Normally I wouldn’t care, but we planned this hotel stay so we could go to bed super early because we had to wake up at 2am. The music didn’t stop until 9:30 pm. Also, the key only worked for the 5th floor, but the ice maker was on the 6th floor. So I had to enlist the help of two housekeepers to get me to the 6th floor. I would only stay there again if I could be guaranteed a hotel room on the even side of the hotel. The rooms facing the interior atrium are not appropriate for those needing a peaceful night’s sleep. This hotel stay was a GITSIP - Great in Theory, Sucks in Practice.

Just to my previous review and reply by Director General Sierra, I will NOT ever be returning to that are in the world in my lifetime, a solidified guarantee like no other. You knew we had an early flight and you chose to show up at 8:20am. It is also inconceivable to me that no person on the property at the time has access to that office of yours. That's just inane planning and management. You know my address, and you have my Kindle. At this point, send it at your cost or enjoy reading on my wife's Kindle. The ball is in your court Erika...

Decent place and close to Leon airport - that's the best I can offer from my experience. Quick story, stayed there before heading to San Miguel for a weekend. My wife left her Kindle in the room, figured that out in San Miguel. Told the hotel we'd be there again that Sunday night to stay before an early Monday flight back to California. Get there Sunday night, my wife's Kindle was locked in Manager's office and no one there could let us in. Got the manager on the line and she said she'd be there early Monday morning to give us the Kindle before our flight. Monday morning comes and she decides she didn't want to come in early and says they'll mail it to us - at our cost. We go home, they still have the Kindle almost two month later...

Nice and modern hotel, convenient for the airport. Rooms are wide and clean, although pillows should be renovated. Breakfast is pretty basic for western tastes. The reception is located at a higher floor, so you need to take a lift. Staff is friendly but not all have a good experience and they tend to slow down the service to ask for support.

Todo correcto y limpio en habitación Excelente servicio de restaurante a cuartos.Y su atención de check in eficiente y rápidaLa entrada al estacionamiento si me pidieron algo mas quemi numero de reservacion y no entendi..Muchas gracias

En general buen servicio. Puntos buenos: atención del personal, comodidad cuartos, gimnasio, room service Puntos a mejorar: lubricar puerta baño, poner mesa y sillon para ver tv, techar alberca, mejorar preparación alimentos del desayuno

Por favor quiten su máquina de café. Es una vergüenza. Nadie le da mantenimiento y cada vez que intento usarla (ni es la primera vez que vengo al hotel) tiene algún desperfecto: le falta agua, está atascada de residuos de café, necesita descalsificación o bien la leche está agria Si me enfermo será culpa de la lecha agria de su máquina.

Solo me quedé una noche, y cuando llegue: - Pelos en la regadera - Toallas usadas y colgadas en los ganchos - Sabanas recicladas - Olores sospechosos - Crema de cuerpo ya usada Uno espera un hotel limpio por la tarifa que cobran, y me sorprende todas estas cosas. Me he quedado en hoteles de todo tipo y justo hoy quería disfrutar mi noche después de un día de carretera.

Excelente atención en recepción por Ana Karen tanto de Check inn como check out Y excelente sabor en los alimentos La fruta muy fresca, y chilaquiles muy ricos Muy padre habitación tipo Japonesa, con taza de baño full automática con sensores, y la tapa se calienta sola Excelente experiencia Gracias a todo el staff de este hotel

No deben copiar los datos de la tarjeta de crédito al momento del check Inn. Se presta a posibles malos manejos de información. El desayuno está muy rico, pero las camas son incómodas. Baños y regaderas en buen estado.

Excelente estancia en el hotel! Desayunos bastante completos algo variados, lo mejor sin duda es la hospitalidad y calidad del personal, gracias a Karen y a todo el personal que hizo mas agradable esta estancia!