Hotels mit Abhol- und Bringservice in Cluj-Napoca

Nach dem Hotel sind es schon um zwei Uhr morgens. Die Rezeption gibt dem Zimmer sehr schnell, das Zimmer ist sehr groß und ist sehr sauber. Dank der europäischen Umweltaktion, ohne einmaliges Bad, muss das Wasser selbst zum öffentlichen Trinkwasser nehmen, es gibt einen großen Wasserbehälter. Glücklicherweise habe ich selbst Zähne und Zahnbürsten mitgebracht, und ich bin sehr herzlich auf der Rezeption. Das Frühstück ist ein Buffet, nicht schlecht.

This was a great pick to stay. It was a bit far to walk to the centre but a taxi was 10 minutes and cost nothing. It has free onsite parking if you hire a car. You can walk to the centre, just takes 40 minutes or a bus stop is 5 minutes away. The room was a great size and it was really clean. Everything was new in the room. There wasn’t much to do in the hotel, an eating/drinking area is the most you’ll get but it’s a city break so you don’t need anything else. I’d definitely stay again. Staff spoke really good English and were really friendly. Good value for sure

My favorite hotel to stay in while I am in Cluj-Napoca. I think the location is a bit far from the center, but the services and stay compensate for it. There aren't many restaurants close by, but the downstairs restaurant is good, and the service is impeccable. It's a bit more expensive than regular restaurants, but the food is very good. The hotel rooms are spacious, clean, and nicely decorated. The staff is professional, ready to help, and always smiling. I have stayed here 3-4 times already and will book again.

Die Villa liegt außerhalb des Stadtzentrums auf einem Hügel. Das Hotel ist sehr schön mit einem schönen Swimmingpool in der Mitte und einer Rasenfläche drumherum. Die Struktur ist modern und die Zimmer liegen im Erdgeschoss und verfügen über große Fenster und einen Außensitzbereich mit Blick auf den Garten. Geräumige und saubere Zimmer, die Badezimmerwände sind vollständig aus Glas, teilweise mit geätztem Glas verdeckt, um ein Minimum an Privatsphäre zu gewährleisten, auf jeden Fall beeindruckend. Das Hotel verfügt über Parkplätze und ein Restaurant, in dem man sehr gut essen kann. Der Besitzer ist Italiener, daher ist die Küche ausgezeichnet. Sie haben sowohl italienische als auch rumänische und auch brasilianische Gerichte. Absolut einen Versuch wert, auch wegen der Atmosphäre im Bar-Restaurant. Auf jeden Fall einen Versuch wert, wenn Sie in dieser Gegend sind ...

Not quite 5 stars, I stayed here for 2 nights for a wedding, I received a classic room and I can say that this room does not pretend to be 5 stars at all. It is a gigantic hotel and due to the reduced staff it is not possible to maintain this hotel, more emphasis could be placed on external and internal cleanliness, and clearly there is a need for much better professionally trained people. During the weekend when I was there, there were 3 different events and it was a general chaos. Heavy service both at the bar and at the restaurant, instead, tasty food and drinks. The pool area is very noisy, you can't relax. Those who leave the pool enter through the same place as other people regardless of whether it is a wedding or meetings and it is not professional at all, I return to the idea that it is a management problem. I prefer something smaller, more intimate and better organized, I will not come back here.

Alles war perfekt... Qualität freundliche Zimmer super tolles Essen nichts zu sagen, nur um zurück zu kommen.... Das Hotel hat eine komfortable Lage im Zentrum und befindet sich in einem Mall. Gedeckte Parkplätze und sehr sicher ... super günstige Preis für das, was uns angeboten wurde . Eine danke für alle Mitarbeiter

Gut für Cluj

I stayed at the Grand Hotel Napoca for 3 days as part of a larger delegation that arranged our accommodation there. Despite being an old hotel, it has been well renovated; the lobby, hall, restaurant, and bar all look new. The room was spacious, partially renovated, but comfortable and clean. The biggest issue was the level of service provided by the hotel staff. Upon entering the hotel, you are not greeted at reception, and the breakfast in the restaurant is very basic. Out of 4 waitstaff, only one young waitress made an effort to be attentive. The other old-school waiters do not speak English and communicate through gestures, which is quite uncomfortable. They do not but rather maintain the buffet and clean tables after guests finish. Nobody tries to bring you coffee or assist you when you ask for something. For example, when I requested hot water for my muesli, the waiter pointed to a thermos that had been sitting there for 2 hours, and the water was no longer hot. When I mentioned that to the waiter, he directed me to the coffee machine to wait in line and pour hot water myself. There is no option to have an omelet eggs made to order; breakfast choices are quite limited, with only bananas apples available. The coffee from the machine tastes terrible, so after breakfast, we decided to sit in the hotel lobby and order coffee from the bar. I received an Americano smaller than the cappuccino my husband was drinking and asked bartender to pour it into a larger cup with a bit more water because I prefer my Americano more diluted. He reacted aggressively, gave me a plastic takeaway cup to pour it myself, did not respond when I thanked him, and then started banging metal dishes loudly and expressing anger about my request. Then, a supervisor by speaking Romanian, and the supervisor kept saying calm down, calm down. Finally, a problem arose with the air conditioning, which stopped working on the last day before our departure. It even felt like the AC was heating the room to 30 degrees! We asked the housekeeper, who said another room had a malfunction, and since the ACs are connected, the entire horizontal line was not functioning. I would not stay at this hotel if it were not booked organized. The staff need serious training because, unfortunately, all the good and comfortable aspects (such as free and very convenient parking in front) are overshadowed by the subpar service of the employees who do not seem happy to serve guests.

Das Hotel 4etoil ist gut ausgestattet und der Service stimmt. Ich hatte ein Flugzeug um 19.40 Uhr. Ich fragte, ob ich bis 17 Uhr bleiben könnte und sie nahmen es gerne an.