Miguel
27. November 2023
This is one of those cases where they clearly tried to do more then what they knew... Let's start by the positives: it's a nicely looking hotel, with a pleasant design and good looking rooms. The rooms are well equipped for comfort but comfort I didn't have.... Several things didn't work as they should: first the toilet was one of those automatic toilets that are now everywhere in mid range hotels in China, but this one would just flush all the time as soon as you got near to it. And the flush was too strong so some water would sprinkle out, which is annoying if it's dirty water... The bed mattress was heated quite strongly (which was not necessary because the room had floor heating) so we tried everything to turn it off without success. We really tried everything.. We were sweating so much that we even decided to remove the room card from the card holder to unpower everything... But believe it or not, it didn't work... another annoying thing is that the shower had no separation to the toilet. So when you shower, you wet the toilet and the floor all around the toilet so every time you go to the toilet you get wet feet, and then when you step with wet feet on the room floor you get dirty feet as the room floor was not perfectly clean. Btw the room floor was also a bit uneven which seem to be an effect of the floor heating which was a bit too strong in some points. Ah, also the TV didn't work which they offered to fix but I declined.
All of these are minor, but I would prefer not to have these extra 'conforts' if they don't work properly.
Otherwise the service was good, they tried to be helpful and the hotel is located in a quiet neighborhood.
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