Holiday Inn Express Shanghai Jinqiao Central

Far away from all the tourist attractions in the middle of nowhere. The hotel and its lobby looks like a run down ancient dirty inn. The front office staff cannot speak or even try to speak any English. We were given a room which had female hairs and cigarette smoke all over when we entered the room. On complaining, we were told that we are being upgraded to another better room, which again had female hairs and also the smoke, which made us dizzy and caused headache next morning. The room also had mosquitos which bit us all night. On being requested for room freshener or mosquito spray, we were provided with an almost empty bottle of room freshener. The toiletries were given to us only after several requests. The breakfast quality as well as the service was dismal and repeated the same everyday. Very local Chinese breakfast with no options for western food. The dining area was dirty and never cleared of soiled dishes and the empty dishes were never replenished. Have regularly stayed in this chain of hotels in Xian and Shanghai but never had such bad experience, this branch is bringing disrepute to the brand.

Good location Nice staff Good service Easly to find food Nice room