InterContinental Shanghai Jing'an Bewertungen

Es ist ein alteingesessenes Fünf-Sterne-Hotel. Beim Einchecken bekam ich ein Zimmer-Upgrade. Nebenan liegt das Indigo. Die Zimmerausstattung ist alt und die Zimmerfläche ist relativ klein. Dies ist immer noch die Chefetage und die normalen Zimmer sind wahrscheinlich kleiner. Ehrlich gesagt werde ich dieses InterContinental-Hotel das nächste Mal nicht wählen. Es war ein enttäuschender Aufenthalt. Das Frühstück war durchschnittlich.

Die Rezeption sieht sehr voll aus, aber es ist viel los. An der Rezeption sind offensichtlich 4 Leute, aber zwei der Frauen können nur wie Murmeln dastehen und wissen nicht, was sie tun sollen, um Müßiggänger zu unterstützen. Die Check-in-Effizienz ist sehr niedrig. Das Frühstück ist das Schlimmste von allen meinen Fünf-Sterne-Aufenthalten.

Checken Sie im Hotel ein und stehen Sie eine Stunde lang an, um sich anzumelden. Um 15:00 Uhr ist kein Platz mehr, Sie müssen bis nach 16:00 Uhr warten. Ich habe die Szene miterlebt, in der eine Gruppe von Kunden am 7.5 erneut wütend wurde. Ich verstehe nicht, warum das Einchecken so lange dauert. Auch ein Mensch, der sich für einen gutmütigen Menschen hält, ist über Sie verärgert.

Sehr schlechtes Management!

Positives: The facilities are good. For example, the swimming pool, sauna and gym were very enjoyable. Negatives: The breakfast was very poor with limited choice, low quality food and a small dining area in relation to how many people there were. The check-out experience was also poor as it took 25 minutes due to their being only one member of staff. Moreover, as my girlfriend was waiting for me in a seating area, she was asked to move by hotel staff as she was told, that this was in fact a restaurant. However other guests were sitting in same area (waiting to check-out) and they were not asked to move. We felt that this was a strange way to treat guests at the hotel.

The service is good. I like the hotel. This is a nice hotel.

The location of the hotel is great. Almost opposite of the train station. Furthermore it is very nearby the Jade Buddha Temple and the new thousand trees shopping mall. The rooms are big and with a great shower. One downside was the smell coming from the shower, but this is a minor thing. The facilities of the hotel are top. Having a 25 meters swimming pool, a sauna, steam room, hot-tub and a great gym. I really recommend booking this hotel.

I had a fantastic time at this hotel, and Jane truly made the difference. Her professionalism and friendly demeanor were remarkable, ensuring a smooth and enjoyable stay from start to finish. She went above and beyond to cater to our needs, making us feel welcomed and valued. It's rare to find such a dedicated staff member who genuinely enhances the guest experience.

Overall is full mark! As we can reach anywhere by didi, so it’s very convenient and the neighbor area is quiet due to the office area.

While the hotel itself and its location are pleasant, I find the service standards lacking in comparison to a 5-star hotel under the Intercontinental Group. For instance, despite purchasing their buffet breakfast separately since it was not included in my room rate, the experience was disappointing. Upon entering the restaurant in the morning, we had to find our own seats as they were not arranging for us. To add to the inconvenience, upon returning to our seats with food, we discovered they were taken. This lack of organization was frustrating. Additionally, when I requested decaffeinated coffee, one staff member appeared unaware of its availability, stating they didn't have it until I escalated the issue to a more senior staff member who confirmed they did offer it. These instances do not align with the expected standards of an internationally renowned brand, particularly one as esteemed as the Intercontinental Group.

The hotel stay was delightful, with exceptional service from Jane at the front desk. Her warm and attentive assistance made our experience truly memorable. Highly recommended!

Awesome hotel! I visited here for my birthday. It was a lovely. The reception Lyren who check for me in was professional with helpful and English speaking desk clerks. The breakfast buffet had a wide variety of Western and Chinese options. The room was spacious with a great view of the city, truly a 5 diamond experience.

The hotel is an exquisite retreat that exceeded all my expectations. From the moment I stepped into the lobby Ms. Jane provided an unparalleled hospitality and the hotel provided a sense of luxury. The rooms are elegantly designed, offering a breathtaking views of the city center that truly enhance the experience.

We would highly recommend this hotel, the staff were very accommodating and helpful. The hotel is very stylish and the food is always fresh. Not to mention the comfortable beds. The service was amazing especially from Lyren who works at the front desk. He was very professional, easy goingand always shows her smile. We had such awonderful experience staying here.And also will come back next time!