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Lage4.4
Ausstattung4.3
Service4.4
Sauberkeit4.4
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Negative Bewertungen(61)
Aï 爱 LOVE
Deluxe Zimmer mit Kingsize-Bett
Aufenthalt im مارس 2024
Pärchen
3 Bewertungen
5.0/5
Hervorragend
Gepostet am 24 مارس 2024
Very quiet, clean and swimming Pool was nice too. Close to metro station! I recommend this place.
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Gastnutzer
Deluxe Zimmer mit Kingsize-Bett
Aufenthalt im فبراير 2024
Business
24 Bewertungen
4.7/5
Wunderbar
Gepostet am 17 فبراير 2024
Best internet and staff,decent amenities,nice city view in some rooms.
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Estrella 星星
Premium Zimmer mit zwei Einzelbetten
Aufenthalt im ديسمبر 2023
Reise mit Freunden
9 Bewertungen
5.0/5
Hervorragend
Gepostet am 2 يناير 2024
The hotel is supet well located, is clean, the bed was super comfortable! And the service was great.
Breakfast was good as well.
Super close to the metro.
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Gastnutzer
Premium Zimmer mit zwei Einzelbetten
Aufenthalt im ديسمبر 2023
Familie
19 Bewertungen
4.0/5
Sehr gut
Gepostet am 30 ديسمبر 2023
Warm hospitality, excellent location
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Guanfei
Deluxe Zimmer mit Kingsize-Bett
Aufenthalt im فبراير 2024
Business
15 Bewertungen
2.0/5
Gepostet am 2 مارس 2024
It was rebrand from Sheraton , not the same standard 1. In front of the main rotating gate (inside ) 2 staff standing wearing black suits (seems like security) just talked to each other , no guest assistance , tall gentleman from 北方 even spit in the plant in the lobby .2. Room carpet are damaged , toilet shower room broken , old . No investment . 3.Still using the Sheraton logos every where . AC noisy . NEED REALLY A GOOD GENERAL MANAGER TO LIFT THE SERVICE , OWNERS NEED TO INVEST ON HARDWARE .
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Antwort der Unterkunft: Thank you for choosing Shanghai Hongkou Sanzhi International Hotel, and for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and sincerely apologize for failing to meet your expectations. I have shared your feedback with our Hotel Executive Management to ensure the necessary guidelines are in place and reviewed to preventable the issues you mentioned from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.
Gastnutzer
Deluxe Zimmer mit zwei Einzelbetten
Aufenthalt im يناير 2024
Pärchen
4 Bewertungen
1.7/5
Gepostet am 12 يناير 2024
The room was very dirty and there is human hair inside our bathroom, I don’t wanna make a fuss, so I didn’t say anything, but this is overall a very, very, very, very bad hotel. Consider how expensive it is. also the member of the hotel is a bit weird too. I was just asking them if they can help us change the currency because the only thing we have is cash, but in China we have to use the app to shop, usually in other hotels, they would do this for me, since I can totally testify if the cash is a real cash or not, still they think that I was frauding them because I want to use cash to exchange money in the app.  I don’t know any hotel will suspect that their customers is trying to fraud them. The people in a counter is not very friendly. I don’t know if is because we are not Chinese or not. I just strongly recommended not going to this hotel. I was very disappointed about the services and everything of Sheraton.
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Gastnutzer
Deluxe Zimmer mit zwei Einzelbetten
Aufenthalt im سبتمبر 2023
Business
1 Bewertungen
4.2/5
Sehr gut
Gepostet am 5 أكتوبر 2023
Good hotel for business travels. Amenities a bit older.
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Antwort der Unterkunft: Thank you for choosing Sheraton Shanghai Hongkou Hotel, and for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and sincerely apologize for failing to meet your expectations. I have shared your feedback with our Hotel Executive Management to ensure the necessary guidelines are in place and reviewed to preventable the issues you mentioned from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.
Bai
Executive-Zimmer (2 Betten)
Aufenthalt im ديسمبر 2023
Familie
29 Bewertungen
5.0/5
Hervorragend
Gepostet am 1 يناير 2024
The location is very good, it's very convenient for you to reach out. The food of breakfast and lounge is good. Service in the room is very good.
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Giacomo
Deluxe Zimmer mit Kingsize-Bett
Aufenthalt im ديسمبر 2023
Business
9 Bewertungen
5.0/5
Hervorragend
Gepostet am 27 ديسمبر 2023
Sheraton has become the hotel I stay the most when visiting Shanghai.
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Maurice_Linus
Deluxe Zimmer mit Kingsize-Bett
Aufenthalt im فبراير 2023
Business
19 Bewertungen
5.0/5
Hervorragend
Gepostet am 28 فبراير 2023
Excellent service delivery, very helpful front office with excellent customer relationships. I enjoyed my stay here.
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Awesome Keys
Deluxe Zimmer mit zwei Einzelbetten
Aufenthalt im سبتمبر 2023
Familie
4 Bewertungen
3.0/5
Gepostet am 26 سبتمبر 2023
Bad services compare to other similar style hotel. Especially the front desk guy.
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Antwort der Unterkunft: Thank you for choosing Sheraton Shanghai Hongkou Hotel, and for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and sincerely apologize for failing to meet your expectations. I have shared your feedback with our Hotel Executive Management to ensure the necessary guidelines are in place and reviewed to preventable the issues you mentioned from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.
Gastnutzer
Deluxe Zimmer mit zwei Einzelbetten
Aufenthalt im يونيو 2023
Für andere gebucht
47 Bewertungen
5.0/5
Hervorragend
Gepostet am 13 يونيو 2023
The hotel has a good location which is close to the Bund and to the metro station. There are also supermarkets and restaurants nearby. The check-in was quick given one of my friends is a foreigner. The room and services were not bad, which is at the average 5-star level. My friends did not have breakfast in the hotel, however the quality of the food in the hotel is generally good.
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Chi Wai Dicky
Deluxe Zimmer mit Kingsize-Bett
Aufenthalt im فبراير 2024
Business
13 Bewertungen
4.2/5
Sehr gut
Gepostet am 4 أبريل 2024
Not with Marriott anymore,
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Anonymer Benutzer
Premium Zimmer mit Kingsize-Bett
Aufenthalt im سبتمبر 2023
Business
7 Bewertungen
4.7/5
Wunderbar
Gepostet am 4 ديسمبر 2023
It was good days in shanghai. Just locations!
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Aang Hidjaja
Executive Club City Light, Kingsize-Bett Zimmer
Aufenthalt im مايو 2023
Business
39 Bewertungen
4.2/5
Sehr gut
Gepostet am 31 مايو 2023
I booked a non-smoking room but the room smelled with smokes
Übersetzen
Antwort der Unterkunft: Thank you for taking the time to let us know about your experience while staying with us. I have shared your feedback with our Hotel Executive Management to ensure the necessary guidelines are in place and reviewed to prevent all the issues you mentioned from occurring in the future. I hope you choose to stay with us again when your travels bring you back to Shanghai.