IntercityHotel Shanghai Xujiahui

Das Hotel liegt in der Nähe der Hochstraße. Glücklicherweise haben wir ein Zimmer-Upgrade bekommen. Obwohl es in der Ecke liegt, ist der Lärm relativ besser und beeinträchtigt unsere Ruhe nicht. Die Einrichtungen sind ok, aber der Service entspricht nicht dem Standard. Ich empfehle immer, eine Mitgliedschaft zu erwerben, um frühstücken zu können, und sage, dass Sie ein völlig anderer Mensch sein werden, wenn Sie diese Mitgliedschaft nicht erwerben. Auch die Reinigung ist durchschnittlich und auf den neuen Handtüchern befindet sich Müll.

Der Service an der Rezeption war sehr gut, das Zimmer war sehr gut, sehr zufrieden

I would like to express my sincere gratitude to the hotel staff for a wonderful stay! Everything was top-notch: clean and cozy rooms, attentive and friendly service, delicious breakfasts, and a great location. I especially appreciated the quiet and comfortable atmosphere, which allowed me to fully relax and unwind. A special thanks to the reception staff – always ready to help and answer any questions. I will definitely come back again and will gladly recommend this hotel to my friends and family!

Good things first: location is good as it’s close to metro and near Jiajia tang bao! Staff were really pleasant and friendly! However the room layout is awful! The showroom is right next to the front door which means the bath mat needs to be placed right next to the door where it’s most likely to be dirty. And if you happen to open the door at the same time when someone enters, good luck with door smashing and no privacy! Next to the shower cubicle is the toilet which is facing the mirror and the toilet door is made of glass! So if the lights are on and someone is sitting on the toilet, what a view for another person in the room to observe! And we were travelling with a young kid so extra trouble! The light panel was on the same level with the bed which wasn’t an obvious problem until lights suddenly turned on three times between midnight and 2am, I figured it was caused by our pillows slightly overhanging above the control panel! So many careless design flaws that makes our stay very stressful. The worst is that the smoke detector was wrapped by toilet tissue! Clearly the previous guests had found a way to deactivate the smoke detector to have a cigarette! Had anyone carried out basic inspection this would have been fixed but clearly there is lack of supervision and management. Overall I do not recommend especially when travelling with family or care for privacy.

The room is big and clean because the hotel is new and just opened last Sept. The service is very good and the staff is helpful and polite. Will come back again for sure.

It’s a brand new hotel, all the stuff are amazing, especially Vivian and Bob. They were very friendly and help me with all my expresses items. The rooms are big enough and the clening is everyday. First class service! Recommend this hotel!