Quality Inn & Suites SeaWorld North

The room was comfortable and clean, but had a musty smell to it. Inside the bathroom, there was rust all on top of the door frame. The staff was courteous and professional for the most part. After hours, when looking for a spoon or fork or knife, we weren't permitted to look for one in the breakfast area. Also, when it came to breakfast (I was there around 8am), there wasn't much of a varierty + the eggs were barely warm at best. There was no sausage or bacon and when I asked if there was any. They said they were working on it. An hour later and nothing, so I left without having any bacon or sausage.

They were not accommodating. No frills hotel at all. Was only allowed one key for two adults staying in one room. Extra fees when you arrive. Will never go back again.

The staff was extremely unaccomodating. Any qurstion I asked was a NO before I got the question out. She even refused to give my 11 yeat old a fork from the kitchen so she could eat her dinner.

I did not like that we arrived at 4pm and my room was still not ready when check in is at 3pm. We also went to the jacuzzi and it was not working.

Hotel was a good value, you get what you pay for. It included breakfast but it was always missing items. In our stay they had cereal but had ran out of milk! Breakfast ended at 10 am but they would stop refilling items at 9:30 the the late sleeper had no eggs, muffins, toast, juice, or MILK. They did not allow food out of the breakfast area and were quick to shut down right at 10. We encountered 3 fights between front desk and guests.

rooms are average, we had 3 rooms but in 2 we had a horrible smell at night when we got there, breakfast its bad egg and sausage everyday , but you get what you paid for ,

The room was not stocked. There was only 1/4 of toilet paper . When I went down to ask for more, no one was at the front desk. There was a note stating they ould be back at 7a.m. Staff was rude. Manager refused to provide her name. Lady from front desk Marina would talk to you in a condescending way. I had read review about them charging you extra and keeping the depsoit due to there being some sunflower seeds on the floor. Also another night there was someone at the front desk upset about them charging her $2XX.XX. The lady told me notto leave loose makeup powder on couter if not they would charge you. I made sure to clean everything wiped everything down, threw out all the trash and they still found a way to keep $50 of deposit for a small washcloth that had some of my makeup on it. I told them I can was the towel instead and they refused. When I spoke to manager who would not provide her ame and I told her I practically cleaned the whole room and made sure to due to being traumatized eith the reviews and the lady complaining at the front desk. Said manager said I should have not been nosy , which I wasnt the young lady was tryi g to warn me and now I definitely understood why. The property has nice features that attracted me due to having kids such as play ground, arcade, mini golf,, but please take in consideration all the bad reviews due to bad management and do not overlook the reviews when considering booking. I've stay at many hotel and I have never experienced t

Staff is always friendly, breakfast is delicious, beds are comfortable, and the area feels safe. There aren’t many frills to this hotel, but it’s exactly what we need. We stay here maybe once a month when we come to San Antonio and we will return. Thank you Quality Inn!

We were charged an incidental fee for some sunflower seeds on the floor. As if it was damaged. And the front desk lady was rude!