Finde Hotels in San Antonio

We booked a suite for 4 adults from March 21-24, 2024, as we had plans to do something different each day while in San Antonio. When we arrived, we noticed that there were no security cameras on the property and there was what appeared to be a homeless person walking through the parking lot. We asked the front desk about security, and we were told that they have security that roams the property at night which made us feel better. Our 3rd floor room faced the roof of the pool house in the courtyard which ****** big time. The room itself was cute and as described on their website. The pull-out sofa was very uncomfortable and only came with a mattress cover, top sheet, fleece blanket and one pillow, our bathroom only had 2 bath towels, but we had no issues getting extra towels, pillows and a bottom sheet. The website says there is a manager's special but there was no manager's special, we were advised that it is only on Wednesdays. Two of our group smoke so we spent time out in the parking lot with them. Night one there was a person with a flashlight walking the length of the parking lot at the closed business beside our hotel, they were not security, but they kept walking, so we didn't think anything of it. On the morning of the 23rd two people from our room went out around 6:30am just as 4 police cars were pulling into the lot. We found out that around 4:30am a guest heard noises from the parking lot and saw 3 people running in and around cars so they hit the horn on their car remote and the 3 people/kids ran to the next lot (were the person the previous night with the flashlight was) and they jumped into a silver SUV and took off. Our vehicle along with at least 7 other vehicles had windows smashed out and things rifled through and stolen. One vehicle had 2 windows smashed out and some of their belongings were thrown on the ground. We had no bags or anything in our vehicle, they went through the glove box, center consol, and even lifted the rear seats and stole the battery booster that was not visible. There was more glass in the lot but no vehicles, so we assume some of the people with damaged vehicles had already left. One police officer told us that this is a very bad end of town, as there are apartments and a lot of homeless people in the area. We talked to the front desk, and they said that there are signs everywhere saying that they are not responsible for anything stolen or damaged in the lot and that we are in ”inner city, and these things happen” no empathy like it is an everyday occurrence. The break-ins were the talk of the lobby and none of us talking saw any of these ”not responsible blah blah blah” signs. At some point the security guard showed up outside and we asked him where he was when all of this happened. The security guard told us that he is relieving the other guard, and they only patrol every hour. We went back to the front desk asking about the security and they told us that security checks the park

From the outside, to the desk, and into your room, you will be pleased with this hotel. The staff were helpful, courteous, and professional. Rooms were comfortable in all ways. I highly recommend this hotel.

am Riverwalk liegt das Hotel Contessa. Grosse saubere Zimmer und ein sehr nettes Personal. Essen im Restaurant schmeckt auch sehr lecker. Das WLan funktioniert einwandfrei, es mangelt an Steckdosen und USB Ladestationen. Das Parken im Hotel ist etwas teuerer als im Parkhaus oder am Parkplatz in der nähe. Man kann innerhalb von wenigen Minuten das Alamo und viele Restaurant am Riverwalk zu Fuß erreichen. Man sollte auf jedenfall eine Bus oder Boot Tour geniessen.

Wir werden nie wieder hier kommen und würde dieses Hotel nie empfehlen. Es gab mehrere Probleme innerhalb unseres einzigen zweitägigen Aufenthalts. Als wir ankamen, wurde uns gesagt, dass der Tal obligatorisch ist, obwohl es eine Gästeparkplatz viel weniger als ein Block entfernt. Als wir über die Parkplätze gefragt haben, sagten sie, dass sie für Schäden nicht haftbar wären, wenn jemand in unserem Parkplätze verdammt oder in unserem Auto gebrochen, wodurch sie darauf hinwiesen, dass es Schäden für unser Auto geben würde. Vor unserem Aufenthalt gab es keine Informationen, die uns die einzige Parkmöglichkeit erzählten, ist Valet. Der Betreuer am Frontbüro ging weiter, um mehrfache Schreckensgeschichten von Menschen zu geben, die ihr Auto streng zerbrochen haben, weil sie im Parkplatz des Gastes parkten. Nach einigen Forschungen haben wir herausgefunden, dass sogar im Valet Ihr Auto zerbrochen wird. Es war unnötig für die Person am Frontbüro, diese schrecklichen Taktik zu versuchen und uns schuldig, den Valet zu bekommen. Danach ging der Vorderbürobetreuer weiter, um die Karte meiner Frau für das Zimmer und für die Sicherheitsdeposition zu belasten, obwohl ich sie bereits mit meiner Karte vor der Online-Check-in lieferte und es bereits für das Zimmer und für die Sicherheitsdeposition belastet wurde. . Nach dem Einchecken wurde uns gesagt, dass es keine Hausaufsicht gibt, es sei denn, Sie zahlen eine $90 Gebühr und Zimmerservice ist nicht und Option. Der Weg, der zu unserem Zimmer führte, erwischt von Tier oder menschlichem Urin und Müll wurde außerhalb mehrerer Zimmer unversehen hinterlassen. Einmal hatte der Aufzug in ihm einen Erbrechen, der nicht richtig gereinigt worden war. Das Hotel erwähnt, dass es mehrere Mahlzeiten gibt, von denen die meisten vorübergehend geschlossen sind. Ich würde sicher nicht empfehlen, hier zu bleiben, vor allem, weil sie sich als ein luxuriöses Resort betrachten.

The hotel was located well for our needs. Parking was good with ample spaces. Overall hotel was a little older on the interior, could use some updating. The elevator was usable but scary. Jerked to a stop at every floor and sat for a few seconds before locking into place with another hard jerk. Breakfast was your typical scrambled eggs, that could have been powdered initially, basic sausage breads waffles cereal etc etc, nothing special. Room itself was clean although dated. Air conditioner cooled and warmed well but was very noisy, hard to hear the television at times over it. Toilet seat was broken in the bathroom and barely attached to the base. Shower handle had to be manipulated to get it to the hot sitting. Overall I would give the hotel a 6 out of 10 for the overall experience.

Mein Aufenthalt war großartig, selbst wenn es nur eine Nacht war, ich genossen den Rest, der Service war großartig, die Dame am Frontbüro war sehr professionell,hat eine gute Arbeit, um uns zu begrüßen, sicher zu fragen, uh es gab was ich brauchte, um nur den Front Desk zu rufen,Ich würde dieses Hotel empfehlen, und Reise-App, um die besten Preise zu erhalten,Danke für uns begrüßen,und wir werden zurückkommen und empfehlen Sie Jungs zu unseren Freunden & Familie