H10 Salou Princess

Отель превосходный. 5 баллов на все услуги. Чисто во всем и везде. Советую всем.

I am currently at the hotel and wanted to leave this feedback now, while I care and have time. I will try to be objective and hope both future guests and hotel management will find this review useful. I am here with a 5-yo son, and overal we are having a good experience apart from a few things i will describe below. Positives - the food is great both quality and variety. Be aware, any coffee with milk rom coffee machine is disgusting, I would take black and top it up with fresh milk.Juices are all from the machine, but the hotel offers lots of fresh fruit and for me this is far more important! Canteen is managed perfectly, with no lag, there is order, it is very clean and the dirty dishes are baing removed immediately. I am very impressed. Housekeeping is appauling. While the rooms are cleaned daily, noone cleaned our balcony even once. My room lacks drying rack, noone suggested to put one in, when I raised the issue I was told none are left. There is a layer of dust above my headboard for months, and tonns of hair on the balcony. The cleaner doesn't bother to clean in corners, doesn't bother removing dorty dishes, doesn't wipe dust (or crumps) on the table. The room has no kettle and minubar is not offered - just the empty fridge. In a way empty minubar is a blessing, as there is a supermarket nearby and it is easy and cheap to get your own drinks, so not complaining here. The hotel operates programme and all information is available through QR code, however, there was none in our room, and untill 6th day in we didn't know it exists, and how to get in touch with the hotel reception as there isn't a single leaflet in the room. The swimming pool is great - clean, good size, there is baby pool too. One of the safetyguards is continuously in his phone, there is no way he could save anyone, but the usual one is very vigealant. Good energetic water aerobics instructor. Timing for water polo is poor - at 4pm when people cime back from the seaside and after nap, and everyone has to wait for 1 hr untill they are done. Would be best tokeep it till 6pm. The pool bar is really good, food is made quickly, drinks are also good. Reception is very helpful, they do try to help but unfortunately there seems to be a disconnect between them and hpusekeeping who took once 6 hrs to deliver us towels. When oir aircon was broken we have received help very quiclky. Generally speaking, the hotel could have beenin line with a 4-star service if not for the housekeeping. It is also located really well, cloae to the beach and only about 20 min walk by the beach to the center part of Salou. We have previously stayed in Eurosalou and H10 is definetely and upgrade.

The Hotel: Great location for quick beach access, bars & shops, 10/15 mins from Reus airport. Room (501) is clean and cleaned everyday. Bed comfy and shower etc all in good order. It’s by the fire exit and lift shaft so it’s noisy all the time. The balcony is tiny and never sees the sun. Breakfast room is huge and there’s a lot available and all you can eat style . I would recommend NOT paying 6€ top up for breaky as there is a nice coffee/pastry/supermarket next door where you can sit in a much more pleasant atmosphere for less. The pool area is small for the size of hotel and it’s not v relaxing. There is a kids club so there’s music pumping out of portable speakers during the day with sport sessions in and around the pool and bingo etc so it’s not good if you are looking for peace and quiet by the pool. The beach is vast and there’s plenty of places to hire a bed. We went to Tropical/Pepe was the boss. Comfy beds with little safe/lockers, you get a private loo and bar etc. Salou: If you turn left as you are looking at the beach it is neon lights, English bars, lots of touts, touristy, tat shops, Spanish shops cheap, some nice eateries thrown in. However, if you turn right and walk towards the port there are more up market shops and more local/authentic eateries. This was a really good destination for me and my daughter. Still plenty to discover if we come again. We also did a trip to the Central Parc shopping centre in Taragona - it’s definitely teenager shopping heaven. We recommend.