Chateau la Chaire

Had a first floor room. Very spacious, clean. Comfy bed. Staff friendly and helpful. Breakfast good. Not for people looking for lively places but great for quiet getaway. Also, be prepared for hills and steps. Bus route, whilst not frequent, was reliable.

This is a beautiful building in delightful grounds. A stay here should produce happy memories. Sadly, it didn’t. Shortage of staff seems to be part of the problem. I only saw two individuals and both were doubling up roles. Our hot breakfast was cold (we had a five pounds reduction for that on our total bill), the bedroom was suffocatingly hot and there was no public area in the hotel where we could escape from the intrusive music. Would I stay again? No. Would I recommend? No.

Lovely building and big rooms, but that was it! Service was less than average, breakfast was below par, out of various items and several small problems in the room which should have been dealt with before we arrived. It used to be such a good standard but not any more.

Warm and comfortable stay in a lovely part of the island. Sonia was friendly and helpful. I loved the sherry offered on arrival. Everything luxurious without being overwhelming. Hearing running water at night was very relaxing. Thank you for a wonderful stay.

We are here to celebrate my birthday for 2 nights and have only been here for 1 night so far! We are in room 11,and it is a really tired room which needs renovating. The electrics are a joke, there is nowhere to charge phone properly as the sockets are on the skirting board! We are so upset to be in such a substandard room. There is no luxury or finesse about it. The mattress is not a king size it is 2 singles joined together so it’s uncomfortable- it is definitely not a romantic getaway as sold by the hotel and virgin experiences. We are not happy here.

I would have liked to give this hotel 5 stars, particularly with respect to staff, especially Casia and Hannah but I do have some criticism. I had booked 3 nights stay. The hotel boasts an excellent restaurant and previous reviews were very good. But I found that the restaurant was closed during my entire stay for unspecified "operational reasons" and I had not been warned when I booked or until arrival. The only local alternative was the Rozel pub down the road, also owned by the hotel where the food was good but not the fine dining experience that I had been looking forward to. The rooms are excellent and well equipped. The breakfasts were excellent and the hotel did their best to compensate for the restaurant closure. The house is grand with large comfortable public areas. But I do feel that the whole hotel needs some TLC. The windows desperately need renovation. The gardens are overgrown and not maintained which is sad as they had once been the pride and joy of a previous owner. Rozel is a very quiet little port and not much there as the only other restaurant and tea rooms have closed down. An hourly bus service can take you to St Helier in about 30mins. I have not stayed at any other hotel on Jersey so hard to compare but I suspect Chateau la Chaire is one of the better ones to stay at when its restaurant is functioning.

Lovely Hotel, superior room was excellant with jacuzzi bath. Room very clean and staff very friendly/approachable. Would definitely recommend this hotel to anyone looking to stay at Jersey.

Attractive Manor type House with lively outside water feature. The staff were friendly to us if somewhat condescending to some elderly guests ! The bed was very soft so not ideal for us but each to their own . The weather was hot and we were put in an attic bedroom with one fan that had little effect we asked for an extra one but they had all been handed out . Unbearably hot as somebody had left the towel rail on I discovered later ! So not much sleep was had . Disappointed that their restaurant was not on site so we had to walk down the lane to it in a pub - not far at all but after a long journey we just wanted a restaurant in the hotel that is why we had chosen this hotel !

This place has to be the worst hotel I have ever stayed in, I took my granddaughter and wife for my Birthday, on arrival we noted the room was dirty, the coffee table needed throwing away, the windows were falling apart and needed replacing, curtains were thread bare, the view was of an extractor fan and bed was like an MRI scanner, Ceiling 3 feet about your head, all this for the BEST SUITE in the hotel, at nearly £270 per night !!!! even my granddaughters chocolates were all melted on the bed, asked to see the manager NEVER CAME, following morning at breakfast this was total carnage, after breakfast I asked again to see the manager, I was told she was at home and could not see me, We left £800 out of pocket, I rang and asked for some part refund and was told the hotel said my comments were incorrect, LOOK AT THE PHOTOS and then please DO NOT BOOK THIS PLACE. AWFUL