Gastnutzer
15. März 2025
A horrible experience. We arrived at the hotel at 1:00 PM, having made a reservation days in advance for a double room. The receptionist, after scanning our documents, assigned us room number 15. To get to the room, a hotel employee had to guide us, as the access involved navigating through hallways and corridors more confusing than Roman ruins. Once we finally reached the room, we were shocked to find that it looked nothing like the pictures on the website. Instead, it resembled a storage room with four beds, a window facing a lightwell, and a bathroom split into two separate compartments. Everything was filthy and moldy. The WiFi signal didn’t even reach the room. We went back to the reception and refused to accept this disgrace, demanding a room similar to the ones advertised online. The receptionist, visibly annoyed and borderline aggressive, bluntly told us that check-in starts at 2:00 PM and that we should come back then. We sat in the lobby waiting until 2:00 PM, during which time four other guests were checked in. Eventually, we were given a slightly better room, but it was still very dirty. Avoid this place at all costs.
Übersetzen