EW-MMD
28. November 2024
We stayed here overnight after a recent Mediterranean cruise and had an excellent stay. We arrived very early, around 9:30 am. We were greeted by warm welcoming staff. Our room was not ready, but this was expected given the early hour. We were offered a welcome coffee after check in, and we received it with the most delectable cakes. A great start! I had emailed with the concierge Mario beforehand for morning tour options. He prearranged for us a private “Art and Food” golf cart tour of the city. The guide arrived right on time at 10:00 am, and we had a wonderful relaxed tour of the city. (See separate review). We arrived back to the hotel around 1:30 pm, at which time our room was ready. I am a Marriott ambassador elite member, but I never take anything for granted. I had booked a regular Superior room since they appeared spacious, but I also requested an upgrade with my available upgrade credits— even though my status should automatically afford me an upgrade. We were given an upgrade to an Imperial King room that was impressive. It was a huge space with a nice sitting area, a large bathroom, two luggage racks ( yes!), and a great mini bar with coffee, tea, premium liquors, and select wines. (Amarone wine??? !!! Quality choice!) We were celebrating our wedding anniversary, and we had congratulatory notes and welcome treats from the hotel and on behalf of my Marriott ambassador, including a bottle of champagne, rose petals on the bed, fresh cake, chocolates, and flowers. A beautiful presentation that was most appreciated. The bed was beyond comfortable. The bathroom soaps and lotions, etc. smelled amazing. There was a towel warmer. The robes and slippers were thick with good quality. The room had absolutely everything you could ever want in terms of luxury. My husband commented that it was one of the best hotel rooms we have ever stayed in. The decor in the hotel is elegant. The lobby with adjacent restaurant and bar is beautiful. We had dinner at the resturant since we were departing early in the morning and wanted something convenient. The food was tasty, although nothing special, but the service was top notch. Overall, we had an enjoyable stay. The hotel lives up to its 5 star St Regis name.
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