Hilton Garden Inn Columbia

Good service! Friendly smile.

Nice and clean place. Bed was clean but a bit worn. A good stay overall.

Scott at this property was very rude and offsetting definitely needs more training and customer service

Comfortable bed, quiet, dinner and a nightcap..all in one. Not to mention my favorite oatmeal bar in the morning! Paris does it right.. Always! Hiltons don’t disappoint

We stay here when we visit our granddaughter (a Univ. of Missouri student) staff are great, room is nice. A second chair or a small couch in the king rooms so that both guests have a comfortable place to sit.

We selected this hotel for our stay when attending a MIZZOU football game specifically because it was on the stadium bus route. It's so nice to be picked up in front of the hotel, dropped off at the main entrance to the stadium, and returned to the hotel - no parking hassles, no fighting traffic! Just relax and enjoy being chauffeured to and from the game. We also chose it because we like the Hilton Garden Inns; clean, modern, and excellent amenities and service. This was no exception: spacious room, very comfy bed with great pillows, and ample room for clothing both hanging and folded. Bonus was the assortment of snacks and drinks found in the room on our arrival that were included in the cost of the room -- especially appreciated when we got back so late after the game and had the munchies! We also took advantage of the foodstuffs available in the hotel "store" that included salads and sandwiches, again great for satisfying postgame hunger when it's too late to go out. There is also a restaurant on site, and we took advantage of it for breakfast ($$); the buffet is the usual standard fare, however, it offers made to order eggs, omelets, and meats rather than the typical instant eggs found in most hotels -- the omelets were great! All in all, this Hilton Garden is a great choice for any stay in Columbia, but if you're coming for a football game, its the best choice for service, comfort, and amenities. We plan to make it our go-to hotel when in town!

We booked a 1Br king suite several months in advance to accommodate 4. We arrived only to be informed they had overbooked and our room was not available. Instead they could only be offer a single room with one queen size bed and a rollaway bed. What else could we do? Every hotel in the area is completely booked for the homecoming weekend and we figured we could at least give it a try instead of sleeping in our car as an alternative. We arrived in the room and to our surprise the rollaway bed was something I wouldn’t wish on my worst enemy. The mattress was nothing but springs covered with some fabric. I spoke with the front desk and shared the same pictures as attached here and asked if there was any better options for a mattress as this would be worse than sleeping on the floor. Their response was this was the only thing they could offer. I let them know this was not what I would expect from Hilton but I would be sharing my experience with as many others as possible to prevent them from suffering the same consequences from booking with them in the future. I asked for them to have their Manager contact me the following morning since one was not on duty that evening. We’ll see if there is any follow up but needless to say my opinion of Hilton hotels has changed. I don’t believe I will consider booking with them. Completely unacceptable for any hotel, especially a Hilton. Manager offered to have General Manager contact me and of course that never happened.

The hotel is a bit off the beaten track but really quiet and nice. Very clean and pleasant Staff. Our 2nd time staying there as we cross the country.

The toilet would not flush properly and had to plunge it every time used it no matter what you did.