Neratze Hammam Suites

This was my first in Rethimno and I wouldn't be happier with my 2-night stay. The king suite with terrace was excellent and really enjoyed the outdoor space with a lovely view of the fortress, and with one of the cleanest bathrooms I've seen! WIFI was strong, allowing me to work remotely with no issues. The location is excellent, right in the heart of the old city and the whole experience was amazing, with the staff being so helpful and welcoming! Overall, if you look for a quality stay and you're a demanding traveller like myself, this accommodation is a must!

Check in was a little disappointing Not much help and just missing a smile 😃 The room is small and good for two people For a family of four like us we found it very tight.Only had two cups fo water but again we were four people. Nespresso machine was helpful and nice to have. But used pods were left in with fresh ones.So I mentioned to front desk staff which was met with some resentment and questioned by staff 😠 But hot tub was great same with rooftop deck. Location was good as all the old town was very accessible. Good restaurants nearby. Parking was a major issue as though.But this goes for everyone as it gets busy around the old town. In the end front desk staff made a good recommendation for a restaurant, away from town in a village near the University. Restaurant was excellent and prices were much better than in town. In the end we did fine but don’t think we will return.

The location was really good. In the heart of the old town but yet quiet and easy access. The room was very new and modern. There was a luck of fresh air though and the housekeeping could have been better. The reception seemed not so experienced but was willing to help.

We stayed here for one night. Firstly it is a very unusual building and has been beautifully restored. The suites are very tastefully done, colour scheme is excellent. Bed was very comfortable and a joy to find a tv with Netflix. Its in the heart of the quiet area of Old Town. Lighting is quirkly, curtains heavy enough to ensure a great sleep. Unfortunately the housekeeping left it down - I found hairs and beard debris in toothbrush mug, shower floor has not been cleaned properly, fingermarks on fridge and dust on surfaces. Had we had a balcony it would have been lovely. All said, however, I think that if housekeeping/cleaning was inspected and improved upon we would most definitely return. Staff are kind and efficient.

For our first visit back to Rethymnon since 2019 we chose Neratze Hammam Suites for their proximity to the centre of the Old Town. We were in Suite 3 with a lovely roof terrace. The suite was beautifully decorated and spotless. The situation for 2 older travellers, 5 minutes from all the delights of the Old Town was perfect although there were a lot of stairs! Staff at Reception and the housekeepers were friendly and helpful. Highly recommend.

I was really looking forward to staying in Rethymno for a week. I was recommended by friends to book Neratze suites, and i have to admit this is one of the nicest places to stay in the old town of Rethymno.We stayed in nice beautiful decorated rooms, but what was important for us is the commitment and helpfulness of Artemis. This lady helped ensure that we have a great holliday. So thank you again Artemis !!! Robert Lemmens

The Neratze is a really nice place to stay located rigth in the old town. This old stone building was fully renewed in a contemporary style with a great refinement. The rooms are beautifull with a mix of stone and modern decoration. They are fully confortable. The host is really pleasing, helpfull and available at any time. It was a pleausre to meet him and stay at his place. I fully recommend.

After 1,5 years of waiting due to the COVID and kind postponements by Neratze, we have finally attended these wonderful apartments. They are really the best we ever attended. Everything was fine. One of the main reasons for us to return to Rethymno now is Neratze really! Thank you very much Artemis! Regards, Lena and Sergey

Θα ξεκινήσω από τα αρνητικά. 1.Το a/c δεν φτάνει πότε στο πάνω πατάρι. Απλά έχει λιγότερη ζέστη. 2. Θα ήθελα κάποιο χώρο να απλώσω τα ρούχα λίγο παραπάνω. Τα θετικά είναι περισσότερα βέβαια. Πρώτα απ όλα είναι εξειρετικα ευγενικοί οι οικοδεσπότες και το σημείο είναι πολύ κοντά στο κέντρο της πόλης. Ήταν πολύ καθαρό και από τα καλύτερα στρώματα και μαξιλάρια. Φοβερός ύπνος. Το συστήνω σαν ξενοδοχείο στα + το τζακούζι.