La Quinta Inn & Suites by Wyndham Dallas South-DeSoto

The original room they assigned me had roaches! I was given another room on a different floor and that room had roaches as well! When I decided not to stay at the hotel, they wanted to charge me for one night!

I’ll start with what I love one when they say they are a pet friendly they truly are the staff was amazing. Always nice. The breakfast was good the room was big. I had children with me so we were visiting the pool area. It was never restocked with towels pretty sure the pool was never cleaned or tested as well as the hot tub, even the kids didn’t want to go in it the last day of the weekend. Our room was clean, but The couch fabric was ripped. The office chair was ripped the pullout couch mattress was ripped and the room was in need of a paint job. These were important details for us as they don’t charge extra for pets, but tell you you’ll have to pay for any damages caused we took photos before and so far have not been hit with any of the charges that were there before we checked in. I don’t think we will be again The staff was amazing. Running a hotel and keeping pest down has to be the hardest of all things but this one did have a few roaches in the hallways and our last day, we saw them in the room. This was our second time staying at this location and I can say we will be trying a new place next time which makes me sad. Also, the hotel seems to have a lot of people not staying there, sleeping in their parking lot which caused concern at times because they would try to tailgate in the doors and use the restroom to avoid going in at the lobby

This hotel we experienced dirty or stained sheets. The furniture in our room was heavily stained and gross. I think these items need to be shampooed or replaced. I will not be staying at this location again.

The air unit did not work, domestic violence kept children up in the middle of the night, and cold showers in the morning were not fun.

All the staff from the front desk to the lady who gave us extra towels in the hallway were all amazing.

Even though our check in was 30 minutes late because the room was not ready the customer service was excellent and breakfast was great.

The bed was very comfortable and the room was very clean. Quiet hotel tucked away off the service road and close to food and stores. Definitely will stay again. This was our second stay at this location. We enjoyed ourselves.

Very good quality for an affordable price. Close to the highway and plenty of restaurants nearby.

Clean property room was spacious and clean. Tv was new and big hot breakfast in the morning and the morning breakfast lady was amazing. She always went above and beyond. Held conversations with her several morning and they were very pleasant I forgot her name. Would recommend