Fiesta Inn Queretaro

Its a great option to rest when you arrive at Queretaro city. Its easy to find and if you plan continue your trip can reach highway in a few minutes.

The room was dirty, specially the bathroom. There was mold and rust stains in the walls. The toilet accessories were broken/needed fixing, the toilet paper holder was not well fixed. The bed sheets and towels had stains. The staff was kind and helpful and the food was delicious. Unfortunately, I didn't feel comfortable due to the state of the facilities. I won't be coming back.

Beautiful place, if you need to rest and keep in touch with your business, Fiesta Inn is your place

Floor in the room was damaged. Needs some improvements. Breakfast not included in the rate

The hotel was listed as accepting mascoras. When I made the reservation I disclosed that I had a flightless bird. The reservation was confirmed. When I got to the hotel, after six hours of traveling and a doctor's appointment ugh, they said they don't take pets only dogs. I told them To check the confirmation and if they didn't want me to stay there, they could find a hotel that would take a bird and call a taxi and provide the transportation to get to the new hotel. They said they couldn't do that either. Then they told me that it was going to cost more money. I told them I was already paying more money for 2 beds when I had reserved a room with one bed. And I asked for the single room and then they said that this was the only room that pets were allowed to stay in. Then they wanted to charge my credit card a voucher fee of 500 pesos just In case? They proceeded to charge my card and extra 500 pesos which they said they were not going to point. I was hurting. I was tired and I just wanted to lie down. I told them we would finish the conversation in the morning and that they needed to give me a key to this room that happened to be hike from the reception desk. Then the kid didn't work and I had to hike back to the receptiondesk to get help to open the door. The hamburger I ordered was very good and I thought, maybe that was going to be the end of it. But I woke up to 2 cockroaches running around the room. There was a coffee machine and no coffee cups, and more of a debate trying to check out

An excellent placro to rest otrr work. Close to the center of the city. Highly recommended.

The property had a nice lay out, friendly staff. The water in the pool did not appear properly filtered. Lay out of room was outdated, food not up to par. Acess was very difficult (due to construction, management did not bother to notify incoming guests.)

Nice Hotel with friendly staff, Pool…

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