Vila Gale Collection S.Miguel

Ein wunderschönes Hotel in toller Lage in Ponta Delgada. Das Zimmer war geräumig und hatte einen separaten Bereich für unsere erwachsene Tochter, was sie sehr schätzte. Das Frühstücksbuffet war reichlich, aber der Service war uneinheitlich. Das Personal an der Rezeption war unglaublich freundlich und hilfsbereit. Der Außenpool sah wunderschön aus, aber wir haben nie jemanden darin gesehen. Wir mieteten ein Auto und das Hotel stellte gleich um die Ecke einen Parkplatz zur Verfügung.

Ein wunderschönes historisches Gebäude in sehr günstiger Lage. Unser Zimmer war riesig, aber die Einrichtung war eher langweilig und bräunlich. Ruhig und komfortabel. Das Hotel war noch nicht lange geöffnet und noch lange nicht voll. Das Personal an der Rezeption war hilfsbereit. Schöner großer Außenpool, allerdings ziemlich kalt! Das Frühstück war gut, aber nichts Besonderes, aber schön, dass die Eier auf Bestellung zubereitet wurden, besonders die Omelettes. Kostenlose Parkplätze auf der Rückseite.

Jessica von der Rezeption ist großartig, sie konnte uns ein paar Stunden vor 15 Uhr einchecken (ihre Check-in-Zeit), wir kamen mit einem frühen Flug aus Toronto an, müde und schläfrig, sie konnte uns unterbringen, sie gehört zu den Top Ten , ein großes Lob für sie …

Breakfast staff are excellent. The room has a strange set up.. There is a step to get into the room after you open the door. Tiny bathroom, no bathtub, bidet and a tiny shower division which floods the bathroom, 2 small mattress makes a double bed., 1 coffee capsule and water are offered only on the first night. It needs to improve on comfort. No cushions on the sofa etc

A very nice and atmospheric building, decorated quite well in almost every aspect. Indoor pool area was under maintenance during my stay however, and I was disappointed that I was not notified of this beforehand. On my first night, a cockroach had slipped into my bathroom as well. Otherwise the room was good, with a wide coverage of the Fort and the Square. Breakfast buffet was fair, supper buffet was lacking.

Still construction around, but very good for the city. Very clean, no annoying insects. High price, paid in full, but I did not benefit from all the facilities because they do not work (spa, gym), or are not yet in operation and the smell of fresh paint is everywhere. They could work on the offer to customers and when all the works are finished, maybe it becomes even more interesting.

New hotel looks beautiful. Central pool is a nice calm environment. Staff are all very kind. Room was spacious and quiet. Breakfast was varied and good. As it is new, it has some minor teething problems which should be resolved in the next month or so.

Excellent hotel, great city, great island

A nossa experiência neste hotel não foi muito boa! No primeiro dia não vieram fazer limpeza aliás vieram as 19h 45, estávamos a tomar banho para ir jantar. Nao é hotel para família, o quarto é grande mas não adequado a uma família de 2+2 (12 anos e 8 anos) o sofá cama não é confortável, chiava ,os meus filhos dormiram muito mal , fomos pedir uma solução e não tinham nenhuma !!! Acho que não procuraram nenhuma!!! O nosso quarto com vista para o mar. O vento passava pelos vidros (simple) as cortinas mexiam com o vento, alcatifa molhada!!! Já fomos a muitos hotéis e este foi um dos mais fracos, Pontos positivos: piscina e spa e localização. Bebidas disponíveis mas não tem copos. Pequeno almoço bom! Não vale um 4 estrelas ⭐️