The hotel is an intelligent hotel with a new Chinese light luxury architectural style. The hotel is located in the center of Dunhuang, adjacent to Dunhuang Shazhou Night Market, surrounded by trees and a quiet and pleasant environment. The geographical location is very superior and the transportation is convenient. It is about 20 minutes' drive from Dunhuang Railway Station, about 22 minutes' drive from Dunhuang Airport, about 13 minutes' drive from Mingsha Mountain Crescent Lake, and about 35 minutes' drive from Mogao Grottoes Scenic Area. The hotel has a total of many guest rooms, including exclusive art boutique suites, Grand Hyatt Happy Family Suites, parent-child rooms, single rooms, and standard rooms; it can meet the accommodation needs of all kinds of tourists. The 420 m Chinese and Western Sunshine Buffet Restaurant on the 9th floor can accommodate 200 people for dinner at the same time. Public entertainment facilities include gymnasiums, chess and card rooms, teahouses, table tennis rooms, supermarkets, gift shops, etc.; there is a large underground parking lot covering an area of 3,000 m', which can park 170 different types of cars; there are self-service laundry and drying equipment, fire control center, monitoring system, central air conditioning system, computer management system, public audio broadcasting system and other service safety facilities.All employees will take "inheriting Dunhuang culture and carrying forward the spirit of the Silk Road" as their lofty mission and "high-quality service and honest hospitality" as their supreme purpose and look forward to your visit!
"The hotel is well located in city center and provides complimentary pick up/drop off service from train station. There is a direct bus which goes to mogao caves right in front the hotel- making self transport a breeze. Room is spacious and nicely designed with a large bath tub.
Apart from the hotel hardware, what really stood out was the extra mile services offered by the staff. There are 2 staff who really shine.
Firstly, Ms tong tong (彤彤)was very patient in explaining all the touristy sites around and how to get there. She helped us book performance tickets so we could enjoy some discounts. When we enquired about transfer to liu yuan, she not only checked for all the information online for us but also personally went to the bus station to find a driver who goes to liuyuan. We're so impressed with her extra mile service!! Really kudos to her great personality and service.
Next staff to mention is Mr li (李师傅)who picked us up at the train station. He suggested some dining places to us and offered to drop us off at mogao caves when we bumped into him at the hotel lobby.
Overall, highly recommend to stay at this hotel."