Unfortunately we didn't get to stay. We booked in the morning for a last minute escape -there was no option for 'refundable' at this late stage-, ... and had to cancel the very same evening due to a death in the family. Even though we knew that a refund would be virtually impossible, we did call the manager (we never know, a partial refund may have been possible..), who was very businesslike and dry. He did his job I suppose. We had stayed at Barrocal before and liked it. We didn't expect a full refund, but given the circumstances, at least a little humanity. It makes the difference between a place we would go back to, or not.
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