Hampton Inn & Suites Houston/Pasadena Bewertungen

The hotel itself was nice enough, but the pool area was less than stellar. I asked if the pool was heated, it most definitely was not. The hot tub has a nice green tint to it. The room was okay but the mattress was fairly low quality. Every time you got up or laid down you could hear the springs popping.

Good comfortable bed. Excelent ***** for: Guadalupe, the lady at the breakfast area. Didn't like the small refrigerator.

We had a king suite and it was very nice. The hotel was very full, but our room was very quiet. Also better blackout curtains than most hotels. The bed was very comfortable. We will stay here again when visiting family

This hotel was great the staff at the front end was very accommodating. I loved that i could get ice from the ice machine all day and night. My favorite part of the stay was the breakfast bar in the mornings. I didn't get to check out the pool but the gym room was great had everything you need and more. Near all the great shopping stores.

When we arrived to our room, it wasn’t completely cleaned. It looked like someone had used the hand towel and towel, there was an empty soap box on the counter and trash in the can in the bathroom. The bed was made but looked like someone had laid in it and the pillows were messed up. There was also a big Wooden box under the AC that looked tacky. We requested for the room to be cleaned again and they did so. Also couldn’t close the heavy curtain due to the box and light was coming in all night. One of the shower doors had a broken handle. Definitely was not worth what we paid. It was a dissapointment!

No fridge & no breakfast

System was slow to check in

The property is in a good location and the staff was very helpful.

Clean room. No amenities. As a Hilton Honors member I would expected more.

Very friendly and accommodating!

Nice place, I will stay here again.

The hallways and elevators are extremely hot. The ac in the room didn’t keep cooling all night and it made for a hot night (the hotel regulates the ac). The bed was hard it was like sleeping on a box spring. While it was clean and staff was nice I will not stay there again for the above mentioned reasons nor would I recommend it. When I’m paying over $100+ for a room and it’s hot with a hard bed it’s not worth it.

We stayed for one night. The front desk staff were very friendly, helpful, and professional. The rooms were nice and clean. The beds were a bit lumpy, but we survived anyways. Breakfast was good. We celebrated my niece's graduation and reserved one of the meeting rooms. All staff were very accommodating.

Great place