Jennifer
12. März 2024
I called ahead to ask if i could check in early and was told that would be fine. When I arrived I needed to wait which was fine. The room I was given wasn't clean which happens. When I returned to the front desk to report the problem, i offered to wait or have another room. The front desk associate yelled for the cleaner and they discussed which room number I was to have in the lobby with other patrons present. When i requested a different room due to safety concerns, the front desk said i would be safe because there were cameras. Noting that cameras only record events, not prevent crimes, the associate said I shouldn't stay since I was so concerned and that I couldnt get a refund because it was third party.
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