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Bewertung vom16. Mai 2024
YC008
Here's why we gave the experience 3 stars;
First of all, when we booked the hotel, neither Trip.com nor The Aster, Los Angeles, mentioned anything about the rooftop being closed on the dates we booked. On May 13 and May 14, we stayed in room 3 0 6. The hotel pictures showed and bragged about having a rooftop and plenty of pics of people there, and nowhere was revealed anywhere on their website or Trip.com that would not be available on those dates. When we reached out to Trip.com, they pretty much said that the rooftop amenities weren't listed as part of our package. Really Trip.com? You have to list the rooftop as the amenity... Got it. That was so lame a response. Everyone knows people book due to the pictures, and this was a seriously lame response from the Trip.com customer support personnel. We decided to save our opinion for this review.
The Aster had nice people, but it's hard to believe the availability missing on their website is a detail they would miss. Their hotel has impeccable detail and design. One can only surmise they conveniently left out the information because people would obviously not book there and go somewhere else. I told the front receptionist this as we were checking in. She mentioned, well, it said it on *******. But we didn't book through *******, we booked through Trip.com. And those specific details were not evident. After July 1st the Government is getting stricter on transparency with hotels having to mention things so we missed this window, but we're happy to hold hotels like The Aster accountable:-)
Also, on Wednesday, we checked out, and they had a fire alarm drill test that lasted about 10 minutes. They forgot to mention another minor ”inconvenience” when we booked on their website. It was at 10 am. It wasn't so bad, but to state the obvious, they left out the ability for customers to decide by not making that information transparent during the booking process. It's not like the fire department or tech people didn't schedule that in advance.
1. If you book through Trip.com, please make sure you specify, call their customer support, and get it in writing. The clickbait and pictures seem shady and sketchy and reflect a lack of credibility in the process.
2. Trip.com asked which room we wanted to be in. When we picked the room, we picked the city-view balcony. But we got put in the poolside view instead. It wasn't bad, but that was missing in the booking details that Trip.com sent to The Aster. My fiance ended up being okay with the poolside view, but it should have been in the booking details via Trip.com. So please, please make sure you watch this if you book through them and call the hotel in advance.
Lastly, the decor, valet, and, in general, the service people were very nice and thoughtful. We would give them 5 stars.
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Preis pro Nacht ab:387 €
Bewertung vom10. Nov. 2023|Zimmer mit Kingsize-Bett
GastnutzerWir waren für 7 Nächte im Hotel und waren mit dem geräumigen Zimmer und allen Annehmlichkeiten des Hotels zufrieden.
Allerdings sind wir vom Management bezüglich der Haushaltsführung enttäuscht. Während unseres 7-tägigen Aufenthalts wird nur EINMAL ein Zimmerreinigungsservice angeboten. Nachdem ich mehrfach beim Schalter nachgefragt hatte, sagten sie, sie würden die Zimmerreinigung am Tag veranlassen, aber das taten sie nicht.
Ich hoffe, dass das Management dieses Problem beheben kann.
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Preis pro Nacht ab:131 €
Bewertung vom23. Aug. 2025|Standard-Zimmer (2 Doppelbetten)
GastnutzerDie Lage ist bequem, da die U-Bahn-Station nur 2 Minuten zu Fuß vom Hotel entfernt ist. Nur ein wenig kompliziert, um die Rezeption auf 34/F zu haben und müssen Sie einen weiteren Aufzug zum Hotelzimmerboden nehmen. Gesamtservicequalität ist gut.
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Preis pro Nacht ab:183 €
Bewertung vom5. Feb. 2026|Zimmer mit Kingsize-Bett
Anonymer Benutzer
Für den Preis ist das Ambiente wirklich fair. Allerdings fahren die Shuttlebusse vom Flughafen viel zu selten. Es heißt, sie fahren alle 30 Minuten, aber man muss anrufen, damit sie kommen, und dann muss man ständig Ausschau halten und winken, wenn sie da sind. Die Busse zum Flughafen sind pünktlich. Obwohl der Check-in für 16 Uhr angegeben ist, geht es tatsächlich schon um 14 Uhr. Man muss aber mit einer Warteschlange rechnen, wenn man um 14 Uhr kommt.
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Preis pro Nacht ab:123 €
Bewertung vom2. Feb. 2024
Gastnutzer
Ich war vor dem Einchecken ziemlich besorgt, aber es stellte sich heraus, dass ich übermäßig besorgt war. Nachdem ich das Terminal verlassen und ein paar Minuten gewartet hatte, sah ich den Hotel-Shuttlebus, stieg in den Bus und kam in drei Minuten an. Sie können um 21:00 Uhr einchecken, ohne in der Lobby anstehen zu müssen.
Das Flugzeug stieg um 8 Uhr ab und ich konnte mich um 9 Uhr im Hotel hinlegen, um ein gutes Bad zu nehmen und mich auszuruhen. Es war wirklich zufriedenstellend. Es gibt Handtücher, Duschgel, Shampoo und Spülung im Zimmer sowie Mineralwasser und kostenlosen Kaffee (Hotels in den Vereinigten Staaten haben grundsätzlich kein Wasser und es ist sehr teuer). Am nächsten Tag können Sie zu Fuß zur Autovermietung gehen und losfahren.
Wenn Sie wie ich mehr als zehn Stunden von China aus fliegen, empfehle ich Ihnen, dieses Hotel zu wählen. PS: Ich habe es in vielerlei Hinsicht verglichen und Ctrips 900 plus pro Nacht gelten als gutes Angebot.
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Preis pro Nacht ab:123 €
Bewertung vom13. Dez. 2025
Anonymer BenutzerThe hotel location is convenient for LAX, and the room itself was acceptable.
However, I experienced a billing issue during my stay. Although my reservation was fully prepaid through Trip.com, the hotel incorrectly charged my credit card for the room again at check-out.
Resolving this issue was quite inconvenient. I had to contact the hotel multiple times on my own, and due to the 15-hour time difference between Thailand and the U.S., I could only reach the appropriate department late at night.
While the hotel eventually processed the refund, the amount was returned in USD, which resulted in a small loss due to currency exchange.
I hope the hotel can improve internal communication and billing accuracy to prevent this from happening to future guests.
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Preis pro Nacht ab:96 €
Bewertung vom11. März 2026
Gastnutzer
My wife and I visited Catalina Island for our 28th anniversary — our first time back since before we were married in 1997. We chose the Catalina Canyon Inn specifically for the pool, jacuzzi, on-site restaurant, and shuttle service. Their website is very nice and seemed like a perfect match for the occasion. Unfortunately, very little matched what was advertised.
Shuttle: The shuttle was not waiting at the Catalina Express port when we arrived on the last ferry Saturday evening which was unexpected. Four of us were left waiting in the dark for about 20 minutes until the other couple called the hotel. The driver was friendly and apologized, but this set the tone for the weekend. The shuttle was consistently unreliable throughout our stay. They tell you to call the driver directly, but he often didn't answer. You'd end up having to call the hotel instead, and the shuttle only seemed to come after someone went inside and told the front desk in person. At one point we waited 45 minutes. Some guests got frustrated and just decided to walk, but the hotel sits at the top of a steep hill — not a realistic option, especially for older guests like us. Their website suggests the shuttle runs regularly, but that was far from our experience.
Restaurant: We arrived at the restaurant at 7:30 PM Saturday and were turned away, even though their website says they're open until 8:00 PM. We had to rush down the hill to find dinner to-go in town before the shuttle stopped running at 8:45. It was a shame we didn't even have time to stay and eat on our anniversary or face having to trek up that hill. The next morning I mentioned this to the restaurant owner, who insisted they closed at 8:00 and that she was there. She then told us the restaurant closes at 2:00 PM on Sundays — so dinner there that night wasn't an option either. She was very friendly though I must say. On Monday we finally had breakfast before checkout. The food was mediocre and didn't match the glowing reviews at all. The prices were also odd — $12 for mozzarella sticks, $20 for nachos, but only $11 for pulled pork sliders, which you'd expect to be the pricier item. The pricing just didn't add up. While we were there, another couple was turned away at 1:30 PM because the restaurant closes from 2–4 on Mondays. We could feel their frustration.
Jacuzzi: The jacuzzi we were looking forward to was covered up and converted into a gazebo with chairs. At first we couldn't find it but yea. No mention of this on the website.
Room issues: The soap dispenser in the shower was empty. The front desk told us we can mention it to housekeeping, who didn't come until after 5:00 PM. We got the soap and a couple fresh towels. The towels themselves were thin and didn't dry well overnight so fresh ones were sorely needed to get at least one shower in with soap before we had to leave the next day. The TV didn't work at all, and the microwave was unplugged — though I was able to fix that myself. The hotel also doesn't offer complimentary coffee, which is standard at most hotels we've stayed at for half the price.
The good: The staff was friendly, the bed was comfortable, the A/C worked well, and the balcony was a nice touch. The room was quiet.
Bottom line: The website gives a very different impression than what you actually get. Between the unreliable shuttle, limited and unpredictable restaurant hours, missing amenities, thin towels, and no coffee, this was not the anniversary experience we hoped for. I'd recommend staying somewhere closer to downtown so you're not dependent on a shuttle and stuck with limited options. I think we need to redo our anniversary. It was a miss for sure.
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Preis pro Nacht ab:215 €
Bewertung vom23. Nov. 2025
Neel Kapadia
Unser Aufenthalt in diesem kürzlich renovierten Hotel war durchweg positiv. Die Zimmer sind wunderschön modernisiert und wirken mit ihren komfortablen neuen Möbeln frisch und zeitgemäß. Ein großer Pluspunkt ist die äußerst günstige Lage mit guter Anbindung an die Innenstadt und die Autobahnen. Allerdings hat ein Flughafenhotel auch einen entscheidenden Nachteil: den Lärm. Der ständige Fluglärm ist deutlich wahrnehmbar, besonders nachts. Lärmempfindliche Gäste sollten unbedingt Ohrstöpsel mitbringen. Davon abgesehen war alles hervorragend – freundliches Personal, saubere Einrichtungen und tolle Annehmlichkeiten. Wir würden jederzeit wieder dort übernachten, der Lärm sollte jedoch unbedingt berücksichtigt werden.
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Preis pro Nacht ab:131 €
Bewertung vom6. März 2024
Xiaochengshizhanmushi
Am einfachsten lässt sich der Flughafen-Shuttlebus an den modernen Stil anpassen. Er ist sehr praktisch, es handelt sich jedoch um einen Gemeinschaftsbus mit einem anderen Hotel. Unten gibt es einen McDonald's und schräg gegenüber ein Thai-Restaurant.
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Preis pro Nacht ab:113 €
Bewertung vom10. März 2025
Gastnutzer
位置很好 在西荷里活大街上 唯一就是低樓層臨街會有點吵 最開始住2樓 當天是週五週六 樓下有party很吵鬧,後來幫換到了高樓層,餐廳食物很新鮮也很好吃,整體體驗還不錯
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Preis pro Nacht ab:386 €