Hotel Hiro Paris Bewertungen

We stayed 6 nights in this hotel. Complete waste of money. We had paid for a room with queen bed, they gave us a room with two single beds. When we asked for a change, they just pushed our beds together and considered it a queen bed! The door to our room took 10 minutes to open, we had to try many times until the door got unlocked. The reception could not even fix it. Their cleaning is a joke. We came back and saw that they had thrown our pillows on the floor, the balcony door was completely open and the rain had wet the floor where our laptop bags were. Worst of all, we got stuck in the elevator on the day of checkout! The emergency button was not connected to anywhere, and the staff didn’t do anything to help. Another tenant was kind enough to help us open the elevator door with force. No one from the staff offered to help bring down our luggages with elevator being broken and us being stuck for half an hour. We were lucky not to miss our flight. Avoid this hotel at all costs.