Renaissance Paris Nobel Tour Eiffel Hotel

Renaissance Paris Nobel Tour Eiffel Hotel Bewertungen

Renaissance Paris Nobel Tour Eiffel Hotel

55-57 Avenue Raymond Poincare, Paris, 75116, FranceHoteldetails anzeigen
Renaissance Paris Nobel Tour Eiffel Hotel
Renaissance Paris Nobel Tour Eiffel HotelRenaissance Paris Nobel Tour Eiffel HotelRenaissance Paris Nobel Tour Eiffel Hotel
Verfügbare Zimmer für deine Reisedaten suchen
Preisgarantie
1 Nacht

Gästebewertungen

4/5
Sehr gut
66 Bewertungen
Verifizierte Bewertungen
Lage4.1
Ausstattung4.0
Service4.0
Sauberkeit4.0
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Alle Bewertungen(66)
Positive Bewertungen(35)
Bewertungen mit Fotos/Video(4)
Negative Bewertungen(12)
Gastnutzer
Deluxe Zimmer
Aufenthalt im Nov. 2024
Pärchen
1 Bewertungen
3.2/5
Gepostet am 25. Dez. 2024
Hôtel moyen de gamme mais heureusement l’ensemble du personnel est véritablement parfait
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Gastnutzer
Eiffelturm Junior Suite
Aufenthalt im Juni 2023
Familie
6 Bewertungen
3.5/5
Gepostet am 3. Aug. 2023
定的艾菲爾鐵塔景觀房,給的頂樓的房間,但6k的價格覺得自己就是個大冤種……沒有陽台,從房間窗看出去也衹能看到一半鐵塔,還特別挑角度,窗又不能完全打開,人和景是沒辦法一起拍出來的。酒店旁邊也不熱鬧,走路去鐵塔也要20分鐘左右,性價比極低……同價位可選酒店多了,不推薦……
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Gastnutzer
Deluxe Zimmer
Aufenthalt im Juli 2024
Familie
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 1. Sept. 2024
房間夠大,設施完善,晚上安靜,非常喜歡。
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Gastnutzer
Classic Zimmer
Aufenthalt im März 2024
Business
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 3. Mai 2024
非常不錯的酒店
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Gastnutzer
Aufenthalt im Aug. 2023
Business
3 Bewertungen
4.0/5
Sehr gut
Gepostet am 7. Okt. 2023
床睡着很舒服,早餐很好吃
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Armand
Aufenthalt im Dez. 2021
Familie
7 Bewertungen
5.0/5
Hervorragend
Gepostet am 30. Jan. 2022
Superbe Hôtel, propre, personnel souriant & gentil, nous avions des exigences et aucun problème avec le personnel
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Aliehepanshangtuliaohua
Aufenthalt im Sept. 2023
Business
4 Bewertungen
4.0/5
Sehr gut
Gepostet am 2. Nov. 2023
地理位置不錯
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Michael B
Aufenthalt im Aug. 2024
Pärchen
3.0/5
Gepostet am 28. Sept. 2024
The hotel is very nicely located (within 400 meters of a metro station). The exterior is absolutely beautiful and the common guest areas are very nice. We were excited for the upgrade as we had a room that was two levels but honestly, it was nothing special. The room decor was old and the carpets needed to be updated. In addition, the hair dryer was broken (still worked but broken at the same time). The bed was very comfortable and the Aircon worked great. We did hit them on a bad day as the hot water went out twice and at the times we needed to shower. Things happen but frustrating nonetheless. The breakfast room was nicely decorated and the food was good! We were only there for one night and while we had some disappointments, the staff was very friendly and would stay there again.
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Antwort der Unterkunft: Dear Valued Guest, Thank you very much for taking the time to share your detailed feedback following your recent stay with us. We are pleased to hear that you enjoyed certain aspects of our hotel, such as our convenient location, beautiful common areas, and the friendliness of our staff. We truly appreciate your kind words in these areas. However, I would like to extend my sincerest apologies for the inconveniences you encountered during your stay, particularly with the room décor, broken hair dryer, and the hot water issues. This is not the standard of comfort and experience we strive to offer, and I’m truly sorry that these aspects fell short of your expectations. I assure you that your feedback has been shared with the relevant teams so we can take immediate steps to address the points you raised, such as updating the room décor, ensuring the equipment in the room is fully functional, and improving our hot water system. It’s wonderful to know that despite these frustrations, you found our staff to be friendly and would consider staying with us again. We hope to have the opportunity to welcome you back for a much-improved experience in the future, and we will do everything possible to make your next stay truly special. Once again, thank you for your valuable feedback and for choosing our hotel. Please feel free to reach out to me directly if you plan to visit us again, and I will personally ensure your stay is seamless and enjoyable. Warm regards,
Kensingtonyogini
Aufenthalt im Aug. 2024
Familie
2.0/5
Gepostet am 14. Sept. 2024
The hotel is in a great location. The Bed was comfortable. The staff, particularly the concierge, was a bright spot. The concierge, who has been with the hotel for 17 years, went above and beyond to help us switch rooms and was indeed a pleasure to deal with. His professionalism and warm demeanour stood in contrast to the now lacklustre environment. Disliked · Having stayed at this property when it was the charming boutique hotel "Le Parc," I was saddened to see what it has become under the Marriott Bonvoy brand. Once a lovely, quaint escape just outside the centre of Paris, the hotel has lost all its former charm. The beautiful plaid and tartan décor that gave it such a warm, inviting feel has been replaced with a sterile, uninspired design featuring laminated white, grey, and shiny brown surfaces. The character that made this place so unique has been entirely erased. Our stay started on a disappointing note with a room in the offshoot of the hotel. The room had low ceilings and an unappealing view over a roof and felt damp, tired, and in need of serious renovation. To their credit, the staff quickly accommodated our request to move rooms. The second room was an improvement in that it wasn’t damp but still small, hard to manoeuvre around the furniture, outdated, and uncomfortable. The overall condition of the hotel is concerning. Peeling paint and scratched walls are everywhere, and the once lush, luxurious atmosphere has vanished. The property has not been maintained to the standard it once held. We chose not to dine at the hotel, as the atmosphere wasn’t conducive to a pleasant meal. Even the cappuccino in the lobby was disappointing, which only added to the overall sense of decline. I won’t be returning on my next visit to Paris, but I hope that one day, Marriott Bonvoy will invest in restoring this once-beautiful hotel to its former glory. Not worth £500+ a night.
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Antwort der Unterkunft: Dear Neda, Thank you for taking the time to share your feedback with us. We greatly appreciate your kind words about our prime location, comfortable beds, and the exceptional service provided by our dedicated concierge, who has been a valued member of our team for 17 years. It's wonderful to hear that his professionalism and warmth left a positive impression on your stay. We take great pride in his contributions to ensuring our guests have memorable experiences. We are, however, truly sorry that your recent stay did not meet the expectations set by your previous visits. Your comments about the décor and overall condition of the property are incredibly valuable to us, and we understand how these changes may have affected the charm and ambiance you once enjoyed. Please know that we have shared your feedback with our management team and are committed to addressing the concerns you’ve raised. Though we are disappointed to hear that you may not return on your next visit to Paris, we sincerely hope we will have the chance to welcome you back in the future and provide an experience more in line with your expectations. Warm regards,
Gastnutzer
Aufenthalt im Dez. 2024
Anderes
5.0/5
Hervorragend
Gepostet am 2. Jan. 2025
This review is a bit late but I have to say that the concierge service was one of the best I've ever exprienced. Jin, in particular, was incredibly helpful and professional. Thanks to him, we had an amazing local expeience from the musums to restaurants like Victor. We absolutely loved our stay. Plus, he truly ubderstands what guests are looking for and goes above and beyond to deliver. Jin's expertise extended beyond Paris- he also gave us fantastic recommendations for Bordeaux and Strasboutg where he lived, which were incredibly helpful. We will defenately come back to this property and encourage our family members to visit as well. + the staff mmembers were all so kind and attentive. Thank you.
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Gastnutzer
Aufenthalt im Nov. 2024
Pärchen
1.0/5
Gepostet am 29. Dez. 2024
As a Titanium Elite member I can say I was very disappointed in the rooms and service of the front desk staff on this trip. My initial stay was 5 nights and was upgraded to a family suite. The suite was small, not well upkept, and musty smelling. We had gotten to Paris a day late since we weren’t feeling well and had decided we wanted to try and extend our trip by one night if we could stay in the same room for convenience purposes, since we had so much luggage. If we had to switch rooms we had decided we would find a nicer hotel. We went down to the front desk staff and I spoke with an African American woman with bangs who had told us that since my initial stay was booked with points she couldn’t extend the original booking, but if I made a new booking for the additional night she could confirm that we could in fact stay in our current room (210). We sat with her through the entire process of making the new reservation, etc. and confirmed this multiple times since we had also debated whether to just return to London on the train the day we had originally planned. Please note that this reservation was made on the night of the 26th. The morning of the 28th arrived and I went down to the front desk to ask two questions 1) if the breakfast buffet they offered was included as a Titanium member (a new service desk female- short Caucasian woman said “yes it is”) 2) I then asked if my key card also needed to be updated due to the new reservation (she said yes and your room is available now). I was extremely confused and told her that I had been promised at the time of booking that we would be able to stay in our current room). She said that since I had booked the “premiere king room” and not the family suite that it wasn’t possible and all the suites were booked. My fiancé and I sat with the other front desk woman while making the new booking and had pointed out to her that the family suite room was not available on the Bonvoy app and she had said that we could book the premiere king room and she would take care of it. None of this seemed to matter to this new front desk female. I told her we had spent 540+ euros to stay an extra night under the specific assumption we didn’t have to pack our things up and switch rooms. At this point I was extremely frustrated and felt defeated that there wasn’t anything she did for me to remedy this situation. I went to the breakfast bar and got a croissant and yogurt and tried to go back to my room to pack and of course my key card wouldn’t work so I had to go back to her yet again. She then proceeded to look at my croissant and yogurt and tell me that “breakfast is not included for me” but to make it up for us having to switch rooms she would “comp the breakfast”. She wouldn’t even give me the key for the other room, and told me I had to bring all our things down to the lobby and checkout before we could move over to the new room. I go down a bit later with my fiancé to checkout and get the key to the new room and the
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Gastnutzer
Aufenthalt im Nov. 2024
Anderes
5.0/5
Hervorragend
Gepostet am 5. Dez. 2024
We loved staying here, we had a view of the eiffel tower. The room was clean, quiet, and we had plenty of toiletries. We were close enough to plenty if restaurants & shops. We walked to the Eiffel tower and the art museum was close too. Very welcoming and fun.
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Gastnutzer
Aufenthalt im Okt. 2024
Anderes
4.0/5
Sehr gut
Gepostet am 4. Nov. 2024
The location is amazing. It's a located in a quieter neighborhood away from the major tourist sites yet it's in a convenient location close to the metro lines and in walking distance to the Eiffle Tower and the Arc de Triomph. Prices are fair and it's the kind of hotel where its a decent place to stay but not the kind of hotel where you'd want to spend a lot of time in it. Due to our marriott status we got upgraded to a junior suite, which was a 2-floor bedroom with a living space on the bottom and a bedroom and bathroom on the second one. It was nice to have some extra space but the room was dark and the bathroom didn't have any ventilation fan. We had to open the windows to let the humidity out and some fresh air in. The carpets looked pretty filthy. The housekeeping did their best every day though with replacing the towels and making the bed. The ceiling height in the shower was quite low, and my husband had to crouch to take a shower every day. If you are taller than 168cm, you won't be able to stand straight inside the shower. Breakfast is pretty basic and service is slow, especially for a proper coffee. I could imagine the standard rooms are quite small...but it is Paris. Overall, we had a good stay.
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Gastnutzer
Aufenthalt im Okt. 2024
Anderes
5.0/5
Hervorragend
Gepostet am 4. Nov. 2024
Absolutely loved this hotel. The concierge and front desk staff went above and beyond to ensure our stay was excellent. Every recommendation the hotel gave us was fantastic. The breakfast was great. They have many things out but you can also order eggs made to order (highly recommend the poached eggs). The room service was also great and they will Deliver it anywhere on property. The breakfast is 15e which is very reasonable for what is offered. If you have any type of mariott status, breakfast is free. Our room was on the smaller side, but it’s Paris. We had a large bed, very large bath with soaking tub, pull out couch and huge dressing area with tons of cupboard space. We also had a mini fridge as well. We loved the location, it is walkable to Eiffel Tower and we also walked to the louvre which was about 45 minute walk but very lovely. The street is very nice and the area around the hotel has plenty of brasseries and cafes. We will Be back to this hotel in the very near future.
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jeanae82
Aufenthalt im Okt. 2024
Single
2.0/5
Gepostet am 3. Nov. 2024
Quality at this hotel dropped significantly over the years, particularly housekeeping. The alarm clock was set by previous guest at 6 am.. no one checked that. They had 2 conditioners and 1 body wash, no shampoo. Poor amenities. Some cracks in the wall. Very late checkout refused despite being ambassador (asked for my24 but was refused due to being within 72 hours), and despite having so much availability on their site (they claimed they were full). Don’t go there if expecting good Bonvoy service. Location good.
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Antwort der Unterkunft: Dear Jeanae82, Thank you for taking the time to share your feedback with us. We’re truly sorry to hear that your recent experience didn’t meet your expectations, and we apologize for the inconveniences you encountered, particularly with housekeeping and room amenities. We regret that the alarm clock wasn’t reset and that the toiletries provided were insufficient. This is certainly not the level of detail we strive for, and I’ll be addressing these issues with our housekeeping team to ensure a more thorough check in the future. As for the cracks in the wall, thank you for bringing this to our attention. We are actively working on improvements to maintain the quality and comfort our guests expect. Regarding the late checkout request, we always aim to accommodate guest preferences whenever possible, though availability can sometimes be limited. I’m sorry that we couldn’t fulfill your request this time, and we appreciate your understanding. Your feedback is invaluable as we work to improve and provide the best possible experience for all our guests. We hope you’ll give us another opportunity to make your next stay truly exceptional. Warm regards,