Louis Phaethon Beach

On the 23.08.24, after 7 years of engagement, 10 years together and me battling grade 3 breast cancer the last 12 months, we got married at this wonderful hotel We booked our wedding Aug 23, 2 weeks later I was told I had breast cancer. There were times we didn’t know we’d make it and the date was at risk of being postponed. BUT, we made it and this day has kept us all going the last year so we all needed it to be perfect and that’s exactly what it was PERFECT We had 31 guests join us, every single one of them had the most amazing time, everyone at the hotel is just wonderful. From the minute of us arriving, Michael and Louise looked after us in ways I never expected to be looked after on holiday Rudi everyday, always with a smile, always greeting us and our families. Honestly, despite how tough the last 12 months have been, you all made sure we had the time of our lives. We will never forget this day, it means the world to us as a family and I’m forever grateful to the entire hotel team and Louise at TUI for making our wedding day and holiday the most amazing experience! The AI food was the best we’ve ever had, the food at our wedding was OUTSTANDING, our guests comparing to Michelin restaurant quality, wow blown away! What an incredible menu, Gala menu 1 for anyone pondering what to choose, you won’t be disappointed You brought all our dreams to life, it was everything we wanted and more. A magical experience, we will be back for an anniversary As a side note, I didn’t get chance to say goodbye to Rudi, Michael and Louise at TUI, please if anyone sees this and sees them today, please show them this post and tell them how grateful we are for them being part of our wedding and holiday ❤️ Starting life without cancer and now as man & wife finally, all our love Mr & Mrs Daly xxx

We stayed at this hotel as a family of 4 near end of July. I read a lot of positive reviews on this hotel so was really excited. When we arrived, I had good impressions at first. Champagne & cakes / biscuits upon arrival whilst we filled out forms out. I requested a sea view room away from the terrace & ground floor & they fulfilled our request. However it wasn’t really a proper sea view as unfortunately a lot of the palm trees blocked the view. Room was quite small for a family of 4, but we got by with it. Bathroom was ok, but water leaked on the floor every time we showered. We had an early dinner the first night, the restaurant was huge & impressive with modern decor. The food selection was lovely, although I did find it repetitive as the days went on. I found the hot foods were quite oily & a lot fried so if you suffer with food triggers / stomach issues like myself it might get a bit much as it can’t be avoided whilst your there! However the pasta, rice dishes & desserts were probably my favourite. I found the corridors were dated & a little grubby. I appreciate the cleaners work very hard to clean the rooms every day & I think there’s at least 3,000 rooms (we were on second floor in the 2000+ rooms). But in order to keep it well maintained, I think this hotel needs constant maintenance not just in the rooms as this hotel can obviously cater to a very large capacity of people. Therefore some areas get a bit neglected with cleanliness. Sorry that’s just my opinion as I did feel a bit let down on this side, especially when I read the reviews on cleanliness! Nonetheless, the lobby, pool areas, terrace were always clean. I did feel there was always a race against time to get a sun bed in the mornings especially at the main pool! By 8am, most sun beds are taken & there is a LOT of sun beds! The main pool was ok but got a bit crowded, the pool at the back was a bit better but deeper & the splash pool was good for little ones. We went on the aqua slides at the end of holiday, they were fun but I can imagine can get boring after a few times, as my kids lost interest a bit quick. You would need to go to an actual aqua park to get the best out of it. My kids did like the adventure park there & went there a few times & even made a friend! The beach nearby the hotel was very rocky & not really enjoyable especially for my kids. There was another beach 250km away which again was still rocky, but my kids loved playing in the sand. Overall I have mixed reviews, it was a lovely holiday, but I was disappointed in some areas of the holiday, considering I was so expectant of it after reading all of the positive reviews. Sorry if this review is long, I appreciate you reading to the end but just wanted to give my really honest opinion!!

Enjoyed 1 week here just me and hubby, the staff are outstanding, very smiley polite and friendly. Hotel is lovely, very clean, big, but enough space to not feel over crowded. The only downside to us was the alcoholic drinks, local drinks, really weak, not a massive choice, enjoyed what we had but premium would have made this hotel 10/10, husband started drinking our own Smirnoff by day 3, husband is in a manual wheelchair the hotel is very accessible to wheelchair users, the ramps are quite steep he couldn’t get up on his own but either me, staff or hotel residents helped. Electric wheelchair users no problem. Rudi the manager went above and beyond to sort our room out when we got there too as wheelchair wouldn’t fit through bathroom door, the food is outstanding, so tasty, looks delicious, and a lot of variety, restaurant is really big too so never a problem getting a table. Swimming pools are fantastic, one for ball games, lilos, and one for more relaxing swim, no lilos games allowed in there, a big children’s pool with a play area in middle, I would recommend this hotel but point out about the alcohol. The entertainment is downstairs and indoors, we never went so cannot comment, I’m on holiday so want to be outside in the warmth, they do have live music outside some were good some were not to our taste, there’s a small shop in the hotel abit pricey, but also a shop over the road, not big but perfect for snacks and reasonably priced. You don’t have to get up early for a Sunbed unless you want a particular one.

We have just returned following an 11 night stay at the LP. We last visited in 2016 when my wife was expecting our first child. Fast forward 7 years and we returned with our 2 daughters and my parents. Reading some of the reviews on here prior to arriving we were a little concerned with what to expect however we soon realised we needn’t have. The holiday was fantastic, food in particular was amazing, so much variety and something for everyone. We loved the drinks, cocktails were lovely and plenty of choice. Of course not all were to our taste but we wouldn’t expect them to be. The rooms are small but we knew that before booking, after all we don’t go on holiday to sit in the room so this wasn’t an issue for us, nor were some blue carpets that we often saw mentioned (who really cares about carpet) . Finally the staff - what made the holiday so fantastic. The hotel are so fortunate to have the likes of Rudi De Ponte at the helm. Don’t think I’ve ever been to a hotel where I’ve seen so many management staff, if you have an issue it won’t take you long to find someone to help you. The lifeguards were brilliant with the kids, in particular Mahmoud who my girls loved. The entertainment team work incredibly hard and put on some excellent shows. We would absolutely love to return in the future. A brilliant hotel with amazing staff, great food and lots to do. Those who are due to come in the future will no doubt have a wonderful holiday just like we did.