Best Western Ai Cavalieri Hotel

Best Western Ai Cavalieri Hotel Bewertungen

Best Western Ai Cavalieri Hotel

Via Sant'Oliva, 8, Palermo, Sicily, 90141, ItalyHoteldetails anzeigen
Best Western Ai Cavalieri Hotel
Best Western Ai Cavalieri HotelBest Western Ai Cavalieri HotelBest Western Ai Cavalieri Hotel
Verfügbare Zimmer für deine Reisedaten suchen
Preisgarantie
1 Nacht

Gästebewertungen

4.2/5
Sehr gut
74 Bewertungen
Verifizierte Bewertungen
Lage4.1
Ausstattung4.1
Service4.2
Sauberkeit4.2
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Alle Bewertungen(74)
Positive Bewertungen(41)
Bewertungen mit Fotos/Video(5)
Negative Bewertungen(6)
Diego
Aufenthalt im Dez. 2022
Anderes
27 Bewertungen
5.0/5
Hervorragend
Gepostet am 8. Febr. 2023
Great location and very good service. I will choose it again on my next trip to Palermo.
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Gastnutzer
Comfort Zimmer mit Kingsize-Bett
Aufenthalt im Juli 2024
Business
17 Bewertungen
4.0/5
Sehr gut
Gepostet am 7. Okt. 2024
還可以 有點像小酒店 有餐廳 如果是出差 預算不高可以選擇這家酒店， 基本的有 衞生：還可以，也不是特別乾淨 設施：一般有點老 服務：一般
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Anonymer Benutzer
Comfort Zimmer mit Kingsize-Bett
Aufenthalt im Juli 2024
Business
54 Bewertungen
4.5/5
Großartig
Gepostet am 22. Sept. 2024
房間有點小但乾淨，設施尚可，位置離火車站和劇院都不遠，挺方便。
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Gastnutzer
Comfort Zimmer mit Kingsize-Bett
Aufenthalt im März 2024
Pärchen
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 28. Apr. 2024
Buen trato y muy amables
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Gastnutzer
Aufenthalt im Nov. 2024
Business
2.0/5
Gepostet am 30. Dez. 2024
Techno Music till 1 am We stayed at Cavalieri Hotel in Palermo from the 27 to the 29th December 2024. The hotel is nice, very well located ... But .... If you booked the hotel to rest peacefully at night, pay attention !! The hotel has a party room and they rent it out for parties .... This night we had very loud techno music inside the hotel till 1 am ..... We couldn't sleep ... We called the reception and they said they couldn't do anything ....
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jlmk
Aufenthalt im Apr. 2024
Familie
5.0/5
Hervorragend
Gepostet am 25. Mai 2024
Very nice hotel with very charming decor in common areas. Front desk staff was very kind and helpful!! Safe clean neighborhood with parking right in front for a fee right in front of hotel. Great choices for dinner or lunch within 1 to 3 blocks. We took a nice short walk to great stores. Breakfast buffet room was very nice with only a fair selection. I will definitely be staying at this hotel on my next visit to Palermo!!
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Antwort der Unterkunft: Dear Guest, thank you for your review. We want to thank you for choosing Best Western Ai Cavalieri for your stay in Palermo. The kindess of our staff is one of our strengths. We are plesed that you enjoyed our breakfast room and our selection. We hope you will be our guest again during your next trip in Palermo. Best Regards.
Gastnutzer
Aufenthalt im Febr. 2024
Anderes
2.0/5
Gepostet am 1. März 2024
We arrived a day before our group and were given the worst room they had (we think). The room we got had mold with strong odor, in multiple places. The shower had clear walls and was positioned at the entrance. Breakfast was fine.
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Antwort der Unterkunft: Dear Guest, thank you for your review. We want to thank you for choosing Best Western Ai Cavalieri for your stay in Palermo. We are sorry for this inconvenience. We would have changed your room immediately If you had requested it. We will take in account your comment to improve our service. We hope you will be our guest again during your next trip in Palermo. Best Regards.
Marvin G
Aufenthalt im Mai 2024
Pärchen
4.0/5
Sehr gut
Gepostet am 25. Juni 2024
Best Western Ai Cavalieri Hotel is classical and strategically located in the historical and business heart of Palermo. The rooms were well appointed and comfortable. The breakfast room was an indoor-outdoor tented facility that was bright and cheerful. The lobby area contained a selection of newspapers and a always full jar of candies. The hotel had WiFi connection all over the facility and its bar served up wonderful Aperol Spritzes after a hot afternoon of touring and shopping. Set in a quiet residential neighborhood, one could open their windows a night for fresh air without fear of noise pollution. This hotel fully met our needs.
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Antwort der Unterkunft: Dear Marf, thank you for your review and for choosing Best Western Ai Cavalieri Hotel for your stay in Palermo. We are reallt pleased that you appreciated our rooms and the strategic location of the hotel in the historic city center We hope you'll be our guest again during your next trip in Sicily. Best Regards.
Resort775704
Aufenthalt im Mai 2024
Pärchen
3.0/5
Gepostet am 17. Juni 2024
because the rooms are so small that they should decorate somewhat, not one picture on the wall, the bare minimum on towels, no ventilation inside the bathroom, way overpriced of what I'm accustomed to, 15 euro for parking in front, unless you paid an extra 20 euro for two people, there's no breakfast
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Antwort der Unterkunft: Dear guest, thank you for sharing your opinion with us, feedback from our guests is always important to us. We are sorry that your stay did not meet your expectation. We will take into account your comment in order to always improve our service. Regard to breakfast, how can you reed in our Tripadvisor information page, we serve, everyday, free breakfast. Thank you for choosing Best Western Ai Cavalieri Hotel for your stay in Palermo. Best Regards.
Guglielmo L
Aufenthalt im Sept. 2023
Familie
5.0/5
Hervorragend
Gepostet am 29. Okt. 2023
I stayed at this hotel for one week in October 2023. This was my first time in Sicily and my first time in Palermo. I had a very memorable experience indeed! The rooms are very clean and comfortable. They are also very spacious! The hotel is also located in an excellent location close to the Mercato Ballaro and it's just right around the corner from Piazza Politeama. The staff were all very friendly, polite, and helpful. I would definitely stay there again and definitely recommend this hotel to anyone who is thinking of going to Palermo!
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Antwort der Unterkunft: Dear Guest, thank you for the review and for choosing Best Western Ai Cavalieri Hotel for your stay in Palermo. We are really pleased that you appreciated our services and the privileged position of the hotel in the historic city center. We hope you'll be our guest again during your next stay in Sicily. Best Regards.
Gastnutzer
Aufenthalt im Juni 2023
Anderes
2.0/5
Gepostet am 29. Juli 2023
The hotel was booked for 2 guests. We get there, can not find parking and no air conditioner in lobby. The hotel clerk said too bad for you but we have only 1 guest on reservations. So good for me. I didn't have internet to check on my bw app so I believed him . He laughs at us and says 50 more euros per night. So we had to pay 50 more euros so we could rest. Later. We Looked at reservations. He was wrong. It did have two guests. No parking but paid for parking. They just move your car around when you have to leave the keys with the front desk. Horrible experience. Not professional and no customer service. I strongly do not recommend this hotel.
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Antwort der Unterkunft: Dear Guest, We are truly sorry to have to read such a review. However, after talking to all the reception staff and looking at the security cameras, we are unable to trace your reservation in any way and your complaints at the reception. Given the particular situation you refer to, and considering that our hotel has never had any intention of stealing money from any customer, because we don't need it, we kindly ask you to send us all the details of your reservation, directly to the management, direzione@aicavalierihotel.it. We will be happy to help you and give you all the information you need. We hope we can help you through other communication channels. Greetings from all the staff The Management
Gastnutzer
Aufenthalt im Mai 2023
Anderes
1.0/5
Gepostet am 28. Juni 2023
Very disappointed with service. Asked for a room change after the first night because my room was particularly dark and depressing. I asked early before I knew that a large influx of guests were due to arrive in the afternoon. I was told to check back. After I did, they said no because all rooms were booked. Yet while I sat in the lobby they checked in even more people, I also went on the web and could have paid for a room, so rooms were still available. When I asked why they could give others rooms but not me, all of a sudden they couldn’t understand what I was saying very conveniently - a language barrier!! The man behind the desk insisted they were full, was very dismissive of me, and was particularly unhelpful.
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Antwort der Unterkunft: Dear Guest, We are sorry to read a bad review about your stay with us. According to your group reservation, we remember your request, and when the first afternoon you requested a room change, we explained you that we had no rooms available for that day, but that we could make the change for the next day. The next day, we informed you that you could have changed your room, but you refused, saying that the room was fine and you didn't want to rearrange your luggage to move since you were checking out the next day. We remind you that these conversations took place in the presence of the Tour Leader of your group. No misunderstandings or language barriers. For any further request, we remain at your complete disposal. Greetings from all the staff
mstanco
Aufenthalt im März 2023
Single
5.0/5
Hervorragend
Gepostet am 24. Apr. 2023
The location is excellent. Nearby attractions, restaurants, shops and not too far from the historic district and Palermo Markets. The staff at the hotel were extremely nice checking in and answering any questions or directions needed. The room was perfect for my needs with a great view, air conditioning and a nice balcony (room 304).
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Antwort der Unterkunft: Dear Guest, thank you for the review and for choosing Best Western Ai Cavalieri Hotel for your stay in Palermo. We are really pleased that you appreciated our staff and the privileged position of the hotel in the historic city center. We hope you'll be our guest again during your next stay in Sicily. Best Regards.
Gastnutzer
Aufenthalt im Jan. 2023
Pärchen
5.0/5
Hervorragend
Gepostet am 21. Febr. 2023
This was my second time staying at the lovely BWAC hotel in Palermo ! The staff is top notch and the hotel so lovely !It is immaculate! The hotel felt like our home away from home . It is conveniently located so you can walk everywhere! I honestly would not stay anywhere else in Palermo. I hope to return next January.
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Antwort der Unterkunft: Dear Guest, thank you for the review and for choosing Best Western Ai Cavalieri Hotel for your stay in Palermo. We are really pleased that you appreciated our staff and the privileged position of the hotel in the historic city center. We hope you'll be our guest again during your next stay in Sicily. Best Regards.
Gastnutzer
Aufenthalt im Jan. 2023
Pärchen
5.0/5
Hervorragend
Gepostet am 21. Febr. 2023
We booked this hotel through Delta Vacations to be close to food and attractions the week leading up to NewYears. Convenient, safe and quiet location with bus (Prestia e Comande) from/to airport 5 minute walk from hotel, near Politeama Square. Hotel was also about 6 minute walk to Teatro Massimo and close to a grocery store and wonderful restaurants. Clean, spacious, comfortable room with balcony. I would recommend including the breakfast package with your room rate. So many wonderful choices: Cereal, fruit, yogurt, eggs, hot and cold meats and cheeses, breads, toast, pastries, dessert breads, juices, American coffee and Italian Cappuccino and Espresso. Friendly staff—especially Linda!
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Antwort der Unterkunft: Dear Guest, thank you for the review and for choosing Best Western Ai Cavalieri Hotel for your stay in Palermo. We are really pleased that you appreciated our staff and the privileged position of the hotel in the historic city center. We hope you'll be our guest again during your next stay in Sicily. Best Regards.