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Lage3.8
Ausstattung3.8
Service3.8
Sauberkeit3.8
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Alle Bewertungen(43)
Positive Bewertungen(36)
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Negative Bewertungen(6)
Gastnutzer
Aufenthalt im Mai 2023
Familie
1 Bewertungen
1.5/5
Gepostet am 2. Juli 2023
Odalar pis ve temiz değildi banyo pis çalışmayan duş başlıkları çöp kovası bile koymamışlar tv kanalları Bozok karıncalı 1974 yılları gibi ayrıca yedek anahtarı üçretli satıyorlar yani memnun kalmadık
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Gastnutzer
Aufenthalt im Juli 2024
Business
6 Bewertungen
3.2/5
Gepostet am 11. Sept. 2024
一般般吧 性價比不高
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Emre G
Aufenthalt im Mai 2024
Single
4.0/5
Sehr gut
Gepostet am 7. Juni 2024
Personal ist sehr freundlich und hilfsbereit Zum Entspannen und mal abschalten ist das Hotel sehr ideal Strand ist nur 2 Minuten entfernt zu Fuß Ich war zum ersten mal in fethiye, sowohl mit Freunden als auch alleine kann man hier relativ gut Zeit verbringen. Hier gibt es sehr viele Aktivitäten.
Antwort der Unterkunft: Lieber Gast M8018NXemreg Zunächst einmal vielen Dank, dass Sie sich für das Montebello Deluxe Hotel entschieden haben. Dank Ihrer Kommentare haben wir die Möglichkeit, uns zu verbessern und unseren Gästen somit einen besseren Service zu bieten. Wir freuen uns sehr, dass Ihr Aufenthalt gut war. Wir freuen uns, Sie wieder in unserem Hotel begrüßen zu dürfen. Mit freundlichen Grüße
Wander64615162836
Aufenthalt im Sept. 2024
Pärchen
5.0/5
Hervorragend
Gepostet am 29. Okt. 2024
We had a wonderful stay at this hotel. The staff were lovely, the rooms were cleaned on a daily basis, and fresh towels were provided. There was a beautiful pool area and surroundings. The location was perfect and one of the guests staying at the hotel Laura was absolutely fantastic she was really knowledgeable about the hotel and recommended that we try the restaurant Montebello kitchen well it did not dissapoint the food was delicious thank you and hope to see you all next year.
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Antwort der Unterkunft: Dear Guest We are honored to see you that you've enjoyed all of our services. We are always here to make sure you have everything you need during your vacation because your happines is our interest. We would love to see you and serve you again. We very much look forward to seeing you. Thank you
Lesley B
Aufenthalt im Sept. 2024
Pärchen
5.0/5
Hervorragend
Gepostet am 3. Okt. 2024
Montebello deluxe hotel was lovely, the room was clean ,fresh bedding ,towels and cleaning was done daily , plenty of choice for breakfast, staff were friendly and helpful, Montebello kitchen food was delicious ,pool area beautiful..would definitely recommend
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Antwort der Unterkunft: Dear Guest, Thank you for your comments and for choosing our hotel for the best holiday. We will be waiting for you for the next stay. It makes us very happy to hear our hotel meets your expectations and needs. We look forward to welcoming you back soon.
carolmcalpine
Aufenthalt im Aug. 2024
Reise mit Freunden
5.0/5
Hervorragend
Gepostet am 20. Sept. 2024
Spent 9 nights here on a girls holiday. In block 2 on the 3rd floor overlooking the pool. Room very very clean and well maintained Lovely big walk in shower, 2 single beds and balcony. Fridge, safe and hairdryer in the room. Breakfast included but also ate quite a few times in the restaurant which was lovely. Held onto room till 4pm with an additional charge but well worth it. Hotel in lovely central safe location. Will definitely be back again .
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Antwort der Unterkunft: Dear, Guests, Thank you for your review of your stay. We are very glad that you had an enjoyable stay. We hope to see you next year.
Tempany N
Aufenthalt im Juni 2024
Pärchen
4.0/5
Sehr gut
Gepostet am 5. Juli 2024
- Reception very helpful upon arrival and during our 14 night stay here in June - Cleaning staff friendly - Rooms had plenty of storage and wardrobe space (we put our hold cases under the bed) - Full length mirrors on the wardrobe doors - Bathroom size was OK, little bit small but it did the job - We had a small leak from the tap, this was easily fixed by my finance though so nothing major - Air conditioning is free and there is also a fan in the room (we did get poorly from this in the end, but this was our own fault for sleeping with it on every night!) - Balconies were an OK size, I have had bigger in other hotels in Turkey, but again nothing to moan about - No lifts, so I’d request a lower ground room if stairs aren’t for you - We travelled during the Turkish holidays (18th June-2nd July) and the first few nights were very loud and the bin men were coming at 2/3AM which was again so loud. - Sunbeds were hit and miss, sometimes they’d be full by 6am, other days there were lots free at 8/9 at the top end near the small pool (this is the best place to get a sunbed by the way as the sun is here all day!) - Pool areas clean and pool was a nice temperature - Restaurant and bar staff friendly and polite - Food and drinks delicious and reasonably priced - Breakfast included was OK, we didn’t always eat breakfast at the hotel as it was the same everyday but there was always something to eat. - You can get a late check out until 4pm for £50 if you ask on the day of departure. This was good for us as we had a late evening flight home. - The only downside I would say is the cleaning standards in this hotel for the rooms, we got clean towels etc but every 3 days, and the floors were filthy (white socks were black instantly), dust everywhere, and mould and soap scuds in the showers. It was liveable but no where near a standard of a UK hotel. - We had an amazing stay at this hotel, if I was to come back to Ölüdeniz I would stay here again
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6/25
Antwort der Unterkunft: Dear Tempany N Thank you for your heartwarming review! We are thrilled to hear that you had a wonderful and amazing holiday with us. Your compliments about the cleanliness and luxury of our hotel, as well as your recommendation for families, mean a lot to us. We are delighted that you found everything to be excellent . Our team works hard to ensure that our guests have a memorable experience, and your kind words are truly appreciated. We look forward to welcoming you back soon at Montebello Deluxe Warm regards, Montebello Deluxe
BazDebNorfolk
Aufenthalt im Aug. 2024
Familie
5.0/5
Hervorragend
Gepostet am 13. Sept. 2024
Well lovely hotel but the British are so greedy for beds. No towels being removed. Big signs everywhere no towels before 8 but it was 7 when this started happening. Lovely hotel beautiful room great staff. Would recommend just a shame about the sun beds
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Antwort der Unterkunft: DeaR Guest , Thank you for your feedback and for your kind words about our hotel, rooms, and staff. We're glad to hear you enjoyed your stay overall. We apologize for any inconvenience you experienced with the sunbeds. We do our best to manage this situation and ensure that all guests have a fair opportunity to enjoy the facilities. Your comments are important to us, and we will look into improving our sunbed management. We appreciate your recommendation and hope to have the chance to welcome you back in the future.
Andy H
Aufenthalt im Aug. 2024
Pärchen
2.0/5
Gepostet am 4. Sept. 2024
Ok, an honest mixed bag of review. Some good and some bad and its important to help others and hopefully incentivise change. When we arrived (approximately 2am) we felt that there wasn't much of a welcome and no information was provided on arrival. The following morning we had to ask for wifi, sat down for breakfast as we didn't know how it worked. We sat for approximately 20 minutes until another holiday maker explained we had to go and get our breakfast ourselves. I had an argument with reception as we requested another room access card and she wanted to charge us £20 GBP. I explained that I had paid for 2 people to stay at this hotel for 10 days and myself and my wife would both need access. The receptionist was adamant that she wasn't going to give us another card without payment. I explained I wanted to complain, I was told to come back at 5pm and speak to the next receptionist. When i returned at 5pm I saw a young man on reception who then gave me the second card with no issues. I cannot understand why the girl previously would not do the same. During our stay, room service/cleaning/replenishing was very poor. Towels were supposed to be changed every 3 days however, i had to chase the towels on the 4th day and didnt get them until the 7th day. Bedding wasn't changed at all during our stay of 10 days. I choose to get the spare duvet and found women's makeup over it, not clean. Plates and dirty cups not removed from rooms and people having to leave dirty cutlery etc in corridors. (pictured below) including an ashtray that was not emptied as part of room service from balcony and then customer having to empty it on the tray as no bins provided outside of the room. Coffee/Milk sachets were never replenished even after asking 3 times. It was only because I saw the store cupboard open in the stairwell one evening, i helped myself in order to replenish. During our stay, we heard many arguments with other holiday makers at reception including concerns over stolen property. The hotel explained that there were no sightings on the CCTV for the area concerned. However, as cameras were covering the area concerned the customer requested to see it themselves. They saw the culprit and managed to get their belongings back. One morning at breakfast, a customer had reported a spillage of water at the bottom of the stairs from where you get the buffet breakfast from. No one acted on the report until a young girl (20's) slipped and fell. Fortunately, she didn't have any injury apart from her pride. One member of staff laughed and then a sign was placed warning people that the floor is slippery. This fall could have been avoided and luckily it wasn't of someone elderly. In relation to people with mobility issues, please note there is no lifts in this property and even if you are on the ground floor, you still have to tackle a flight of stairs up and down to leave the hotel. Myself and my wife, witnessed rudeness to another customer when requestin
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Antwort der Unterkunft: Dear Guest, Thank you for your feedback. We apologize for any inconvenience you may have experienced. For detailed information about our hotel, please visit our website. As noted, breakfast is served in our restaurant from 8:00 to 10:00 each morning. Please be aware that there is a £20 charge for extra keycards. We provide bins in each hotel room and our staff cleans the rooms daily. Please note that the Montebello Deluxe Hotel does not have lifts, as indicated on our website and through our reservation agencies. Additionally, there is a charge for using our safes. We appreciate your understanding
anna maria h
Aufenthalt im Juli 2024
Familie
4.0/5
Sehr gut
Gepostet am 26. Aug. 2024
Our rooma were clean, staff very friendly, room pool view, 5min walk to the beach, recommended hotel, close to bars and restaurant and activities, wide variety for the breakfast, furniture is new, pool is clean with sunbeds from 8 untill 7 .
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Antwort der Unterkunft: thank you for your comment and we would like to see you again soon at our hotel.
jackywcampbell
Aufenthalt im Juli 2024
Familie
5.0/5
Hervorragend
Gepostet am 24. Aug. 2024
Excellent hotel in walking distance to the beach. Rooms where spotlessly cleaned every day by lovely staff. Waiters are efficient, helpful and friendly. White washed walls and a lovely swimming pool plus a jacuzzi and outdoor bar made our stay perfect.
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Antwort der Unterkunft: Dear Guest, Thank you so much for your kind words! We're delighted to hear that you enjoyed the hotel's proximity to the beach, the cleanliness of the rooms, and the friendly service from our staff. It’s wonderful to know that you appreciated the white-washed walls, swimming pool, jacuzzi, and outdoor bar. Your feedback is greatly appreciated and motivates us to continue providing excellent service. We hope to welcome you back soon!
Jane W
Aufenthalt im Juli 2024
Pärchen
5.0/5
Hervorragend
Gepostet am 8. Aug. 2024
Amazing little hotel … food amazing either if you had in restaurant or snack bar … staff really lovely and work very hard … corners came every day …. Reception staff couldn’t do enough for you …. We had a fab time…. Bed and breakfast was lovely fried eggs, boiled eggs ect more than I thought there would be !
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6/8
Antwort der Unterkunft: Dear Guest,Jane W First of all, we would like to thank you for choosing Montebello Deluxe Hotel for your accommodation. Your thoughts and evaluations, and this beautiful comment that you shared with us by taking your valuable time, gives us pride and motivation. We were happy to read your beautiful comments about our other employees. It is very valuable for us to learn from you that we are on the right path to achieve perfect service quality, which is our goal for high guest satisfaction, with such beautiful feedback. As the Montebello family, we are always happy to welcome you and of course to host you again in our hotel as soon as possible. Best regards, Montebello Deluxe Hotel
reviews42023
Aufenthalt im Juni 2024
Pärchen
5.0/5
Hervorragend
Gepostet am 1. Juli 2024
Montellebello deluxe hotel, olu Denis First stay here after suncity:- What a lovely time we’re having in this truly boutique hotel, please do read the review below We are booking again with Manager now! Lovely hotel, excellent location and well suited as we were regulars at suncity, now regulars here! Thank you for having us Please read my review, as former NHS NED and leading on customer insight previously I can say key issues to me that need to be said:- -The comfort of the bed, the pillows were perfect. The review said some of the pillars were not good this morning me. Fact, excellent quality bed firm suited my needs. Breakfast- excellent stuff Jimmy the chef could not do more for me during my stay. Very nice breakfast and stuff to help all the time. Pool- the pool was very clean, and we had no issues of any concern during our stay despite some people saying there were smell, there was this. We found it extremely clean and hygienic and we are booking a repeat visit to this hotel before we leave for our next day. Staff quality- excellent manners Husseiyn was fabulous as a face of the hotel Noise levels- please look at location, it’s not an issue so don’t be put off at all! Excellent for couples hotel and loving it They said what’s “on the tin,” I need to say advertise more and be voted one of great stay! Balcony’s were great for sun Cleaners - excellent all the timeExcellent well run hotel. Undersold and my regular as opposed to suncity from 2024!
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Antwort der Unterkunft: Dear Guest Reviews42023 Thank you very much for your excellent experience and we are grateful that you chose Montebello Deluxe. We are happy that you said you felt at home thanks to the friendliness and attention of our staff. Your satisfaction with cleaning is very important to us and our biggest goal is to meet the expectations of our valued guests. We look forward to welcoming you again and reliving this beautiful experience. We're here to make sure you have a great stay on your next visit. Kındly Regards Montebello Deluxe
sidney c
Aufenthalt im Mai 2024
Pärchen
5.0/5
Hervorragend
Gepostet am 28. Juni 2024
Just had a fab week in the montebello deluxe, all the staff are lovely & really friendly, took the time to talk to guests, our room was cleaned every day & fresh towels left by the loverly ladies, pool area is beautiful, breakfast was ok for us plenty choice & the meals in the restaurant were fab we tried quite a few & every one was beautiful xx we will definitely return next year xx
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Antwort der Unterkunft: Dear Guest Sidney c Thank you for your wonderful review and for choosing Montebello Deluxe hotel We are delighted to hear that you and your family had such a fantastic time and that the kids enjoyed every single moment. Our team takes great pride in providing friendly and kind service, and we are pleased that you appreciated the shows and overall experience. It is truly rewarding to know that you had an enjoyable and memorable stay with us. We look forward to welcoming you back next year for another amazing holiday. Thank you for recommending us to other families. Kind regards, Montebello Deluxe hotel
singtome10
Aufenthalt im Sept. 2024
Reise mit Freunden
5.0/5
Hervorragend
Gepostet am 30. Okt. 2024
I am giving five stars in my reivew as the staff at this hotel are excellent, especially Hasan, the reception manager. We put in special requests prior to travelling and were given rooms that filled our request however, due to the fact that I have a sleeping issue, I had to request to move rooms, not because the Hotel is noisy, but because I have a really heightend awareness to any noise and needed to be on a floor with no-one above me. Hasan sorted out a new room for me immediately and I was very happy with my new room. During our stay, Hasan and Bora, were so helpful with any requests we had. The bar staff are also friendly. On our departure date, I left a bag behind, which had some very personal and important things (not my passport thankfully). I didn't realise my bag was missing until we were nearly at the airport therefore, it was too late to return to collect it. I immediately got in touch with the Hotel and asked them to keep it safe until I could arrange for a courier to collect the bag. Unfortunately, the courier (Fedex) did not pick the bag up, which was highly frustrating as Hasan had gone beyond being just being helpful as he had weighed and measured the bag, which was a prerequisite of the Courier company. I decided to return to Turkey myself to collect my bag a week after returning home. I was directly in touch with Hasan who was an enormous help in booking a room for me and had kept my bag, with my precious belongings, safe. Not an ideal situation to have to pay for a second trip, in such a short space of time however, my second visit was just or even more wonderful than my first visit and this Hotel will now be my "go to" place when I visit Turkey. I recommend this Hotel highly and cannot commend the reception staff highly enough. Thank you Hasan and Bora for making, what could have been a nightmare for me, so easy.
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Antwort der Unterkunft: Dear, Guests, Thank you for your review of your stay. We are very glad that you had an enjoyable stay. We hope to see you next year.